1、1ZHCN 4. 选择一种连接方式并准备安装软件. 25. 找到或下载软件安装文件 36. 安装软件 . 37. 移动和无线打印（可选） 38. 设置通过电子邮件的 HP ePrint（可选） 4故障排除 . 4Color LaserJet ProCP1020 Series 入门指南 Getting Started Guide2EN4. Select a connection method and prepare for software installation 55. Locate or download the software installation files . 66. Inst
2、all the software . 67. Mobile and wireless printing (optional) 68. Set up HP ePrint via email (optional) 7Troubleshooting 72USB 直接连接打印机和计算机请使用 A 接 B 型的 USB 电缆。Windows1. 对于 Windows 7 或更低版本，安装软件之前请勿连接 USB 电缆。安装过程将适时提示连接电缆。如果已连接电缆，则安装过程提示连接电缆时，重新启动打印机。2. 继续执行“5. 找到或下载软件安装文件”。注：在安装软件期间，选择配置为使用 USB 进行打印选
3、项。Mac1. 在安装软件之前，使用 USB 电缆连接计算机和打印机。2. 继续执行“5. 找到或下载软件安装文件”。内置无线网络连接（仅限 CP1025nw 型号）1. 要将打印机连接到无线 (Wi-Fi) 网络，请务必开启打印机、接入点和计算机，并将计算机连接到该无线网络。2. 需要使用 USB 电缆。 3. 拔下连接到打印机的任何 USB 或以太网电缆。4. 要从计算机进行打印，请继续执行“5. 找到或下载软件安装文件”。要仅从手机或平板电脑进行打印， 请继续执行“7. 移动和无线打印（可选）”。注：在安装软件期间，选择配置为通过无线网络进行打印选项。手动配置 IP 地址有关如何手动配置
4、 IP 地址的信息，请参阅打印机用户指南，网址为 有线（以太网）网络连接 （仅 限 CP1025nw 型号） 使用标准网络电缆。1. 使用网络电缆连接产品和网络。 等待几分钟，让产品获取网络地址。2. 打印配置页以确认打印机的 IP 地址。 在控制面板上，按住“取消” 按钮直至就绪指示灯开始闪烁，然后松开该按钮。随后将打印测试页。 请记下 IP 地址以备安装软件时使用。IP 地址示例：192.168.0.1要手动配置 IP 地址，请参阅“手动配置 IP 地址”。3. 继续执行“5. 找到或下载软件安装文件”。 注： 在安装软件期间，选择配置为通过网络进行打印选项。重要信息： 执行打印机硬件设
5、置海报上的步骤 1 - 3 ，然后执行下方的步骤 4。4.选择一种连接方式并准备安装软件37.27.1将设备连接到无线网络要从手机或平板电脑进行打印，请将该设备与打印机连接到同一无线网络。Apple iOS 设备 (AirPrint)打开要打印的项，然后选择“操作”图标。 依次选择打印、本打印机、打印。较新的 Android 设备（4.4 或更高版本）打开要打印的项，然后选择菜单按钮。 依次选择“打印”、本打印机、“打印”。某些设备需要从 Google Play 商店下载“HP Print Service 插件”应用程序。较旧的 Android 设备（4.3 或更低版本）从 Google Pl
6、ay 商店下载“HP ePrint”应用程序。Windows Phone从 Windows 应用商店下载“HP AiO Remote”应用程序。详细了解移动打印要详细了解其他移动打印选项（包括其他 ePrint 解决方案），请扫描二维码或参阅用户指南的“移动打印”一节。HP Wireless Direct（仅限 CP1025nw 型号） 通过 HP Wireless Direct，无需连接到网络或 Internet，即可从无线移动设备直接打印到支持 HP Wireless Direct 的打印机。启用 HP Wireless Direct 1. 打印配置页以确认打印机的 IP 地址。在控制面板
7、上， 按住“取消” 按钮直至就绪指示灯开始闪烁， 然后松开该按钮。随后将打印测试页。2. 在计算机上打开 Web 浏览器，然后在地址行中输入打印机 IP 地址。随后将打开 HP EWS。 IP 地址示例：192.168.0.13. 单击网络选项卡。4. 单击 Wireless Direct 设置。5. 单击 Wireless Direct 打印名称 (SSID) 旁的复选框，然后在字段中输入网络名称 (SSID)。 注：要查找网络名称 (SSID) ，请从网络选项卡中单击无线配置菜单。6. 单击应用。随后将在网络选项卡上显示移动设备的 IP 地址。有关无线打印和无线设置的详细信息，请访问 完
8、整解决方案1. 将打印机 CD 插入计算机，或启动从 Web 下载的软件安装文件。2. 软件安装程序检测操作系统语言，然后以相同语言显示安装程序的主菜单。 从 CD 进行安装时，如果安装程序在 30 秒后未启动，则浏览计算机上的 CD 驱动器并启动名为 SETUP.EXE 的文件。3. 提示选择连接类型时，选择连接类型对应的选项： 配置为使用 USB 进行打印 配置为通过网络进行打印 配置为通过无线网络进行打印4. 按照屏幕上的说明安装软件。OS X 完整解决方案1. 启动从 Web 下载的软件安装 .dmg 文件。2. 软件安装程序检测操作系统语言，然后以相同语言显示安装程序的主菜单。3.
9、选择要安装的软件。4. 按照屏幕上的说明安装软件。 OS X 基本安装要安装基本打印驱动程序，但不运行 CD 上或从 下载的 HP 完整解决方案软件，请执行以下步骤：1. 将打印机连接到计算机或网络。2. 从系统偏好设置中，单击打印机与扫描仪，然后单击左下角的加号按钮，再选择 CP1025，并使用名为“AirPrint”或“HP 打印机”的驱动程序。方法 1：从 HP Easy Start 下载1. 访问 (Download)。2. 按屏幕上的说明和提示将文件保存到计算机。3. 从保存软件文件的文件夹中启动该文件，然后继续执行“6. 安装软件”。方法 2：从产品支持网站下载1. 访问 单
10、击软件和驱动程序 。3. 下载适用于您的打印机型号和操作系统的软件。4. 通过按需单击 .exe 或 .zip 文件，启动安装文件。方法 3：从打印机 CD 安装对于 Windows，在打印机附带的 CD 上提供软件安装文件。 对于 OS X ，CD 上的安装程序文件中含有从 Web 下载文件的链接。1. 将打印机 CD 插入计算机。2. 继续执行“6. 安装软件”。5.找到或下载软件安装文件6.安装软件7.移动和无线打印（可选）4故障排除用户指南用户指南中含有打印机使用和故障排除信息。 可在打印机 CD 和 Web 上找到它：1. 访问 从列表中选择打印机或类别，然后单击用户指南。对于 W
11、indows，在安装推荐的软件期间，将用户指南 复制到计算机。 WindowsXP、Windows Vista和 Windows7 单击开始，依次选择程序或所有程序、HP、HP 打印机对应的文件夹、帮助。Windows8 在开始屏幕上，右键单击屏幕上的空白区域，在应用栏上单击所有应用，单击具有打印机名称的图标，然后选择帮助。检查固件更新1. 访问 从列表中选择打印机或类别，然后单击驱动程序。3. 选择操作系统，然后单击下一步按钮。4. 选择固件，然后单击下载按钮。其他支持资源有关 HP 对打印机的全方位帮助，请访问 解决问题 查找高级配置说明 下载软件更新 加入支持论坛 查找保修和监管信息
12、 移动打印资源有线（以太网）网络连接（仅限 CP1025nw 型号） 确认打印机使用长度合适的电缆连接到正确的网络端口。 确认网络端口旁的指示灯点亮。 确认计算机上装有打印驱动程序。 通过 ping 网络，测试网络连接：Windows 单击开始 运行。 键入 cmd，然后按 Enter。依次键入 ping、空格、打印机 IP 地址，然后按 Enter。IP 地址示例：192.168.0.1OS X 打开“网络实用工具”，然后在 ping 窗格中键入 IP 地址。 按 Enter。IP 地址示例：192.168.0.1 如果窗口显示往返时间，则表明网络运行正常。 如果 ping 不起作用，则尝试
13、重新启动打印机，然后重新检查所有连接步骤。无线网络连接（仅限 CP1025nw 型号） 确认未连接网络电缆。连接网络电缆时，打印机无法连接到无线网络。 确认打印机和无线路由器均已开启且通电。还要确保无线开关已开启。 确认打印机在无线网络的覆盖范围内。对于大多数网络，打印机与无线接入点（无线路由器）的距离必须在 30 米（100 英尺）以内。 确认计算机上装有打印驱动程序。 确认计算机与打印机连接到同一无线网络。 对于 Mac，确认无线路由器支持 Bonjour。 重新启动无线路由器。要使用通过电子邮件的 HP ePrint，打印机必须满足以下这些要求： 打印机必须连接到有线或无线网络并可访问
14、Internet。 打印机上必须启用 HP Web 服务，并且打印机必须注册到 HP Connected。启用 HP Web 服务1. 打印配置页以确认打印机的 IP 地址。 在控制面板上， 按住“取消” 按钮直至就绪指示灯开始闪烁， 然后松开该按钮。随后将打印测试页。 2. 在计算机上打开 Web 浏览器，然后在地址行中输入打印机 IP 地址。随后将打开 HP EWS。IP 地址示例：192.168.0.13. 单击 HP Web 服务选项卡。4. 单击绿色的启用按钮以启用 Web 服务。5. 访问 以创建 HP ePrint 帐户并完成设置过程。使用通过电子邮件的 HP ePrint 打
15、印文档只需从任何支持电子邮件的设备（甚至可从不在同一网络上的设备）将这些文档作为电子邮件附件发送到产品的电子邮件地址即可。8.设置通过电子邮件的 HP ePrint（可选）5USB connection directly between the printer and the computerUse an A-to-B type USB cable.Windows1. For Windows 7 or lower, do not connect the USB cable before installing the software. The installation process prom
16、pts to connect the cable at the appropriate time. If the cable is already connected, restart the printer when installation prompts to connect the cable.2. Continue with “5. Locate or download the software installation files.”NOTE: During software installation, select the option to Configure to print
17、 using USB.Mac1. Connect the USB cable between the computer and the printer before installing the software.2. Continue with “5. Locate or download the software installation files.”Built-in wireless network connection (CP1025nw model only)1. To connect the printer to a wireless (Wi-Fi) network, make
18、sure that the printer, access point, and computer are all turned on, and that the computer is connected to the wireless network.2. A USB cable will be required. 3. Disconnect any USB or Ethernet cable that is connected to the printer.4. To print from a computer, continue to “5. Locate or download th
19、e software installation files.” To print from a phone or tablet only, continue with “7. Mobile and wireless printing (optional).”NOTE: During software installation, select the option to Configure to print over the Wireless Network.Manually configure the IP addressFor information on how to manually c
20、onfigure the IP address, see the printer User Guide (Ethernet) network connection (CP1025nw model only) Use a standard network cable.1. Connect the network cable to the printer and to the network. Wait a few minutes for the printer to acquire a network address.2. Print a Network Configuration Page
21、to identify the printer IP address. On the control panel, press and hold the Cancel button until the ready light starts to blink, and then release the button. The test page prints. Note the IP address for use during software installation. Example IP address: 192.168.0.1To manually configure the IP a
22、ddress, see “Manually configure the IP address.”3. Continue with “5. Locate or download the software installation files.” NOTE: During software installation, select the option to Configure to print over the Network.4.Select a connection method and prepare for software installationIMPORTANT: Follow S
23、teps 1 - 3 on the printer hardware setup poster, then continue with Step 4 below.67.27.1Connect the device to the wireless networkTo print from a phone or tablet, connect the device to the same wireless network as the printer.Apple iOS devices (AirPrint)Open the item to print, and select the Action
24、icon. Select Print, select the printer, and then select Print.Newer Android devices (4.4 or newer)Open the item to print, and select the Menu button. Select Print, select the printer, and select Print.Some devices require downloading the HP Print Service plugin app from the Google Play store.Older A
25、ndroid Devices (4.3 or older)Download the HP ePrint app from the Google Play store.Windows PhoneDownload the HP AiO Remote app from the Windows Store.Learn more about mobile printingTo learn more about other mobile printing options, including additional ePrint solutions, scan the QR code, or see the
26、 “Mobile printing” section of the User Guide.HP Wireless Direct (CP1025nw model only) HP Wireless Direct enables close-proximity printing from a wireless mobile device directly to an HP Wireless Direct-enabled printer without requiring a connection to a network or the Internet.Enable HP Wireless Dir
27、ect 1. Print a Network Configuration Page to identify the printer IP address. On the control panel, press and hold the Cancel button until the ready light starts to blink, and then release the button. The test page prints.2. At the computer, open a Web browser and enter the printer IP address into t
28、he address line. The HP EWS opens. Example IP address: 192.168.0.13. Click the Networking tab.4. Click Wireless Direct Setup.5. Select the check box next to Wireless Direct Printing Name (SSID), and then enter the network name (SSID) in the field. NOTE: To find the network name (SSID), click the Wir
29、eless Configuration menu from the Networking tab.6. Click Apply. The IP address of the mobile device displays on the Networking tab.For more information on wireless printing and wireless setup, go to full solution1. Insert the printer CD into the computer, or launch the software installation file d
30、ownloaded from the Web.2. The software installer detects the language of the operating system, and then it displays the main menu of the installation program in the same language. When installing from the CD, if the installer program does not start after 30 seconds, browse the CD drive on the comput
31、er and launch the file named SETUP.EXE.3. When prompted to select a connection type, select the appropriate option for the type of connection: Configure to print using USB Configure to print over the Network Configure to print over the Wireless Network4. Follow the on-screen instructions to install
32、the software. OS X full solution1. Launch the software installation .dmg file that you downloaded from the Web.2. The software installer detects the language of the operating system, and then it displays the main menu of the installation program in the same language.3. Select the software you would
33、like to install.4. Follow the on-screen instructions to install the software. OS X basic installationTo install basic print drivers without running the HP full solution software from CD or download, follow these steps:1. Connect the printer to the computer or network.2. From System Preferences, cli
34、ck Printers and Scanners, then the plus button on the bottom left, and select CP1025 using the driver named either AirPrint or HP Printer.Method 1: Download from HP Easy Start1. Go to and click Download.2. Follow the onscreen instructions and prompts to save the file to the computer.3. Launch the s
35、oftware file from the folder where the file was saved, and continue with “6. Install the software.”Method 2: Download from product support Web site1. Go to Select software and drivers.3. Download the software for your printer model and operating system.4. Launch the installation file by clicking on
36、 the .exe or .zip file as necessary.Method 3: Install from the printer CDFor Windows, the software installation files are provided on the CD that came with the printer. For OS X, the installer file on the CD includes a link to download the files from the Web.1. Insert the printer CD into the compute
37、r.2. Continue with “6. Install the software.”5.Locate or download the software installation files6.Install the software7.Mobile and wireless printing (optional)7TroubleshootingUser GuideThe User Guide includes printer usage and troubleshooting information. It is available on the printer CD and on th
38、e Web:1. Go to Select a printer or category from the list, and then click User guides.For Windows, the User Guide is copied to the computer during the recommended software installation. WindowsXP, Windows Vista, and Windows7 Click Start, select Programs or All Programs, select HP, select the folder
39、 for the HP printer, and then select Help.Windows8 On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, click the icon with the printers name, and then select Help.Check for firmware updates1. Go to Select a printer or category from the list, and then click D
40、rivers.3. Select the operating system, and click the Next button.4. Select Firmware, and click the Download button.Additional support resourcesFor HPs all-inclusive help for the printer, go to Solve problems Find advanced configuration instructions Download software updates Join support forums Find
41、 warranty and regulatory information Mobile printing resourcesWired (Ethernet) network connection (CP1025nw model only) Verify that the printer is attached to the correct network port using a cable of the correct length. Verify the lights next to the network port are lit. Verify the print driver is
42、installed on the computer. Test the network connection by pinging the network:Windows Click Start Run. Type cmd, and press Enter. Type ping, type a space, type the printer IP address, and then press Enter. Example IP address: 192.168.0.1OS X Open the Network Utility, and type the IP address in the p
43、ing pane. Press Enter. Example IP address: 192.168.0.1 If the window displays round-trip times, the network is working. If the ping does not work, try restarting the printer and recheck all of the connection steps.Wireless network connection (CP1025nw model only) Verify that the network cable is not
44、 connected. The printer cannot connect to a wireless network when a network cable is connected. Verify that the printer and wireless router are turned on and have power. Also make sure the wireless switch is turned on. Verify that the printer is within the range of the wireless network. For most net
45、works, the printer must be within 30 m (100 ft) of the wireless access point (wireless router). Verify the print driver is installed on the computer. Verify that the computer and printer connect to the same wireless network. For Mac, verify that the wireless router supports Bonjour. Restart the wire
46、less router.To use HP ePrint via email, the printer must meet these requirements: The printer must be connected to a wired or wireless network and have Internet access. HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.Enable HP Web Services1. Print
47、 a Network Configuration Page to identify the printer IP address. On the control panel, press and hold the Cancel button until the ready light starts to blink, and then release the button. The test page prints. 2. At the computer, open a Web browser and enter the printer IP address into the address line. The HP EWS opens. Example IP address: 192.168.0.13. Click the HP Web Services tab.4. Click the green Enable button to enable Web Services.5. Go to to create an HP ePrint account and complete the setup process.Use HP ePrint via email to print documents by sending them as an email atta
