1、,fOCUS,人力资源管理的十四个议题,组织行为/与动机有关的议题 OB/Motivation-related issues:,工作设计Job design, 工作安排Work schedules, 满意度Satisfaction, 动机Motivation, 目标Goals, 人格Personality, 价值观Values, 伦理Ethics, 应激Stress, 工作疲劳Burnout,雇员和劳动关系 Employee & labor relations:,工会Unions, 集体谈判Bargaining不满申诉Grievances, 惩戒纪律Discipline问题员工 Problem
2、 employees反生产行为Counterproductive behaviors公正Justice, 公平Fairness知觉的权利Perceived rights, 授权Empowerment投入,Employee involvement参与分享 Participation冲突Conflict, 谈判 Negotiation信任Trust, 沟通Communication,员工配置 Staffing issues:,工作分析Job analysis, 工作描述Job descriptions, 工作分类Job classification,招聘Recruitment, 工作选择Job c
3、hoice, 工作寻找Job search, 甄别Selection, 能力与能力测试Abilities and ability testing, 面谈interviews, 提升Promotion, 换岗Transfer, 临时雇用（临时工、试用期、劳动派遣与工作外包）Contingent employees (Temps, Probationary, Outsourcing),与工作绩效评估有关的观点 Job performance issues:,绩效管理与促进（Performance management/improvement）绩效反馈（Feedback）绩效考评与等级Perform
4、ance appraisal/ratings360度评价系统360-degree systems绩效测量与评价Performance measurement/evaluation (other than ratings),薪酬/报酬Compensation/Rewards:,工资Salaries,固定工资 Fixed pay,激励和变动报酬 Incentives, Variable pay,非财务报酬 Non-financial rewards （认可Recognition,职务头 job titles),员工福利（Employee benefits）, 额外津贴（Perks）,人力资源开发
5、（HR development:）,新员工导向Newcomer orientation,社会化 Socialization, 培训Training,学习 Learning,领导 Leadership, 领导/管理开发Leadership/Mgt development,职业生涯 Careers,指导 Mentoring, 心理与生理的良好状态Wellness, 雇员支持程序Employee assistance programs, 知觉的组织支持Perceived organization support,组织退出 Organization exit:,裁员Downsizing, 临时解雇La
6、yoffs, 终止合同Termination, 员工流动Turnover, 流动意图Turnover intentions,退休 Retirement,法律和职业安全观点Legal & safety environment issues:,公平就业EEO/Affirmative action,劳动法及解释 Courts/Regulation, 职业安全与健康Safety and health,战略性人力资源管理 Strategic HRM:,战略性人力资源管理Strategic HR,人力资源计划 HR planning,组织学习 Organizational learning,创造性 Cre
7、ativity,高绩效组织 High-performing organizations,组织绩效 Organization performance, 组织有效性Organizational effectiveness,组织文化 Organizational culture,组织变化与发展 Organization change/development,伦理环境/文化 Ethical climate/culture,10. 人力资源管理部门HR department:,人力资源管理部门与未来角色Changing or future role of HRM, 人力资源管理部门的创新HR depar
8、tment innovations,人力资源管理部门的效率 HR effectiveness,人力资源管理部门的教育 HR education,人力资源管理部门的认证 Certification,咨询 HR consulting,人力资源管理功能的外包 Outsourced/Outsourcing HR function,11. 技术观点Technology issues:,远程工作Tele-work, 虚拟技术Virtual, 人力资源信息系统HRIS,监视 Monitoring,12. 国际全球HR观点International/Global HR issues13. 多元化工作/在家工作Diversity/WorkFamily issues14.团队与小组 Teams/Work groups,
