1、Prospective Supplier Profile Questionnaire未來供應商問卷調查Supplier Name(供應商名稱) : Product(產品) : Date (日期) : Document No(文件編號) : Approval(承認者) Please Return the Chi Mei Questionnaire to SQE of Quality Reliability Assurance Dept. by e-mail to the Following Address (請將完成之問卷調查以電子郵件的方式寄至奇美之 SQE, 郵件地址如下):-COMPANY
2、 SIGNATURE(公司簽章)Thank You for Your Time and Efforts in Completing This Questionnaire. (感謝謝您配合完成此 問卷調查 )Purpose(目的)The purpose of the Prospective Supplier Profile Questionnaire is to provide Chi Mei top management with an initial suppliers organization, infrastructure, and operational methods to dete
3、rmine if the supplier meet Chi Meis requirements. (此份”未來供應商問卷調查 ” 主要是讓奇美高階管理人員瞭解該供應商之組織架構, 運作方式, 以確定該供應商是否滿足奇美之要求。)Scope(適用範圍)The intent of this questionnaire is a tool to be used in evaluating prospective suppliers in general. It should not be a binding agreement between the supplier and Chi Mei. I
4、t is also not meant to replace the quality process or quality management audits used to audit existing supplier. (此份問卷調查是作為評定供應商的工具之一, 並不是代表供應商與奇美之間的協定, 也不是意味此份問卷調查取代奇美公司對 貴公司之品質工程或品質管理之稽核。)To obtain the information adequacy of a prospective supplier, the Chi Mei Supplier Quality Engineering Dept. S
5、QE will be the window of contact for the entire supplier qualification development process. (關於未來供應商的資格審核程序之相關問題, 請直接連絡奇美公司之 SQE。)The questionnaire consists of eleven parts(此問卷調查是由十一個部份所組成 ):1) Company Profile (公司簡介)2) Location 每一批產品如何掌控不同的原材料?)資材7. What is your development Plan? ( 貴公司產品開發的計劃為何?)研發8
6、. How to control texture、 injection、 stamping and tooling management quality before MP? (在量產前 ;如何去掌控模具、射出、衝壓和治具管理的品質?)品保/研發4) Quality (品質方面)1. Average working experience in quality Management team. (品質管理階層人員之平均工作年資。)管理部2. Average working experience in quality Engineering team. (品質工程階層人員之平均工作年資。)品保部3
7、. Did you pass ISO 9000、ISO 9001、ISO 9002、QS 9000 certification and grant in? ( 貴公司是否通過 ISO 9000、ISO 9001、ISO 9002、QS 9000 之品質認證?)品保部4. Do you have documented quality program? ( 貴公司是否將品質計劃做成文件記錄?)品保部5. Do you have second tier supplier quality management program and document? ( 貴公司是否有第二階供應商品質管理計劃並做成文
8、件記錄?)品保部6. Do you have SPC (Statistical Process Control) system and document it? ( 貴公司是否有 SPC 系統並做成文件記錄 ?)品保部7. Do you have AFR (Average Failure Rate) goal and document it? ( 貴公司是否有 AFR 目標並做成文件記錄?)品保部8. Describe your MTBF (Mean Time Between Failure) prediction procedure. (請說明 貴公司對 MTBF 之預估程序。)品保部9.
9、Do you have quality prevention program and document it? ( 貴公司是否有品質預防計劃並做成文件記錄?)品保部10. Do you have CIP (Continuous Improvement Plan) program and document it? ( 貴公司是否有持續改善計劃並做成文件記錄?)品保部11. Do you have risk management and document it? ( 貴公司是否有風險管理並做成文件記錄?)品保部12. Do you have AVL (Approved Vendor List)?
10、( 貴公司是否有供應商承認名單?)品保部/資材13. Do you maintain a documented supplier qualification program? ( 貴公司是否有持續做供應商資格審查?)資材/品保14. Whats the warranty of your products? ( 貴公司產品之保證期為幾年?)業務5) Manufacturing Capacity (製造能力方面 )1. How long does it takes to provide sample? (樣品製造能力與時間的掌握如何?) 研發2. Does critical process imp
11、lemented the SPC? (重要製程是否有使用 SPC 管制?) 品保3. What is the process to improve process efficiency and capacity? Please describe in detail.(如何提高生產效率進而提昇產能? 請闡述之。.) 研發4. What is the process to perform the effectiveness of Machine management? Please describe in detail. (是否有一套良好的方式或計劃,去控制各種生產機器設備的參數? 請闡述之。)研
12、發/品保5. Can you provide a dedicated production line for Chi Mei? (是否願意接受專線生產?)業務6. Can you provide the First Article inspection when change production line, or changing shift? (在換線時或機台重新設定與開機,是否有做首件檢查?)品保7. Do you follow the SOP and SIP? (是否有依照標準作業程序與標準檢驗程序的指示作業?)研發/品保8. List a manufacturing technolo
13、gy capability. (請列出生產技術之能力。)研發9. Maximum capacity per day (8 hours) perline. (每天八小時每條生產線之最大生產量。)研發10. Manufacturing process bottle neck. (製造過程瓶頸。) 研發11. Average working experience in Manufacturing Management team. (生產線管理階層之平均工作年資。)管理部12. Average working experience in Manufacturing Engineering team.
14、(生產線技術人員之平均工作年資。)製造部13. Do you have any of the following soldering process: COB, COG, etc (貴公司是否有任何的跟追焊接製程: COB, COG, 等等)14. How many hours do you need for changing production line? (轉換/ 變更生產線需要多少時間?)研發15. What is the investment capital equipment? Any plan to purchase advanced equipment in the next
15、6 month? ( 貴公司現有的主要生產設備有多少錢? 是否有任何的新增設備在六個月購入?)6) Delivery (交期方面 )1. What is the yearly on-time delivery percentage? ( 貴公司之年度準時交貨率為多少?)2000: %業務1999: %1998: %2. Who is your forwarder? ( 貴公司之運輸配合業者為何?)資材3. How many working day lead-time is needed for normal order? (對於客戶之一般定單的標準產品交期為幾天?)資材4. How many
16、working day lead-time is needed for emergency order? (對於客戶之緊急定單的產品交期為幾天?)資材5. Do you have AMHS (Automated Material Handling System)? ( 貴公司是否有自動倉儲系統?)資材6. What kind of stock rotation system do you use for raw materials and finished goods? ( 貴公司在原料及成品上之自動倉儲系統為何種類型?)資材7. Is EDI (Electronic Data Interch
17、ange) system ongoing or not? If not, do you have any plan? ( 貴公司目前是否有 EDI 電子資料交換系統? 若無, 是否計劃導入該系統?)資材8. Do you have any capacity expansion plan? If yes, please describe detail. ( 貴公司是否有產量擴充計劃? 若有, 請闡述之。)業務9. Do you have local (Taiwan) logistics system? ( 貴公司在台灣是否有發貨倉庫?)資材10. Do you have local (Taiwa
18、n) RMA (Return Material Authorization) replacement system? ( 貴公司在台灣是否有 RMA 處理中心?)資材11. How many days are needed for RMA? ( 貴公司在處理 RMA 時,需要多少天?)資材/業務7) Responsiveness (配合度方面 )1. Do you have local (Taiwan) representative? How many? ( 貴公司是否有駐台代表? 多少人?)業務2. How do you handle emergency inquires for weeke
19、nd? ( 貴公司是如何處理發生在休假日之緊急狀況?)管理部3. Do you provide new product training? ( 貴公司是否對客戶提供新產品新知之訓練?)業務4. Do you provide joint design review and qualification? ( 貴公司是否會共同參與奇美之設計檢討與評估?)業務/研發5. Do you have set up factory by overseas? If yes, please describe detail. ( 貴公司是否有在海外設廠? 如果有, 請闡述之。)6. Does you provide
20、 design guide reference report? ( 貴公司是否能提供設計參考規範?)研發8) Cost (成本方面 )1. Do you have cost down plan? If yes, please describe detail. ( 貴公司是否有降低成本之計劃? 如有, 請闡述之。)研發2. How about your stocks control status (how many days?) for raw materials and finished goods? ( 貴公司對於原料及成品之庫存管理為幾天?)資材3. Do you provide a de
21、tailed cost structure to customer? ( 貴公司是否能提供產品之成本結構分析給與客戶?)業務4. Do you provide free samples for customers evaluation? IF yes, how many samples you can provide? ( 貴公司是否能提供免費樣品供客戶作為測試之用? 如果是 , 最多能提供多少個樣品?)業務/資材/研發9) Environment (環境方面 )1. Did you pass ISO 14000 certification? ( 貴公司是否通過 ISO 14000 之品質認證
22、?)品保2. Do you have environment improvement plan or policy and document it? ( 貴公司是否有環境改善計劃或方針並做成文件記錄?)品保3. Do you have recycle plan for packing parts? ( 貴公司是否針對包裝材料做在再生利用?)品保/研發4. Did you implement the environmental training? ( 貴公司是否有無環保教育訓練? )品保5. How to appropriate handling the pollution in the man
23、ufacture? (製程污染是否有經過適當的處理?)管理部/研發/品保6. Does suppliers waste storage identify properly? (污染廢棄物儲存標示是否妥當?)管理部/研發/品保7. How to identify separate and classify waste material? (廠內是否有作廢棄物管理? 分類是否確實?)管理部/研發/品保8. Does waste treatment company have an appropriate license? (事業廢棄物處理廠商;是否領有職照且適當?)管理部9. Do you have
24、 use green design their product? (設計時 ;是否盡量減少污染源)研發10. Whats management levels resolution of environment at protection? (高階主管對環保的決心為何)廠長11. Whats acceptance of environment protection concept? (廠內對環保接受程度為何?)管理部10) Safety and Health (安全與衛生方面 )1. Do you have health and safety management Dept.? ( 貴公司是否設
25、置安全衛生管理單位?)管理部2. Did you have actually implement the auto checking system? ( 貴公司是否有實施自動檢查系統?)管理部3. Did you have implement the health、safety、emergence response training? ( 貴公司是否有實施安全衛生教育及預防災變之訓練?) 管理部4. Do you have employee health and safety handbook? ( 貴公司是否有制定勞工安全衛生手冊?)管理部5. Have you gather acciden
26、t reported statistics? ( 貴公司是否有辦理職業災害統計?)管理部6. Did you have implement the physical examination for each employee? ( 貴公司是否有對員工實施體格檢查?) 管理部7. Does management team conducted a proper health and safety training programmed? ( 貴公司相關作業主管人員;是否有接受安全衛生訓練?)管理部8. Can you have provide MSDS to employee? ( 貴公司是否有針
27、對危險物品,提供勞工必要安全衛生事項?)管理部9. Do you periodically perform environmental test? ( 貴公司是否有對作業環境定期檢測?)管理部10. Do you have follow the legal requirement to set fire control safety devices? ( 貴公司是否有依法令設置消防安全設備?)管理部11) Management (管理方面) 1. Whats your management philosophy or company mission statement? ( 貴公司的管理哲學或管理宗旨為何 ?)廠長2. Whats percentage of your annual revenues have been invested in R&D over last 3 years? ( 貴公司過去 3 年投入在研發上的經費之比率為多少?)財務部3. Whats your training course plan over last 3 years? ( 貴公司過去 3 年之訓練課程之計劃為何?)管理部4. Do you have JIT (Just in Time) system? ( 貴公司是否有 JIT 系統?)資材
