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口语课2.ppt

1、人资部门常用语HR rep to new employee,1、让我们从介绍公司组织图开始.,Let me start by showing you our organizational chart.,Our benefits include medical, dental. And retirement.,2、请记住你的员工编号 .,Please memorize your employee number.,3、我们的福利金包括医疗补助,牙医保险和退休金.,4、新员工有五天年假.,As a new employee, you get five days of annual vacation.

2、,5、如果你要请假就必须填写请假单.,You have to fill out a request form if you want a day off.,6、工作时间从早上八点半到下午五点,Working hours are from eight-thirty to five.,Call me anytime you have a problem.,7、我们走一圈认识一下办公室吧,Lets go for a tour of the office.,8、有问题随时打电话给我,9、这是我们的公布栏,Here is our bulletin board.,人资部门常用语HR rep to new

3、employee,1、协理是哪位?,Who are the directors?,What if I forget to clock in?,2、如果我生病了该做什么?,What do I do if I get sick?,3、如果我忘记刷卡怎么办 ?,4、我要如何登入这套系统 ?,How do I log on to the system?,5、我有密码吗?,Do I have a password?,新进员工常问句New employee to HR rep,6、什么时候考核绩效?,When do performance reviews happen?,Who do I report t

4、o?,7、我的训练课程何时开始?,When is my training session?,8、我的直属主管是谁 ?,9、我要在哪里申请文具?,Where can I get office supplies?,10、如果要加班,公司都怎么处理?,What happens if I have to work overtime?,新进员工常问句New employee to HR rep,第一幕 1、公司内部组织介绍 2、公司内部结构,Larry: here is our organization chart. It shows how the departments are structured

5、. We recently divided the company into three major divisions. Operations, marketing and sales, and finance and administration. Patricia: customer Service is a part of Marketing and Sale? Larry: yes. The Marketing and Sales division has a number of departments: Customer Service, Advertising, Communic

6、ations, and, of course, Sales and Marketing. P: and Operations? Larry: Operations is made up of Manufacturing, Materials, Shipping and Distribution, MIS, R & D,P: and department managers report to the directors, who report to the CEO? Larry: right. Now, keep in mind that the directors often compete

7、with each other to be in good standing with the CEO. P: I guess it would be helpful to make your division look as good as possible in the eyes of the CEO. Larry: Hmm, now youre getting it. Oh, here comes the CEO. P: (talking loudly, so that the CEO can hear) I agree, usually its the CEO who keeps a

8、company going in the right direction! Larry: right,right! Without the CEO, wed all be uselessok, hes gone. You are going to fit in just fine, Wallis.,Notes: In good standing状况良好 Roger is in good standing with his creditors, so it was easy for him to get a car loan. 罗杰的信用状况良好,所以很容易就可以贷到汽车货款In the eye

9、s of在眼中 The baby is perfect in the eyes of her parents. 这个婴孩在父母眼中是很完美的,第二幕 公司政策 company policies,Larry: our benefits include medical, dental, and retirement. P: how does the retirement plan work? Larry: employees contribute a portion of their salaries into a retirement account, and the company match

10、es their contribution. P: I see. Larry: now, as a new employee at your level, you get five days of annual vacation, along with eight sick days and four personal days. P: low long do I have to work here before I can start accruing additional vacation days?,Larry: after two years, you get two weeks, a

11、nd after five, it goes to three weeks. P: thats generous. Larry: now, Ive to go over the employee guidelines with you before you can go home tonight. There are many policies to memorize. P: look at all of those categories! This will take for ever! Larry: we need rules to make the company efficient.

12、First, punch in and out on time. Second (an hour later) Larry: next, to request vacation time (two hours later) Larry: next, to apply for office supplies P: (thinking) help! By the time were done, Ill be able to retire!,第三幕department working together跨部门合作,Ron: we want to talk about how the divisions

13、 function, Patricia. Lets start with Karen Tailor, our Director of Marketing and Sales. Karen: I believe that Marketing and Sales should act as a cohesive division. P: that makes sense. Karen: after all, if my division didnt determine customers needs, increase brand awareness, sell products, and kee

14、p customers happy, then where would Liverville International be?,M: of course, Finance and Administration has an even more important role with departments ranging from accounting to HR. if it wasnt for us, our company couldnt properly manage money or provide proper staffing. Karen: but my division b

15、rings in the money. M: without us, youd be nowhere. Karen: on yeah? Who earned record sales numbers for three consecutive quarters?! Ron: lets not argue! You both know that without products to sell, you both would be flipping burgers at a fast-food joint! P: ( writing in notebook) lesson one: “dont

16、make the directors angry.”,Notes: Be nowhere变成默默无闻的、无名的 Mitch would be nowhere without the help of his staff. 若是没有同事的帮助,米奇现在还是默默无闻 Be nobody表示成为一个微不足道的小人物 , be nowhere形容在公司没有或丧失地位之后的窘况Flip burgers at a fast-food joint微不足道的工作 Joe: did you have any part-time job in high school? Lou: yes, I had a few m

17、enial jobs like flipping burgers at a fast-food joint. 有,我有做过一些杂工,像是在速食店煎汉堡之类的,第四幕 公司营运 company operations,M: Finance and Administration includes various departments such as Accounting, Tax, Payroll, Investor Relations, Human Rosources P: where are most of our products manufactured? Ron: we have fac

18、ilities in the United States, Mexico, and Malaysia. Check out our companys intranet. Youll find information about our companys operations, among other things. P: as a customer service manager, Id like to think we sell quality products.,Ron: ever since we worked with the MIS department to develop an

19、online quality-control program, weve seen defect rates plummet and reliability rates soar. Karen: I need to fill you in on what role you will play as the Customer Service manager. P: Im all ears. Karen: Customer Service is responsible for professionally handling all customer requests. To do that you

20、ll need to learn how to use our internal systems, all of which are on our network. P: Im a quick learner. Will I receive any training?,M: MIS worked with Finance and Human Resources to put every procedure, from customer orders to payroll on our intranet. We have training classes every Tuesday aftern

21、oon. P: Wow! Everythings online, huh? MIS must be an important department. Ron: Yes, MIS is increasing the productivity of our company with the use of the lasted ERP systems. Karen: Hey, come to think of it, MIS has their hands in just about every aspect of Liveville International. M: interesting. I never thought about it that way. Ron: Pretty soon theyll be running the whole show! P: (writing in notebook) Lesson two:” Enroll in an MIS training course, fast!”,Notes:Payroll: 薪资账册Plummet: 快速下跌,感谢聆听!,

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