1、Design Sprint MethodsPlaybook for start ups and designersWelcome!Design matters. Speed matters. What if we could have both? In this handbook, we have collected industry best practices that allow teams to run design sprints: rapid prototyping and testing sessions. The best practices will be familiar
2、to UX experts from fields such as Agile, Design Thinking and Gamestorming. At the same time, we hope the practices are easy to adapt to teams who are just beginning their design practice. We hope you enjoy this book, and that it inspires you to create fun and productive sprints for your team.Nadya D
3、irekova the Sprint Master ensures the team makes decisions quickly and gets to meet their goal on time.Before the sprint During the sprint After the sprintPrep the spaceFacilitateAppoint leadersCourse correctResolve conflictsDaily check insDaily email summary CelebrateAfter the sprint Sprints typica
4、lly end with much excitement and joy: the team has created the impossible in 2-5 days. A good Sprint Master keeps that great energy going by creating a follow up plan, sharing the results and surveying participants to learn how to keep making sprints better in the future. Before the sprint During th
5、e sprint After the sprintCreate a path to launchDocument Summary emailSurvey to sprintersNext sprint planningBefore the sprintSprint Challenge StatementBefore the sprint starts, the Sprint Master has to select the key challenge for the team. This will drive all the work and testing. A good challenge
6、 statement is:Example / Chrome Kids ChallengeDesign an intuitive tablet reading experience app for children age 4-7, focused on Q414 launch.DeliverablesPolished mocks and a clickable prototype for testingRelevantTied to the team goalsConciseInspiringFocused on a target audience or target segment123S
7、elect and invite the sprint teamThe sprint team should include designers, engineers, product managers and experts.The ideal team size is 5-8 people. Larger teams should be split into smaller teams working on the same challenge or separate challenges depending on your desired deliverables.Designer De
8、signer EngineerSprint MasterPrototyper ResearcherLead a design audit on the current productA design audit allows Sprint Masters to learn about the product and validate that they have chosen the right challenge to focus on. This step is especially helpful for existing projects, or if you are joining
9、any team where prior work has been done. 12345Interviewing key stakeholders,people leading the projectReviewing all existing documentsReviewing all relevant user researchReviewing the current designs Identifying or reviewing core use casesAn effective design audit will includePrepare the sprint deck
10、The sprint deck is used to facilitate the sprint. It includes a schedule and the set of methods that are part of the sprint. You can select the right methods by reviewing this handbook, or use your own methods.An example of a sprint deckfor Material DesignPrepare the suppliesSprints require a set of
11、 simple but useful supplies: sharpies, paper, tape, sticky notes, voting dots, a timer, and a chime bell or kitchen timer.Snacks and coffee are useful, but not required :)How to build your own sprint processSprint MethodsThe 6 sprint stagesThe 6 sprint stagesEach sprint goes through the 6 stages of
12、design thinking. The idea of Design Thinking was created at IDEO and expanded through the Design School at Stanford. Its incredibly useful for solving problems. Understanding the 6 stages helps Sprint Masters build a great sprint.Understand: What are the user needs, business need and technology capa
13、cities? DefineWhat is the key strategy and focus?DivergeHow might we explore as many ideas as possible? DecideSelect the best ideas so far.PrototypeCreate an artifact that allows to test the ideas with users. ValidateTest the ideas with users, business stakeholders and technical experts.123456The me
14、thods for each stageEach of the stages can include design best practices, known as methods, such as “user interviews” or “competitive reviews.” There are more than 40 possible methods, and you never need to use all of them. Select the right methods for your sprint, or add and invent your own best pr
15、actices.Understand Methods Lightning talks on business goalsLightning talks on technology capacities today and over timeUser interviewsVisiting users in the field where the product is usedStakeholder mapCompetitive overview+ moreUnderstand Methods360 lightning talks on business goals, technology and
16、 user researchUser interviewsVisiting users in the field where the product is usedStakeholder mapCompetitive overviewSummarize the learnings360 degreelightning talksLightning talks allow the sprint team to understand the problem from many different points of view. The talks should include Business g
17、oals and successmetrics / 5 minTechnical capacitiesand challenges / 5 minRelevant user research / 5 min123Competitive overviewWhat other products and services can inspire the team work? A brief review of 3-10 similar projects can be a great way to kick start the sprint.For example, if a team is work
18、ing on a online store experience, they might want to visit the sites, such as Google Play and list what they like and dislike.User interviewsUsers are the ultimate judges of whether a product is good or not. This is why its a great idea to start a sprint by finding and interviewing users.The user in
19、terviews should include questions about how users use a particular product, and what they like and dislike about it. When designing a new product, the interviews can focus on what alternative ways users employ to solve their problem. Field visitsIn some cases, interviews by themselves are less usefu
20、l than visiting users in the context where they use the product. For example, if making a product for technical support teams, its useful to visit the offices where they work and the space where they meet clients.Field visits include all the best practices of a user interview, but additionally allow
21、 the team to understand the context. Stakeholder mapProducts and services often have multiple types of people they are designed for. The stakeholder map lists all the possible people concerned in a situation.List all possible stakeholders in a project / 10 minGroup the stakeholders in meaningful sec
22、tions / 2 minDecide what stakeholders you will design for during the sprint, and in what order. Plan need finding activities and consider creating a team to work on each group. 123430 minute how-toSupport groupsOnlineIn personFamily for others, its more important that they are comprehensive and powe
23、rful. List all the possible design principles your team cares about individually, and select the best ideas as a team. At the end of the sprint, you can ask users to describe the prototype in 3 words, and compare that list to your original intention. Fun to useHelpfulEasy to learnThe first tweetImagine its time to launch your product. What is the first announcing tweet you will send out? Writing that can help the team focus their strategy in 140 characters or less.Launching tweet for a cooking app:“Love cooking? Download MasterChef, a cooking app with over 1million recipes!”
