1、 国际商务交际作业 第三小组 成员： 刘苗总经理 吕倩倩销售经理 吴姣姣总经理助理 赵玲玲销售经理 蒋永静总经理 聂小丰总经理助理 1.telephone Annette: (smiling) hello, excuse me， is that Melissa ,JEFANO company ?Melissa : yes! are you.? Annette : I am the assistant Annette from LESELE COMPANY who make an appointment with you last week. Melissa : oh,I remember yo
2、u .Miss Annette, do you have some problems? Annette:oh , I would like to ask that when you and your boss will arrived at guangzhou international airport tomorrow? This will facilitate us to do a good job of reception. Melissa :9：30 tomorrow. Annette: tomorrow, is it? Ok, so see you tomorrow!Melissa
3、:ok ,see you ,bay.Annette : ok, bye!2 receiving the visitorsAnnette:Excuseme,areyou Miss Journeyfrom JEFANO Company in America? Journey: Yes, Im, you are Annette, the assistant of Miss Bonnie, from LESELE FOOTWEAR CO. LTD right?Annette:Yes! Miss journey, Howdoyoudo, Welcome to China.Journey:Thankyou
4、.Annette：let meintroducemy boss,MissBonnie，the general manager ,Miss Kerry, the salesmanager.Bonnie: Miss Journey, nice to meet you. (Kerry is also say that to Journey)Journey :so happy to see all of you here.(互相握手) this is our sales manager Maria and assistant Melissa.Bonnie:nice to meet you.(to Me
5、ria and Melissa,and Meria and Melissa give respond)Annette :our car is over there ,you must be tired.We have book a hotel for you ,this way please.Let me help you.Meria :Thankyouverymuch.3 Opening the statementBonnie: Welcome everyone. it is a pleasure to see you here. Journey : Thank youBonnie : Ca
6、n we get you anything?Maria : No, thank s Bonnie : All right. Then I know your time is valuable. We are hoping that this meeting will not go longer than an hour . shall we start?Journey :ok!Kerry : I will make a note of it. And I have a agenda(give them agenda)to change theorder or add items as you
7、wish.Bonnie : This looks fine. You seem to have covered everything.Part 4 business negotiation Journey ：We are interested in your products in your price list, how about the supply position?Bonnie: for most of the articles in the cataloge we have a good supply.Melissa: here is our inquiry list; you w
8、ill find the required items, specifications and quantities all there.Kerry: thanks, I will look into it and let you have firm order tomorrow.Bonnie: as you know, the fashion footwear market is very competitive. so we all should cherish this opportunity to work together.Maria ：yes, we all know that.
9、So how about your offer?Bonnie: generally, we make an average offer as $30 per shoe if you have a large order.Journey: what？its too high ，I cannot receive it。Kerry:But,Miss Journey，you should have know that the martial cost is increased fast, the offer we gave is reasonable.Maria: we are going to or
10、der 10000pairs.I thingk its a large order.could you give us some cheaper price?Kerry :Annette, Could you give more information about our products to Miss journey?Annette ；its my pleasure。Journey ；（look carefully）ok I got it ,we should discuss some terms with my colligate. Should I have a rest?Bonnie
11、: sure ,its your time. please. (after 3 minutes)Journey: ok, after discussing of it ,wo agree with your offer but in connection with our usual payment terms , please refer to our letter of 12 october.Kerry :no problem,so do we obtain the consensus of opinion?Maria :of course.Annette :well .now ,I co
12、uld just summarize our conclusions so far.youve agreed to purchase 10000 pieces of our new products that as the contract to be delivered by the end of November.SJ01 and SJ02 the size of small is 3000 pieces,SY01 and SY02 the size of middle is 3000pieces and WE01 and WE02 the size of large is 4000 pi
13、eces.Journey :thats right.Melissa :Ok ,from our side .Weve agreed to receive the payment in 2 methods.50%of these products was paid by T/T, and the balance was paid by L/C as our contract.Bonnie :yeah,thats right.Melissa :how about the shipment ？Kerry :yeah ,thats what I want to point.Within 15 days
14、 after receipt of L/C, allowing transshipment and partial shipment. These what we point are the important clause,and the else of the clause we can have a carefully review on the contract.ok?Journey :ok ,so .lets change the contract and analysis the others.（look at the contract a few minutes)Maria ：All right.i think everybody had a clearly answer,we are sure that this is our good beginning of our cooperation.Journey :Its our honor to work together with you .i hope we both got the deal we wanted .Bonnie ；Beyond all doubt,we have a long-term relationship.(sign the contract)
