1、Leadership Programme 领导力培训,Sheshan July 2008,Intro and thanks 介绍及致谢,Thanks for the time good to get out of the office and see you in this environment感谢各位的时间 可以离开办公室，在如此美丽的环境中遇见各位 Leadership is such a overused and therefore undervalued word“领导力”这个词常常被滥用，它的价值却被低估了 Should be positive never negative“领导力
2、”应该总是积极的，从不应有消极影响 When I hear it is often negative The leadership team made the decision常常听到对领导团队所作出之决定的负面评论This disappoints me for 2 reasons 这让我很失望，有如下2个理由： Either the leadership of the board is making the wrong decision 1 、领导团队做出的决定是错误的 Or this person who often is a member of the leadership team d
3、oes not feel they are 2 、领导团队的成员没有意识到自己是领导团队之一,Uk experience 英国领导力培训发展的经验,LDP has been running in the UK for 6 years in 2nd year of rollout here in China领导力培训在英国已经持续6年，在中国这是第二年 Huge financial and emotional commitment from the board不仅是巨大的财政投资也是巨大的情感投资 The UK realised if it was to truly move forward f
4、ollowing years of fast expansion it needed thousands of leaders to maximise its position董事会意识到为了更好地推动未来几年公司的快速发展，我们需要大量的领导人 Leaders not only in the workplace but at home and in peoples personal life领导不仅仅是指在公司，也是在家里及个人的生活中 A realization that many of us can be better leaders. But things affect us. His
5、tory, our bosses, our family, the results of our majong game认识到我们中的许多人可以做更好的领导。但是我们会受到各种因素的影响，过去的因素、老板、家庭、也可能是因为前天的麻将打输了！ They can then affect us positive and negative- but it is important that we are aware of this and have the understanding and tools to deal with it这些因为都会给我们带来积极或消极的影响，但是重要的是我们要意识、理
6、解到这一点，并恰当地处理这些因素,Here is the same 在中国也是一样,We are changing quickly 我们正快速发展 Competition is getting better wall mart, emart, lotus 竞争者越来越强 沃尔玛，易买得，易初莲花 We are changing in our sofistication and structure centralisation我们在组合和结构方面的变化 中央化 Hymall to Tesco从乐购到TESCO的转换 New formats and new DCs 新形式和新统仓 Changing
7、 face of China rapid 迅速改变在中国的面貌 Double the size in 2 years 在未来2年内规模扩大一倍 Our speed of moving people through the business gives us a greater need to ensure that they are ready and able to lead people我们的发展需要人才的速度也决定了我们需要确保他们有能力领导他人 For us it is about getting a new set of skills to improve the way we le
8、ad ourselves, our team and our business对我们来说，这意味着获得一些新的技能，从而改善我们引导自己，团队以及公司的方式,LEADERSHIP 领导力Know where you are now (find the truth)知道你的位置 （发现真相） Know what you want (create your vision)知道自己想要什么 （创造愿景） Know whats important (make a plan)知道重点 （制定计划） Keep this simple so you can talk to others about it保持
9、计划的简洁以便与他人沟通 You can take people to places that they wouldnt go on their own可以带领别人实现他们自己不能做到的 People have to believe in you and that means believing you have integrity (actions and words line up)别人需要相信你，也就是说相信你具有正直的品质 （言行一致） Emotional Intelligence (EQ) is something you can work on and develop我们可以通过自
10、身的努力的发展提高我们的情商(EQ) Know yourself better and you will be able to motivate others better更好地了解自己，就可以更好地激励别人 A leader is part of the team; give others confidence to lead; create more leadership领导者是团队的一部分；给别人领导的信心，创造更多的领导力 DO IT! (nothing is achieved without action)去做吧! (只有行动才能有所成就） Stick to your FEW key
11、 principles (whats in it for customers)坚持我们的重要原则 （他们可以为顾客带来什么） Management should be more thinking, less doing管理意味着：想的多比做的多更重要,LEADERSHIP 领导力Dont just accept things ask questions and do the thinking不要一味的去接受事情 问更多的问题，更多思考 Motivating people is about telling the truth and giving them support. Challenge
12、the WORK, dont judge PEOPLE (I believe in you its the work Im questioning)激励别人就是要说出真相并给与他们支持，挑战他们的工作，而不是评判他们的为人 （我相信你们，我质疑的是工作本身） In stressful situations, keep 在遇到困难时，要保持以下几点： Courage 勇气 Confidence 信心 Conviction 信念 Dont get wedded to the detail of your work. Look at it as a debate get a decision不要被细
13、节捆住。从多角度考虑问题- 得出结论 Business should run on relationships remember the person not the job title公司要依靠关系发展 记住人本身而不是他们的职位 Leadership is : 领导力是以下几点： Growing people to be more than they thought they could be who have you produced?发展别人，挖掘他们的潜能 你培养了谁？ Being comfortable with the idea that you do things for yo
14、ur people, not the other way round (service to others)要习惯这样的想法：你为你的员工服务，而不仅仅是员工为你服务 Being competitive outside Tesco, but collaborative inside在TESCO外要有竞争力，但在公司内要团结合作 Leaders are not born you can develop the skills. Keep working at it and be optimistic领导力不是天生就有 你可以发展这些技能，坚持努力并保持乐观 Concentrate on Leade
15、rship, not promotion. Be confident that you will be spottedTerry bits关注领导力，而不是升职。相信自己的才能会被发现。,My ldc 我的经验,My experience of LDC New in appointment in Slovakia我参加领导力培训的经验 斯洛伐克 Leading my team well not interacting well with the business很好地带领我的团队- 但与其他部门互动不够好 Pushing change not influencing 跟催一些变化而不是靠影响力
16、导致变化的发生 Some would say this is still an issue 有人说现在我还是有这个问题 Very proud of my position and of the country and nothing would stand in the way of that对我的职位以及TESCO在斯洛伐克的发展非常自豪 Time at the LDC I realised that I was making champions but really pissing people off通过LDC培训我认识到我带领团队做的很好但是得罪了别人 One thing sticks
17、 in my mind 我牢记一件事： Nobody is better than me, I am better than no body没有人做得比我更好，但我也没有比任何人做的好 A great leader makes people more than they ever thought they could be一个好的领导可以挖掘出别人的潜能 Put myself in other people shoes and use second base to build relationships站在别人的角度考虑问题，运用培训中的第二垒去建立关系 Helped me at home a
18、s well and reducing my stubbornness这对我处理家庭关系也有帮助，使我变得不那么固执,The course 培训课程,Going through it will feel uncomfortable at times. This is good it means you are learning整个培训过程中可能有时会让人不舒服，这是好事，因为这意味着你在学习 Keep an open mind能听取不同的意见 The programme is different and will ask you lots of questions about yourself
19、 that you may not want to answer这个培训有所不同，会问你很多关于你自己的问题，其中很多问题是你不愿意回答的 The more you give the more you will get付出越多，收获越多 Practice in this environment to try out new things then keep practicing and disciplined when you get out在培训中不断练习，结束后在实践中仍然不断练习,My contract 我的期望,I wish I knew what my boss will do if
20、 I do XXXXX我希望知道如果我做了XXXXX，老板会是什么反应 What happens if I make a mistake with XXXXX如果我犯了错误，会是什么情况 What will my team think if I change如果我有了改变，我的团队会怎么想 You will all worry about this 你会担心这个问题 I did 我以前是怎么做的 I do 我现在会怎么做,My contract 我的期望,We will all have been through this in the next 15 months在未来的15个月中，我们都会
21、经历这些： To make this work we must tell each other the truth为了达到更好的效果，我们必须向彼此说出事实 To make this work we must give each other support为了达到更好地效果，我们必须互相支持 As the leadership team of this business we must give others the confidence to lead and create more leadership作为公司的领导团队，我们必须给彼此领导的信心，并且创造出更多的领导力 I know that so if I am a good leader I know you should never feel you cannot do something because of the way I react. If you ever do then I am not leading you well and I want to know about it如果我是一个好的领导，你们就不应该会因为担心我的反应而不敢去做一些事情，如果有这样的情况发生，那就说明我做得不够好，希望你们能让我知道。,Thanks!,
