1、Standard: Accepted abbreviations used throughout the hotel that specifically refer to the Housekeeping Department. Should be known by all Floor Housekeeping associates.标准:所有管家部员工在工作中对管家部的常用词汇可以熟练地运用。Procedures:VC - Vacant CleanOC - Occupied CleanVD - Vacant DirtyOD - Occupied DirtyD/L-Double Locked
2、DoorGRS-Guest Refused ServiceOS-Out Of ServiceD/O-Due OutC/I-Check InC/O-Check OutT/D-Turn DownVIP-Very Important PersonPR-Pre-Registered GuestASAP-As Soon As PossibleFS-Front ServiceF&B-Food and BeverageHSKP-HousekeepingL&F - Lost & FoundU&L - Uniform & LinenSO - Sleep OutDND - Do Not DisturbLSG -
3、Long Stay Guest / Long staying GuestG.C. - General CleanHouse UseDay UseDI - DirtyCL - CleanIP - InspectedOO - Out of orderOCC - OccupiedVAC - VacantPU - Pick upStayover Departed 程序:VC - 干净的空房OC - 干净的有客房VD - 脏的空房OD - 脏的有客房D/L - 双锁的房间GRS - 客人拒绝服务OS - 待修房D/O - 预计离店C/I - 入往房间C/O - 离店房间T/D - 开夜床VIP - 重要客人PR - 预订客人ASAP - 尽快FS - 前台F&B - 餐饮部HSKP - 管家部L&F - 失物认领U&L - 制服&布草SO - 在外过夜DND - 请勿打扰LSG - 长住客G.C. - 大清洁House Use - 酒店内部用房Day Use - 当天使用DI - 脏的 CL - 干净的IP - 已检查过的 OO - 待修房OCC - 有客人的VAC - 空的PU - 稍作整理的 Stayover - 继住的Departed - 已离店的