1、1中華郵政公司營業窗口服務項目雙語對照表原對照表項目內容類別中文 英文1 郵務1.1 信函 Letters1.2 包裹 Parcels1.3 國內包裹 Domestic Parcels1.4 國際包裹 International Parcels1.5 國內快捷 Domestic Speedpost1.6 國際快捷 International EMS1.7 掛號函件 Registered Mail1.8 快捷郵件 EMS / Speedpost1.9 欠資郵件 Unpaid or Underpaid Mail1.10 招領郵件 Mail Claim1.11 招領國內包裹 Domestic Par
2、cel Claim1.12 招領掛號郵件 Registered Mail Claim1.13 普通郵件 Ordinary Mail1.14 限時郵件 Prompt Delivery Mail1.15 未來郵件 Future Mail1.16 航空郵件 Airmail1.17 報值郵件 Value-Declared Mail1.18 保價郵件 Insured Mail1.19 傳真郵件 Fax Mail1.20 快遞郵件 Express Mail1.21 代收貨價郵件 COD Mail1.22 郵件業務 Postal Services1.23 函件業務 Letter-Post Item Serv
3、ices1.24 包裹業務 Parcel Services1.25 快遞代理業務 Courier Agency Services1.26 航空郵簡 Aerogrammes1.27 存局候領 Poste Restante1.28 廣告回信 Business Reply Mail1.29 傳真業務 Fax Services1.30 信箱業務 PO Box Services21.31 存證信函 Legal Attest Letters1.32 報值信函/包裹 Value-Declared Letter-Post Items/Parcels1.33 出租信箱 PO Box Rentals1.34 郵件
4、資費表 Postage Rates and Charges1.35 國內快捷資費查詢 Domestic Speedpost Rates and Charges Inquiry1.36 國內快捷郵件資費表 Domestic Speedpost Rates1.37 國內大宗掛號函件 Bulk Domestic Registered Mail1.38 大宗函件 Bulk Mail1.39 快捷上門收件 Speedpost Pickup Services1.40 國內大宗快捷郵件資費標準表 Bulk Domestic Speedpost Rates1.41 國內快捷、包裹及掛號查詢 Domestic
5、Speedpost, Parcel & Registered Mail Tracking1.42 國內快捷郵件郵遞時效表 Transit Time for Domestic Speedpost1.43 國內快捷收寄局一覽表 Domestic Speedpost Service Areas Chart1.44 e 化便利郵局 e-Post1.45 業務說明 Services Information 1.46 封裝服務 Packing Services1.47 磅秤 Scale1.48 稅單核發 Issuance of Customs Duty Notes1.49 關稅繳納 Collection
6、of Customs Duties1.50 出口郵包驗關 Customs Clearance for Outgoing EMS & Parcels1.51 進口郵包放行 Release of Incoming EMS & Parcels1.52 進口郵包驗關 Customs Clearance for Incoming EMS & Parcels1.53 領取國際包裹 International Parcel Claim1.54 收寄國際包裹 Collection of International Parcels1.55 信封書寫範例 Format for Addressing Envelop
7、e1.56 投交收件人親收 Delivery to the Addressee in Person1.57 國際包裹五聯單 International Parcel Address Pack1.58 國際快捷郵件五聯單 EMS Address Pack1.59 國內代收貨價託運單 Domestic COD Shipping Notes1.60 國內掛號包裹託運單 Domestic Registered Parcel Shipping Notes1.61 國內快捷郵件託運單 Domestic Speedpost Shipping Notes31.62 掛號郵件收件回執 Registered Ma
8、il Requiring Advice of Receipt1.63 郵局代售業務項目： Postal Agency Services1.鐵路火車票 1.Train Tickets2.印花稅票 2.Revenue Stamps3.簡章 3.Forms and Brochures4.高普考簡章 4.Civil Service Examination Guidelines5.防癆紀念票 5.Anti-Tuberculosis Stamps6.紀念幣及紀念金銀條塊 6.Commemorative Coins and Gold Silver Bullion7.電話卡 7.Phone Cards8.郵筒
9、模型 8.Mail Collection Box Models9.米 9.Rice10.3C 電器 10.Consumer Electronics, Computer and Communication Appliances11.年節伴手禮 11.Holiday Gift Boxes12.美容商品 12.Beauty Products13.酒類商品 13.Wine and Liquor14.生活用品 14.Lifestyle Products15.有機食品 15.Organic Foods16.保健食品 16.Healthy Supplements17.保健飲（油）品 17.Healthy D
10、rinks & Cooking Oil18.書籍 18.Books2 集郵2.1 集郵 Philately2.2 集郵服務 Philatelic Services2.3 郵票 Postage Stamps2.4 個人化郵票 Personal Greeting Stamps2.5 集郵服務中心 Philatelic Center2.6 中華郵政集郵電子商城 Postal Stamp Mall2.7 集郵商品展示櫃 Philatelic Products Showcase2.8 長期集郵訂戶服務 Long-term Subscribers Services2.9 上網訂購網址 Order Onli
11、ne at http:/stamp.post.gov.tw3 儲匯、壽險43.1 郵政儲金、匯兌、壽險、代理 Postal Savings, Remittances, Life Insurance & Agency Services3.2 郵政業務利率表(年息%)： Interest Rates of Postal Services Chart (Annual Interest %)1.定期儲金 1.Time Deposit(1)一月未滿三月期 (1)1MLess Than 3M(2)三月未滿六月期 (2)3MLess Than 6M(3)六月未滿九月期 (3)6MLess Than 9M(4
12、)九月未滿一年期 (4)9MLess Than 1Y(5)一年未滿二年期 (5)1YLess Than 2Y(6)二年未滿三年期 (6)2YLess Than 3Y(7)三年期 (7)3Y2.固定利率 2.Fixed Rates3.機動利率 3.Floating Rates4.壽險房貸 4.Real Estate Mortgage Loans5.保單借款 5.Policy Loans3.3 郵政簡易人壽保險 Postal Simple Life Insurance3.4 郵政壽險不動產抵押借款業務(全名) Postal Life Insurance Real Estate Mortgage L
13、oans3.5 外匯匯率 Foreign Exchange Rates3.6 薪資存款業務 Payroll Deposit Services3.7 郵政禮券 Postal Gift Coupons3.8 存簿新立戶、補副專辦櫃檯 Open New Accounts & Reissue Passbooks3.9 郵政儲金 Postal Savings3.10 郵政存簿儲金 Postal Passbook Savings3.11 郵政劃撥儲金 Postal Giro3.12 郵政定期儲金 Postal Time Deposit3.13 存款、提款 Deposit/Withdrawal3.14 郵政
14、匯兌 Postal Remittances3.15 郵政匯票 Postal Money Orders3.16 國際郵政匯票 International Postal Money Orders3.17 入戶匯款（郵政存簿儲金帳戶間匯款）Remittances between Postal Passbook Savings Accounts3.18 跨行通匯 Inter-Bank Remittances3.19 外匯匯款 International Remittances3.20 買賣外幣、旅行支票 Foreign Exchange & Travelers Cheques53.21 代理業務 Ag
15、ency Services3.22 代銷基金業務 Mutual Fund Services3.23 新立戶 New Accounts3.24 金融卡 ATM Cards3.25 轉帳代繳 Direct Debit3.26 更印、掛失、補副 Change Seals, Announce Loss and Reissue Passbooks and ATM cards3.27 持大量硬幣交易者 Those with Lots of Coins3.28 地址變更 Change of Address3.29 帳戶委託或終止轉帳代繳費用 Setting up or Terminating Automat
16、ic Payments3.30 存簿存款單 Passbook Deposit Slips3.31 存簿提款單 Passbook Withdrawal Slips3.32 郵政國內匯款單 Postal Domestic Remittance Forms3.33 跨行匯款申請書 Application Forms for Inter-Bank Remittances3.34 無摺存款單 Deposit Slips (for those without their passbooks)3.35 劃撥存款單 Postal Giro Deposit Slips3.36 劃撥提款單 Postal Giro
17、 Withdrawal Slips3.37 定期存款單 Certificates of Deposit3.38 續存定期存款單 CD Renewal Forms3.39 郵政金融卡申請書 ATM Card Application Forms3.40 快速窗口服務項目，受理 X 筆以下合計金額新臺幣 X 萬元以下，並符合下列條件：This express counter serves customers with X or less transactions for a total less than NT X in the following areas:*存簿儲金存、提款（不含新開戶及補副存
18、簿）*Making a deposit to or withdrawal from a passbook savings account (not including opening a new account or applying to reissue a passbook)*劃撥儲金存款（學費、信用卡、電話費、交通違規罰款之繳款等，不含新開戶）*Making deposit into a Giro account (paying tuition, credit card bills, telephone bills, traffic tickets, and so forth, but
19、not including opening up a new account)*入戶匯款（郵政存簿儲金帳戶間匯款） *Remittances between Postal Passbook Savings Accounts6*新開戶暫由號窗口受理 *Counter closed. Please go to counter number to open a new account.*欲開立存簿、劃撥帳戶，請逕至號窗口洽辦*Please go to counter number to open a Passbook savings / Giro account.4 營業場所4.1 公告欄 Bull
20、etin Board4.2 服務檯 Information Counter4.3 郵政消息 Postal News4.4 榮譽員工榜 Employee of the Month4.5 營業時間 Business Hours4.6 收信時間 Mail Collection Time4.7 截郵時間 Post Deadline4.8 夜間郵局 Night Post Office4.9 自助郵局 Self-Service Post Office4.10 銷售中心 Sales Center4.11 印花稅票代銷處 Revenue Stamp Agency4.12 志工服務檯 Volunteer Cou
21、nter4.13 服務檯（服務項目） Information（Items of Service）1.愛心服務 1.Disabled Services2.業務諮詢 2.Information3.代客書寫 3.Writing Assistance4.提供單據 4.Forms5.失物招領 5.Lost and Found4.14 快速窗口(免取號碼牌) Express Counter (Queuing Number Not Required)4.15 愛心窗口 Counter for the Disabled4.16 配置圖 Floor Plan4.17 ATM 24 小時服務 24-hour AT
22、M Services4.18 儲匯壽險請上 2 樓 Please go to the 2nd floor for Banking and Life Insurance Services.4.19 緊急出口、疏散方向 Emergency Exit / Exit4.20 請按鈕取牌等候叫號辦理 Please take a number and wait for service4.21 等待人數 Number of People Waiting4.22 暫停受理 Closed4.23 業務說明 Service Descriptions74.24 不動產抵押借款 Real Estate Mortgag
23、e Loans4.25 郵遞區號一覽表 Zip Code Chart4.26 專用信箱投遞時刻表 PO Box Delivery Schedule4.27 各項業務申辦流程及處理時限表 Application Procedures and Processing Time4.28 各類郵件書寫範本 Specimen Forms郵政儲匯業務委託書 Power of Attorney on Postal Savings and Remittances Related Business4.29 歡迎免費索取 Free Brochures/DM4.30 請用茶水 Drinks for All4.31 老
24、花眼鏡 Reading Glasses4.32 愛心傘 Courtesy Umbrellas4.33 市區免費電話 Free Local Calls4.34 服務鈴 Ring for Service請身心障礙人士及高齡顧客按鈴通知郵局派員前來服務Disabled Persons and Senior Citizens, please ring for service4.35 首長信箱 Directors Mailbox4.36 顧客意見箱 Suggestions如有寶貴意見，請多利用本局信箱 Welcome your opinions and comments4.37 服務專線 Custome
25、r Service Lines4.38 小心階梯 Watch Your Step4.39 請脫安全帽及口罩 Please Take off Your Helmet and Mask4.40 請用雨傘套，謝謝！ Please use disposable plastic bags provided for wet umbrellas4.41 化粧室 Restroom4.42 身心障礙專用廁所 Restroom for the Disabled4.43 來賓請登記 Visitor Registration4.44 請至市府路守衛室 Please go to the Security Room on
26、 Shihfu Rd.4.45 身心障礙專用停車位 Disabled Parking Only4.46 腳踏車停放區 Bicycle Parking4.47 公務機車停放區 Chunghwa Post Motorcycles Parking Only4.48 公務車停車位 For Chunghwa Post Vehicles Only4.49 非本局車輛請勿停放 For Chunghwa Post Vehicles Only4.50 逆滲透飲水機，水質衛生可靠，敬請安心飲用Please drink this water which has been produced with reverse
27、osmosis.84.51 為維護顧客安全與環境衛生，請勿將寵物攜帶入郵局內No Pets Allowed5 郵用機械5.1 郵資票出售機 Postage Label Vending Machine5.2 郵政票品出售機 Stamp Vending Machine本機售票產品：郵票、小全張、明信片、郵摺Merchandise: Stamps, Souvenir Sheets, Postcards and Stamp Folios5.3 郵政票品出售機操作說明 Stamp Vending Machine Operating Instructions1.請投幣（若零錢不足燈亮時，本機不找零，請投入
28、欲購買票品金額）1. Please insert coins. (When the “No change” light is on, the machine will not make changes. Please insert the exact amount.)2.請按票品號碼鍵（請按有票品的號碼，以免空轉吃錢）2. Please press the number button for the selected postal item.Do not press any numbers that do not contain any items.3.請從機器下方取出票品和找零 3. Ple
29、ase remove the item(s) and any change from the dispenser below.4.如有其他操作問題，請洽郵局窗口或服務檯4. For additional assistance, please contact window clerks or the information desk.5.4 掛號函件收寄機 Registered Mail Mailing Machine5.5 號碼機 Ticket Dispenser*請抽號碼牌 *Please take a number*申辦業務請抽取號碼牌等候叫號辦理 *Please take a numbe
30、r and wait for service5.6 自動櫃員機 Automatic Teller Machine (ATM)5.7 自動櫃員機交易 ATM Transactions*現金提款 *Cash Withdrawal*轉帳 *Balance Transfer*信用卡預借現金 *Credit Card Cash Advance*餘額查詢 *Balance Inquiry*變更密碼 *Change Password持卡人請注意！金融卡轉帳，只能把錢轉出不能轉入Attention! The ATM can only transfer funds out of your own account
31、5.8 補摺機 Passbook Entry Machine5.9 自動補摺機使用說明 Passbook Entry Operating Instructions*僅供補登郵政存簿 *For Postal Passbooks Only9*請翻到上次列印最後一行補登頁 *Please open to the last entry*請整平存簿並將存簿插入補摺位置 *Smooth passbook and insert *補登完妥自動退出 *Your passbook will be returned upon completion*存簿用完時，請洽櫃檯人員 *Contact any counter
32、 clerk when your passbook is completely filled6 標語6.1 郵政與社會同步邁進 The Postal Service: Walking hand in hand with society toward a brighter future.6.2 可靠，親切，效率，創新 Reliability, Amiability, Efficiency and Innovation6.3 追求卓越邁進新世紀 Pursuing Excellence in a New Era7 網頁7.1 下載專區 Download7.2 查詢專區 Inquiry7.3 全國營業
33、據點詳情 Business Locations7.4 全國營業據點一覽表 Post Office Locations7.5 各縣市主要郵局 Main Post Offices8 業務宣導郵政存簿在手，好處多多： Postal passbook savings accounts offer many benefits:*利息免稅 *Tax-free interest*機構普遍 *Post office branches are everywhere *全國通儲 *Nationwide computerized network*營業時間長 *Long business hours*可辦理電話語音轉
34、帳 *Transfer funds between accounts by phone*個人戶可申領郵政金融卡 *ATM cards are available to individual account holders upon request*入戶匯款(存入郵政存簿帳戶) *Remittances to postal passbook accounts*跨行轉帳 *Inter-bank transfers*可受理機關團體委託薪資轉存 *Payroll deposit service*24 小時服務專線： *24-Hour Customer Service Line: 0800-700365
