1、Greg ChenDirector of Business DevelopmentChina, Hong Kong, Japan, Korea, Philippines, TaiwanTier Certification and OperationalSustainability for Data Center数据中心认证及永续运维2 2014 Uptime Institute, LLC全球数据中心权威20 多年来，Uptime Institute 提供独立的、技术中立的资深专业知识、咨询、和认证Uptime Institute 的目标是全面性、创新性、高效能性的，其持续性的解决方案横跨全部资
2、产设施和向最终使用者提供专业知识的信息服务。3 2014 Uptime Institute, LLC无偏见& 厂商中立Uptime Institute 不设计、建造、测试，或营运数据中心或提供任何Facility 或IT 设备。最为大众认知的是其领先的思想和数据中心标准：Tier Standard: TopologyTier Standard: Operational Sustainability在全球50+ 个国家，有340+ 个Tier认证10 2014 Uptime Institute, LLC全球的Tier CertificationsTier II 18Tier III 192 Ti
3、er IV 45 Tier II 4Tier III 65 Tier IV 12 Tier III Gold 4Tier IV Gold 2 进行中的Certifications : 15511 2014 Uptime Institute, LLC背景数据中心的业务目标或其任务需要，是真正主导数据中心的功能和容量实际的配置和其如何管理的措施，是衡量基础设施符合效率目标的评量数据中心的成功与否取决于： Tier Standard: Topology Tier Standard: Operational Sustainability12 2014 Uptime Institute, LLCTier
4、 分级 Tier I Basic Capacity 基本能力 Tier II Redundant Components 冗余组件 Tier III Concurrently Maintainable 同时可维护 Applies to Each and Every component and path适用于每个和所有组件和路径 Tier IV Fault Tolerant 故障容错 Considers a single event, but consequential impact考虑单一事件，但及其间接地影响13 2014 Uptime Institute, LLC关键设计Topology原则
5、开始和结束在IT 关键环境基础(Begin and end at the IT Critical Environment)建筑于前一层的Tier(Build upon the previous Tier)提供设施操作和维修的机会(Provide facility operation and maintenanceopportunities)只考虑已建置的环境(Considers only the built environment)14 2014 Uptime Institute, LLC范例(Computer Room Cooling) :15 2014 Uptime Institute,
6、LLC范例(UPS & Critical Distribution) :16 2014 Uptime Institute, LLCTier 准则摘要 Tier I: Basic Capacity 基本能力 Computer room, UPS, engine generator, computer cooling Single distribution path and N capacity Susceptible to all maintenance- and fault-related shutdowns Tier II: Redundant Capacity 冗余组件 Single di
7、stribution path and N + R components Shutdown MAY be required for maintenance on redundant components Susceptible to shutdowns for maintenance on distribution paths Susceptible to fault17 2014 Uptime Institute, LLCTier 准则摘要 Tier III: Concurrently Maintainable 同时可维护 Maintenance or replacement of each
8、 and everydistribution and capacity component No shutdown for planned equipment work or replacement Susceptible to fault Tier IV: Fault Tolerant 故障容错 Multiple, active, Compartmentalized capacity components and distribution paths autonomously N after any failure No shutdown for planned equipment work
9、 or replacement No shutdown for single fault18 2014 Uptime Institute, LLC实现业务目标的关键 Tier 就相当数据中心的物理基础设施： Power, cooling, automation, ancillary systems, etc.营运的可持续性，就相当于这一基础设施的管理： People, infrastructure systems building shell, property两者都需要达到长期的性能目标21 2014 Uptime Institute, LLCOperational Sustainabili
10、ty 的原则 Pro-active 积极主动： Focused on anticipating the needs of the data center rather than reacting to them Dedicated to continuous improvement Practiced 精通熟练： Disciplined approach to data center management Exhaustive and exercised processes/procedures Informed 消息灵通： Free flow of information, includin
11、g site “wisdom” & “tribal knowledge” Decisions are always made from a position of knowledge22 2014 Uptime Institute, LLCSometimes Good is Cheap23 2014 Uptime Institute, LLCSometimes Cheap is Good24 2014 Uptime Institute, LLCOperational Sustainability 为何重要？是达成业务目标或必需任务的主要关键 Design Topology is infrast
12、ructure Operational Sustainability is achieving the full performance benefit提供数据中心投资一个有效的评量25 2014 Uptime Institute, LLCOperational Sustainability 的要素1. Management & Operations 管理& 操作 70% of outages are attributable to human error Highest weighting2. Building Characteristics 建筑物特性 Building features,
13、 design attributes, and operating conditions impact availability objectives3. Site Location 场地位置 The highest level of functionality can be easily defeated by natural or man-made disasters Defines site risks and mitigation26 2014 Uptime Institute, LLCTier CertificationsWorldwide342 Total Certificatio
14、ns27 2014 Uptime Institute, LLCTier Certification Step 1: Tier Gap Analysis Identify any major Tier issues Step 2: Tier Certification of Design Documents In-depth review of design to ensure full compliance Step 3: Tier Certification of Constructed Facility On-site verification of installed infrastru
15、cture Step 4: Tier Certification of Operational Sustainability On-site verification of ongoing operationsUptime Institute also offers preliminary and progress reviews of designs and operations28 2014 Uptime Institute, LLCTier Certification有如项目保险 免除藏于基础设施系统之弱点的损害专注的项目团队以确保功能能力和可操作能力 Findings actionab
16、le by design and construction team as solution develops from concept design implementation transition-to-operations这些可要求的发现有如发展设计和施工团队的解决方案从概念 设计 实施 过渡-到-操作由公正的第三方确认褒奖29 2014 Uptime Institute, LLCTier Certification 的好处确保在数据中心设施所做的投资 Protects against loss of weakness in infrastructure Ensures consist
17、ent solution企业对组织的认可褒奖 Demonstrate to upper management that performance capability is there托管服务业者行业成就奖励 Competitive differentiation Reduces or eliminates need for due diligence30 2014 Uptime Institute, LLCTier Certification 的好处不同于自我认证 Letters, foil, plaque, and Web site listing Uptime Institute 是全世界
18、唯一Tier认证个体避免对己身工作服务提供者进行妥协性评分 Tier Certifications 在50+ 国家31 2014 Uptime Institute, LLCManagement and Operation32 2014 Uptime Institute, LLCManagement and Operations 管理和操作大约70%的数据中心停机报告是直接归因于操作员错误对一些现有的设施，Tier 认证并不是最佳的可利用资源，归因于设施老旧或先前组织的业务决定现有的数据中心，为他们争取持续正常运行，确认其实际操作奖励达成高水平的M&O别立于基础设施架构之外是源自于Tier St
19、andard Operational Sustainability的管理和持续营运元素33 2014 Uptime Institute, LLC您是否对于您的数据中心团队能力足以管理一个高技术水平及高效率的7x24x365营运不中断之数据中心具备信心?您可以轻易更换团队中的任一成员且对维运不造成影响吗?当您从旧数据中心转换到新一代高效能且更重要之数据中心时，过去的运维经验是否可以成功移转?您的数据中心是否遵从公司的全球运营标准?如果您将部分运维以及维护保养等业务外包，您如何确保其运维质量?您是否清楚数据中心的产品生命周期?您是否具备足够信息订立每年的运维成本?试着问问自己3335 2014 U
20、ptime Institute, LLC Uptime Institute 根据数十年来在运维的知识以及经验订立了Operational Sustainability的标准，并提供以下的认证服务及相关客制化服务。 Operational Sustainability Certifications: Tier + Gold, Silver, or Bronze Management & Operations (M&O) Stamps of ApprovalSee http:/ for Tier Standard: Operational Sustainability行业优化实践审查Best Practices Reviews3536 2014 Uptime Institute Professional Services, LLCQuestions and DiscussionGreg ChenDirector of Business Development, North ASIAUnbiased and vendor neutral thought leadership, research, and publicationshttp:/
