1、,What is communication? Communication parties Communication purposes Communication types Communication model Communication noise How to communicate effectively?,What is communication,Definition 1:Communication is a process of signs being conveyed in an attempt to creat shared understanding.,Definiti
2、on 2:Communication(s) is methods of sending information, such as telephones,radio,computers,etc.or roads and railways,Definition 3: Communication is a message, letter or telephone call.,Communication parties,Human communication,Nonhuman communication,Animal communicationMachine-Machinecommunication(
3、eHealth)Plants and Fungi communicationBacterial communication,Human-Animal communication,Human-Machiune communication,Communication purposes,The purpose of effective communication is to reach consensus and build harmony.That allows everyone to work in concert, feel valued and accomplish what they se
4、t out to do.Effective communication looks for common ground, negotiation points and areas of specific importance to the other person. They allow things to proceed in a smooth and emotionally satisfying manner.,Communication types,Nonverbal communication eg.chronemics,haptics,proxemics,gesture,body l
5、anguage or posture;facial expression,eye contact,object communication such as clothing,hairstyles,architecture,symbols infographics etc.nonverbal elements in speech:voice quality Emotion,speaking style and prosodic features such as rhythm,intonation and stressnonverbal elements in written text:handw
6、riting style,spatial arrangement of words and the use of emoticons.,Oral communication eg.discussion,speech,presentation,interpersonal communication,etc. Written communicationeg.E-mails,letters,greeting cards,police reports,memorandum.,Communication model,Transmitter,receiver,message,medium Transmitted-received-understood,