1、Personal Development Planning 个人发展计划,You will have the opportunity to develop for your current and future roles. 你将得到针对目前和未来职责的发展机会,Room to Grow 成长的空间,Feb. 2010,Agenda 日程,Review feedback from our people 回顾来自员工的反馈建议 PDP Process PDP流程 Managers Responsibilities 上司的责任 Employees Responsibilities 员工的责任 De
2、velopment Planning Guidelines and Examples 发展计划的指引及实例 What the next? 下一步?,From an employee point of view, what are the biggest challenges in preparing their PDP? 员工在准备其PDP时面临的最大挑战,My knowledge and ability to complete the PDP form 完成PDP表格所需的知识和能力 Find right development activities for my improvement 寻
3、找针对改进的恰当发展行动 My Managers genuine interest in peoples development 上司对员工发展的切实关注 Lack of opportunity to grow in my property 酒店内的发展机会欠缺,From a manager point of view, what are the biggest challenges in helping our people to prepare their PDP? 上司在帮助员工准备PDP时面临的最大挑战,Cost of time, money, and resources in peo
4、ples development 时间、金钱和员工发展所需的各类资源 Managers knowledge and ability to help our people in the process 上司帮助员工PDP所需的知识和能力 Manager lack of commitment 上司对PDP缺乏认可和投入,Why our people dont feel we are focusing on their development? 员工为何感受不到我们对其发展的重视?,No PDP Meeting 没有PDP会谈 Lack of follow up for individuals PD
5、P 对员工PDP缺乏落实 Turnover of middle managers breaks the process 因中层经理流动而导致的进程终止 PDP not link with peoples promotion in the hotel PDP和员工升职之间缺乏关联 People thought promotion and salary increase is more important than personal development 相对个人发展，员工认为升职和加薪更重要 People thought PDP is “attending training”, but a l
6、ot of time, it is not the most effective way 员工将PDP等同于“参加培训”，其实很多时候培训并非最有效途径,What do you like to see most in this training? 在此次的培训中，我们希望看到?,Talk about more on-the-job activities 更多讨论在岗工作活动 Ways or approaches to learn to improve their shortages/weakness. 改进员工弱项的学习方法和途径 Have more real cases and exampl
7、es on how PDP link to performance 运用更多真实案例来阐述PDP与绩效之间的联系 How to review the progress of employees PDP effectively &conveniently? 如何方便有效地评估员工PDP进程 Emphasis on tracking and following up 追踪进展，重视落实,What else the Corporate Office can do to help your hotel improve in this area? / 公司还有哪些事项可帮助酒店提升PDP表现?,Stru
8、ctured promotion/transfer policy committed by owners 标准化的升职/调岗政策且获业主认可 A platform for hotels to share best practice in development planning. 建立酒店间可分享有关发展计划最佳做法的沟通平台 A development resources booklet for our people to refer to when preparing their development plan such as “Successful Manager Handbook”
9、published by PDI 提供在准备发展计划时用作参考的小册子，如PDI出版的“成功经理手册” To have more integrated approach and communication on talent management process 有关精英管理流程更为全面完整的方案和沟通资讯 More focused and structured in HIPO development 在高潜力员工发展方面更具针对性和系统性,Process 流程,Everyone has development need and should have a development plan 各
10、人皆有其发展需求，应有相应发展计划 Employee owns his/her development. Manager provides support. 员工对其自身发展负责，经理则需提供支持,Employees Responsibilities 员工责任,Take ownership and accountability for your development & growth 对自身发展承担责任和义务 Think about your career aspiration 考虑自身职业理想 Know your strength and gaps 了解自身优势和差距 Seek feedb
11、acks from manager, peers, and subordinate 主动获取上司、同僚和下属的反馈 Prepare your PDP 准备自己的PDP Discuss your PDP with your Manager 和上司讨论自己的PDP Implement your PDP 实施自己的PDP Ask for support and seek feedback continuously 持续寻求支持并听取反馈,Managers Responsibilities 上司的责任,Deliver our commitment room to grow 遵守承诺 发展的空间 Kno
12、w peoples career aspiration 了解员工的职业理想 Know peoples strength and gaps 了解员工的优势和差距 Spend time to discuss employees PDP 花时间与员工讨论其PDP Provide suggestions on development method and activities during PDP meeting 在PDP会谈中提供关于发展方式及活动的建议 Provide necessary support for your people to implement their development
13、plan 在员工实施发展计划时向其提供必要的支持 Provide continuous feedback 持续提供反馈,Planning for success 为成功计划,My Career Aspirations 我的职业理想,What I want to do in the future? 我未来想从事什么职位? Time frame? 时间表？ Mobility? 是否愿意迁移？ Realistic? 切合实际？ If I stay in current role, how I want to see myself being more effective 如果依然从事现职位，任何使自
14、己更加有效？,My Career Aspirations Example 我的职业理想 实例,To stay in current role in next 12 months在接下来的12个月中依然任现职Open a full service hotel in 1st or 2nd tier city within next 2 years之后两年内，在1或2线城市筹开一家全功能酒店To become an F&B head in CP or IC hotels in 3 years3年内成为CP或IC酒店的餐饮总监To become a GM in HIEX in 12 months12个
15、月内成为假日快捷酒店的总经理To strengthen my leadership in current role in next 12 months之后12个月里在现职任内提升自身领导力To acquire exposure in Rooms in next 12 months在之后12个月里涉猎房务部,Reflect on performance review, others feedback, and your career aspiration 反思绩效评估结果和他人反馈，体现个人职业理想 Identify 2 to 4 areas to focus (strength and dev
16、elopment needs, current role and future role) 致力于2至4个关键领域（优势、发展需求、现职、未来职位） Targets link to Leadership/Functional Competencies 目标专注于领导/专业能力 Focus on your behavior, not on business results 关注自身行为而非经营结果,Step 1: My Target 第一步：我的目标,What I am going to focus my development on? 发展应关注哪些方面,Defining Developmen
17、t Target 制订发展目标,Winning Ways 制胜之道,Leadership Competencies 领导能力,Functional Competencies 专业能力,Technical skills 业务技能,IHG Leadership Competencies 洲际领导能力,IHG Leadership Competencies 洲际领导能力,My Target - Examples 我的目标 实例,Step 2: My Success 第二步：我的成功,What will I be able to do, see, hear, say, after the develo
18、pment of my job skills, knowledge, behaviour or experience? And what will others be saying? 工作技能、知识、行为或经历的发展会如何体现在个人“言行举止”上？ Focus on “you”, not business measurement 关注“你”自身的改变，而非经营业绩的提升 Be specific 特定明确,What will be different? 期望改变的方面,My Success - Examples 我的成功 实例,Step 3: My Action 第三步：我的行动,What I
19、will do? Who else needs to be involved? When the learning will happen? What support or resources are needed? 我要做什么？谁需要参与？何时学有成效？需要何支持或资源？ About 70% of actions are based on on-the-job learning 70左右的行动应专注于在工作中学习 The actions can be practiced on a regular/daily basis 行动能在日常工作中经常实践,List specific actions
20、that will taken to ensure you achieve each of your targets. 列出将实施的特定行动，从而确保达到各项目标,Strategies For Growing Skills 技能提升的策略,Strategies people typically use for development 常用发展策略,80% Training/培训10% Books & Research 书籍和研究10% On The Job/工作活动,Learning and Development Solutions 学习和发展方式,Many low cost solutio
21、ns are available within the Development Plan Toolkit, some of them are:,My Action - Examples 我的行动 实例,My Action - Examples 我的行动 实例,My Action - Examples 我的行动 实例, Methods for tracking including seeking feedback, conduct review meeting, check completion of actions, check whether “my success” is achieved
22、 (qualitative and/or quantitative) 追踪方式包括获取反馈、回顾会谈、检查行动的完成和“我的成功”是否达成（定性和/或定量）Feedback from more than one sources is required. 从各个渠道获取反馈 Be specific on dates and people whom will be involved 明确完成日期和参与人选,Step 4: Keeping Myself on Track 第四步: 追踪自身进展,List how to ensure that targets are being reached. 列出
23、确保达成目标的方法和指标,Keeping Myself on Track - Examples 追踪自身进展 实例,Keeping Myself on Track - Examples 追踪自身进展 实例,Keeping Myself on Track - Examples 追踪自身进展 实例,Personal Development Plan Meeting 个人发展计划会谈,Be open and honest 开放诚实 Talk about career aspirations. 谈论职业理想 Talk about strength and area for improvement 谈论
24、优势和改进区域 Identify development actions required to become more effective 探明更为有效的发展行动 Confirm what resources are needed and who is going to support 确认所需资源和何人支持 Talk about how to follow up 谈论如何跟进落实,Materials to guide you through the PDP process 有关PDP流程的资讯,Materials to guide you through the PDP process 有
25、关PDP流程的资讯,Chinese version will be sent to you after the meeting,How manager can help to track the progress? 上司如何帮助以跟踪进程,Deliver promise on resources and support 遵守关于提供资源和给予支持的承诺 Conduct review meeting according to plan 根据计划来开展回顾会谈 Use coachable moments to give feedback and recognize improvement 抓住时机，给出反馈并认可进步 Genuine interest on people development 对员工发展表现出切实的兴趣,Comments or Questions建议和问题,S A,
