3 9 . 20 . 23 . 26 . 32 . 38 . 42 10% e-learning 70% 20% wants needs 2 5 10 2 1 1 100 1 3 5 41 1991 10 2001 8 8 500 GE 4 4 4 10 BP 400 4000 30% 1200 1200 1000 1500 BP 30 1500 1500 500 60 30 60 30 60 1500 1200 1500 1200 180 180 1200 GE PASS 100 200 7 8 1500 110 110 110 11 1500 110 30% 1/3 30 60 60 35 30 20 GE GE GE 20 E 110 70 91 18 18 18 1300 1300 200 1300 2001 BP 10 BP name ID A688
