1、Unit 1 Working Together,Unit Goals,Lead in,Listening & Speaking,Reading & Writing,Language in Use,Unit task,Extended Activities,Fun time,Unit Goals,Learners should be able to understand the talk about workmates talk about co-workers behaviors read about working with different people at work write ab
2、out how to deal with difficult people,Lead in,The following is Tinas memo. Match the pictures with the persons she needs to call.,1. 9:00 a.m. discuss with colleagues about the final plan 2. 11:30 a.m. call the director to report the result 3. 2:10 p.m. contact the designer to get the newest design
3、4. 3:00 p.m. give the computer technician a call about the hardware 5. 4:20 p.m. ask the janitor to clean the meeting room,A,B,C,Lead in,1. 9:00 a.m. discuss with colleagues about the final plan 2. 11:30 a.m. call the director to report the result 3. 2:10 p.m. contact the designer to get the newest
4、design 4. 3:00 p.m. give the computer technician a call about the hardware 5. 4:20 p.m. ask the janitor to clean the meeting room,D,E,Listening & Speaking,Listening,Dialogue,Role Play,Words and Expressions,Listening,Number the pictures according to what you hear.,( ) ( ) ( ) ( ),4,2,3,1,Listening,1.
5、 Mary is smart and enthusiastic. 2. Ive never met anyone as bossy as Linda. 3. Tony is a great co-worker although hes just graduated. 4. Jerry is a terrible gossip.,Dialogue,Talking About Co-workers Zhang Li and Wu Gang work in the same factory and meet at lunch hour.Zhang Li: Do you get along well
6、with your co-workers? Wu Gang: Yes, I get along pretty well with most of them. But Im really fed up with Tony.Zhang Li: Whats wrong? Wu Gang: He always makes careless mistakes, and hes a pain to work with.Zhang Li: You shouldnt be so negative. Everybody has their strengths and weaknesses. Wu Gang: S
7、o how do you develop good relationships with your co-workers?Zhang Li: I think the important thing is to understand your co-workers feelings and needs, and do your part to create a good working environment.,Role Play,Practice the above dialogue with your partner. Use the following information to rep
8、lace the underlined words.,colleagues; Mary; puts off work; to respect,clients; Smith; criticizes; to share,Role Play,A: Do you get along well with your colleagues / clients? B: Yes, I get along pretty well with most of them. But Im really fed up with Mary /Mr. Smith. A: Whats wrong? B: She / He alw
9、ays puts off her work / criticizes others, and she / he is a pain to work with. A: You shouldnt be so negative. Everybody has their strengths and weaknesses. B: So how do you develop good relationships with your colleagues / clients? A: I think the important thing is to respect / share your colleagu
10、es / clients feelings and needs, and do your part to create a good working environment.,Words and Expressions,colleague /5kli:/ n. 同事 director /dI5rektE, daI5rektE/ n. 主任；主管 technician /tek5nIFn/ n. 技术员；技师 hardware /5hB:dweE/ n. 硬件 janitor /5dVAnItE/ n. （大楼的）看门人， 门房 smart /smB:t/ adj. 聪慧的；精明的 enthus
11、iastic /In7Wju:zI5AstIk/ adj. 热心的；热情的,Words and Expressions,bossy /5bsI/ adj. 专横的； 喜欢发号施令的 co-worker /5kEJ5w:kE/ n. 同事；帮手 graduate /5rAdjueIt, -dVueIt/ v. 毕业 gossip /5sIp/ n. 爱讲闲话的人 careless /5keElIs/ adj. 粗心的 pain /peIn/ n. 讨厌的人或物 negative /5neEtIv/ adj. 否定的；负面的,Words and Expressions,strength /stre
12、NW/ n. 长处；优点 weakness /5wi:knIs/ n. 弱点；缺点 relationship /rI5leIFEnFIp/ n. 关系 create /krI5eIt/ v. 创造 environment /In5vaIErEnmEnt/ n. 环境 respect /rIs5pekt/ v. 尊敬；尊重 client /5klaIEnt/ n. 顾客；客户,Words and Expressions,criticize /5krItIsaIz/ v. 批评；责备 get along with 与相处；进展 be fed up with 饱受；厌烦 work with 与共事；
13、与合作 strengths and weaknesses 优缺点 do ones part 尽自己的职责,Reading & Writing,Reading 1,Reading 2,Writing,Reading 1,Warm up,Text A,Words and Expressions,Read and fill,Read and think,Warm up,Tomorrow is Marys first day on a new job. she is a little worried. Give her some tips about what she should pay atten
14、tion to by filling the following words into the form.,Marys first day,Warm up,clothes,knowledge,working environment,pay,training,relationship,Warm up,Marys first day,clothes,working environment,relationship,Text A,The First Day on a New JobThe first day on a new job can be more upsetting than the pr
15、ocess of getting hired. In order to win friends and stay on a positive career track, keep the tips for the first day in mind:1. Dress simply so as not to draw too much attention.2. Go with the flow. Listen and then listen more to learn the ropes.3. Ask intelligent questions about the work. People li
16、ke to be helpful.4. In conversations, use peoples names as often as possible. This will help you remember them more quickly.,Text A,5. Watch and observe. Youll quickly discover the nature of the employees relationships. 6. Every company has its own style and pace for doing work. Pace your work to th
17、at of your fellow employees. Note that any of this advice has almost nothing to do with the job itself or the skills, training and experience you bring to it. Thats usually the easy part of any new job.,Words and Expressions,knowledge /5nlIdV/ n. 知识；学问 training /5treInIN/ n. 训练；培训 upsetting /Qp5setI
18、N/ adj. 令人心烦意乱的， 令人苦恼的 process /prE5ses/ n. 过程；程序 hire /5haIE/ v. 雇用 positive /5pzEtIv/ adj. 积极的；正面的 career /kE5rIE/ n. 职业 track /trAk/ n. 轨迹；途径,Words and Expressions,flow /flEJ/ n. 潮流；趋向 rope /rEJp/ n. （the s）技巧；诀窍 intelligent /In5telIdVEnt/ adj. 聪明的；有才智的 observe /Eb5z:v/ v. 观察 discover /dIs5kQvE/
19、v. 发现；发觉 nature /5neItFE/ n. 性质；本质 employee /7emplCI5i:/ n. 职工；雇员 style /staIl/ n. 风格,Words and Expressions,pace /peIs/ n. 节奏；步伐 fellow /5felEJ/ n. 同事；伙伴 note /nEJt/ v. 注意；留意 keep in mind 记得；牢记 go with the flow 顺应潮流；随从大家的意见 learn the ropes 熟悉某一行业；摸到门道 as often as possible 尽可能经常地 have nothing to do w
20、ith 与毫不相干；与无关,Read and fill,After reading Text A, fill in the missing information.,isten (more),sk intelligent questions,se peoples names,the nature of the employees relationships,your fellow employees / colleagues,Read and think,Read Text A again and think out the answers to the following questions
21、.,1. According to the author, what is the easy part of any new job?_ 2. People usually say you should come to your new job with your eyes and your ears instead of your mouth. Do you think this is true? Or should it change with time?,The skills, training and experience you bring to the new job.,Readi
22、ng 2,Warm up,Text B,Words and Expressions,Read and sum up,Read and tick,Warm up,Who do you think is difficult to get along with at work? Tick your choices.,A bossy one,A critical one,A gossip,Warm up,A dependent one,A shy one,Text B,How to Deal with Difficult Co-workers? A working environment tends
23、to be a melting pot of people with different cultures, backgrounds and values. What may bother you could be considered humorous to someone else.,Difficult people do exist at work. They come in every kind and in every workplace. How difficult a person is for you to deal with depends on your self- res
24、pect, your self-confidence and your professional courage. Dealing with difficult people is easier when the person is just generally unpleasant or when the behavior affects more than one person.,If the offenses are small, perhaps a lunch chat is enough. It is possible that the two of you started off
25、on the wrong foot. Sometimes it is helpful to try to put yourself in their shoes and understand the feeling and the situation they are in.,Words and Expressions,critical /5krItIkEl/ adj. 批评的；爱挑剔的 dependent /dI5pendEnt/ adj. 依靠的；依赖的 tend /tend/ v. 趋向；往往是 melt /melt/ v. 融化；熔化 pot /pt/ n. 罐；壶；锅 backgro
26、und /5bAkraJnd/ n. 背景 bother /5bTE/ v. 烦扰；打扰,Words and Expressions,humorous /5hju:mErEs/ adj. 幽默的；滑稽的 exist /I5zIst/ v. 存在 self-respect /5selfrIs5pekt/ n. 自尊 self-confidence /9self5knfIdns/ n. 自信 professional /prE5feFEnl/ adj. 专业的；职业的 courage /5kQrIdV/ n. 勇气 generally /5dVenErElI/ adv. 一般；通常,Words a
27、nd Expressions,unpleasant /Qn5pleznt/ adj. 使人不愉快的；讨厌的 behavior /bI5heIvjE/ n. 举止；行为 affect /E5fekt/ v. 影响 offense /E5fens/ n. 冒犯；侵犯 chat /tFAt/ n. 聊天 situation /7sItju5eIFEn/ n. 情形；状况,Words and Expressions,deal with 处理；应付 melting pot 大熔炉 at work 在工作中；在上班 depend on 依靠；依赖 start off on the wrong foot 一
28、开始已出错 put yourself in ones shoes 站在某人的角度去想,Read and tick,Read Text B and tick the right sentences., 1. Different kinds of people may work together. 2. Self-confidence is important in dealing with difficult people. 3. It is usually difficult to manage if the person bothers more than one person. 4. Yo
29、u are advised to stay away from difficult people at work. 5. To think for others and communicate more may be a good solution.,Read and sum up,Read Text B again and sum up the main idea by filling in the blanks.,a. situation b. chat c. affect d. cultures e. tends to,A workplace is like a melting pot
30、where people with different _, backgrounds and values work together. Sometimes it _ be difficult to get along with some of them. So what should you do? First you have to judge the _: do their behaviors also _ other people? Second, you can decide on the solution. Maybe a good _ over lunch is a way ou
31、t. Or you can try to understand their feelings and be considerate.,d,e,a,c,b,Writing,Look and match,Read and write,Problem Solving,Look and match,From the word bank, choose the right words to complete the following phrases so they can match the pictures.,a. examine b. limit c. chat d. report,a,c,d,d
32、,1. _ contact and personal conversations,3. _ to the human resources（人力资源） manager,4. have a private _,2. _ yourself,b,a,d,c,Read and write,Read Text B again and write a passage about how to deal with difficult people at work. Use the expressions above to complete the passage.,Difficult people and s
33、ituations exist in every workplace. Some talk constantly and never listen. Others must always have the last word. Some co-workers fail to keep promises. Others criticize everything. So learning to manage difficult co-workers is important. Here are some tips. First you should start out by _ to make s
34、ure that the person is really the problem and you are not overreacting. Then try to _ with the person to understand each other better. If this doesnt work, you have to _ with him or her and _.,examining yourself,have a private chat,limit contact and personal conversations,report this to,the human re
35、sources manager,Problem Solving,Lucy will come to a new job tomorrow. Her friends have given her a lot of suggestions which make her puzzled. Try to decide for Lucy which are proper and which are not.,Dont ask questions, or they will think you are stupid and not professional.,_,A,Wrong. Ask smart qu
36、estions and make others feel helpful.,Problem Solving,You should listen more and talk less. Try to know the job as soon as possible.,_,Right.,B,Problem Solving,Put on your fancy clothes as if you would go to a big party and wear earrings to show you are different from others.,_,Wrong. Dress simply a
37、nd professionally. Dont draw too much attention.,C,Problem Solving,Get your own work done quickly and dont bother to develop relationships with other fellow colleagues.,_,Wrong. Developing good relationships with colleagues is important and necessary.,D,Notes,同事相处之道（tips of working together）： 避免和同事公
38、开对立。 学会忍耐。 保有一颗平常心。 经常帮助别人，但是不能让被帮的人觉得理所应当。 在一个同事面前不要说其他同事的坏话，要坚持在背后说别人好话。 新到一个工作岗位，不要急于融入某个圈子。一段时间之后，属于你的那个圈子会自动接纳你。,Language in Use,Part I,Part II,Part III,Part IV,Part V,Part I,Match Column A with Column B to form the phrases we have learned in this unit.,1. be fed up with 2. get along with 3. ma
39、ke 4. ask 5. depend on 6. develop 7. pace your work 8. create,A,B,a. friendly colleagues b. a good working environment c. intelligent questions d. to the rest of the team e. the boring work f. self-confidence g. careless mistakes h. good relationships,Part I,Then complete the following statements wi
40、th these phrases. Each can be used only once.,1. We believe success _ and hard work. 2. She is so smart that she always _ and comes up with good ideas. 3. Stop _, will you? 4. He will give up the job because he _. 5. Could you give me some tips on how to _ with the workmates? 6. Everyone does his pa
41、rt to _. 7. Although he is new here, he _. 8. Try to _ so we can finish the task ahead of time.,depends on self-confidence,asks intelligent questions,making careless mistakes,is fed up with the boring work,develop good relationships,create a good working environment,gets along with friendly colleagu
42、es,pace your work to the rest of the team,Part II,Listen and pick out the persons the speaker is talking about.,Marie,Joe,Allan,Cheryl,A,D,C,B,A,B,C,D,Part II,Today Id like to introduce my team members to you. Marie is a smart woman. She works hard and never minds working overtime. Allan always want
43、s to be the best, so he is impatient and critical sometimes while Joe is the opposite. He is fresh from college and wears a big smile every day. Cheryl is always silent and keeps her thoughts to herself.,Part III,Speak out. In pairs, practice the dialogue by using the information below.,A: I heard M
44、ary is working with you. B: Yeah, shes the designer now. A: What do you think of her? B: Well, she is very smart and enthusiastic. A: I couldnt agree with you more.,Tom; a manager; responsible,Jack; a technician; smart,Jerry; an engineer; enthusiastic,Part IV,Read the statements below and try to mat
45、ch them with the pictures.,a,1. He looked into his wheelbarrow (手推车) to make sure nothing was hidden in it.,2. He did this every day for a month, but found nothing.,3. Then he searched Jacks pockets and his hat.,4. The foreman (工头) was informed that one worker,Jack, was a thief.,5. Whenever Jack came toward him, pushing his wheelbarrow, he searched him.,b,c,d,e,Part IV,Read the statements below and try to match them with the pictures.,a,
