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自助设备使用说明(中英双文).doc

1、自助取款机使用说明The operating instructions of ATM (Automatic Teller Machine)1、本机已加入中国银联网络,可提供银行卡查询、取款、转账、缴费、电子现金等服务,具体服务功能以本机屏幕显示为准。2、本机提供湖南省农村信用社(农村商业银行、农村合作银行)社保业务、密码修改等服务。3、本机取款单笔最高金额为 3000元,每卡每日累计取款限额为 20000元;转账业务单笔最高金额 50000元;跨行转账需申请开通。4、如有疑问或故障,请与网点联系或拨打湖南省农村信用社(农村商业银行、农村合作银行)客户服务热线(0731)96518。1. Thi

2、s machine is included in the China UnionPay network and provides service such as inquiry, withdrawal, transfer, payment, e-cash etc, specific service is subject to what displaying on the screen while processing transaction.2. This machine provides service such as social security business, password c

3、hanging etc for Hunan Rural Credit Cooperative (rural commercial bank, rural cooperative bank).3. Withdrawing can be up to 3000RMB in one transaction, the total amount of cash that can be withdrawn per day by one bank card is up to 20000RMB; the total amount of cash for transfer business in one tran

4、saction can be up to 50000RMB; the inter-bank transfer service shall be opened at the bank counter.4. If you have any question or you are encountered mechanical defect, please contact our bank branch or dial customer service hotline of Hunan Rural Credit Cooperative (rural commercial bank, rural coo

5、perative bank) : (0731)96518.存取款一体机使用说明The operating instructions of CRS (Cash Recycling System)1、本机已加入中国银联网络,可提供银行卡查询、取款、转账、缴费、电子现金等服务,具体服务功能以本机屏幕显示为准。2、本机提供湖南省农村信用社(农村商业银行、农村合作银行)社保业务、密码修改等服务。3、本机取款单笔最高金额为 5000元,每卡每日累计取款限额为 20000元;转账业务单笔金额不超过50000元;跨行转账需申请开通。4、本机只受理湖南省农村信用社(农村商业银行、农村合作银行)的银行卡存款业务,

6、一次最多可存 100张人民币。5、如有疑问或故障,请与网点联系或拨打湖南省农村信用社(农村商业银行、农村合作银行)客户服务热线(0731)96518。1. This machine is included in the China UnionPay network and provides service such as inquiry, withdrawal, transfer, payment, e-cash etc, specific service is subject to what displaying on the screen while processing transact

7、ion.2. This machine provides service such as social security business, password changing etc for Hunan Rural Credit Cooperative (rural commercial bank, rural cooperative bank).3. Withdrawing can be up to 3000RMB in one transaction, the total amount of cash that can be withdrawn per day by one bank c

8、ard is up to 20000RMB; the total amount of cash for transfer business in one transaction can be up to 50000RMB; the inter-bank transfer service shall be opened at the bank counter.4. This machine only accepts deposit business of bank card of Hunan Rural Credit Cooperative (rural commercial bank, rur

9、al cooperative bank), the total amount of cash that this machine can accept at most once is 100.5. If you have any question or you are encountered mechanical defect, please contact our bank branch or dial customer service hotline of Hunan Rural Credit Cooperative (rural commercial bank, rural cooper

10、ative bank) : (0731)96518.查询机使用说明(非壁挂式)The operating instructions of query machine 1、本机已加入中国银联网络,可提供银行卡查询、转账、缴费、电子现金等服务,具体服务功能以本机屏幕显示为准。2、本机提供湖南省农村信用社(农村商业银行、农村合作银行)便民卡信贷业务、社保业务、密码修改、账户挂失、个人存折账户查询及补登等服务。3、转账业务单笔金额不超过 50000元;跨行转账需申请开通。4、如有疑问或故障,请与网点联系或拨打湖南省农村信用社(农村商业银行、农村合作银行)客户服务热线(0731)96518。1. Thi

11、s machine is included in the China UnionPay network and provides service such as inquiry, withdrawal, transfer, payment, e-cash etc, specific service is subject to what displaying on the screen while processing transaction.2. This machine provide service such as credit business, social security busi

12、ness, password changing, loss reporting of account, account inquiry of personal bankbook etc for Hunan Rural Credit Cooperative (rural commercial bank, rural cooperative bank).3. The total amount of cash for transfer business in one transaction can be up to 50000RMB; the inter-bank transfer service

13、shall be opened at the bank counter.4. If you have any question or you are encountered mechanical defect, please contact our bank branch or dial customer service hotline of Hunan Rural Credit Cooperative (rural commercial bank, rural cooperative bank) : (0731)96518.查询机使用说明(壁挂式)The operating instruct

14、ions of query machine (wall-mounted style)1、本机已加入中国银联网络,可提供银行卡查询、转账、缴费、电子现金等服务,具体服务功能以本机屏幕显示为准。2、本机提供湖南省农村信用社(农村商业银行、农村合作银行)便民卡信贷业务、社保业务、密码修改、账户挂失、个人存折账户查询等服务。3、转账业务单笔金额不超过 50000元;跨行转账需申请开通。4、如有疑问或故障,请与网点联系或拨打湖南省农村信用社(农村商业银行、农村合作银行)客户服务热线(0731)96518。1. This machine is included in the China UnionPay

15、network and provides service such as inquiry, withdrawal, transfer, payment, e-cash etc, specific service is subject to what displaying on the screen while processing transaction.2. This machine provide service such as credit business, social security business, password changing, loss reporting of a

16、ccount, account inquiry of personal bankbook etc for Hunan Rural Credit Cooperative (rural commercial bank, rural cooperative bank).3. The total amount of cash for transfer business in one transaction can be up to 50000RMB; the inter-bank transfer service shall be opened at the bank counter.4. If yo

17、u have any question or you are encountered mechanical defect, please contact our bank branch or dial customer service hotline of Hunan Rural Credit Cooperative (rural commercial bank, rural cooperative bank) : (0731)96518.发卡机使用说明The operating instructions of card sender1、本机已加入中国银联网络,可提供银行卡查询、转账、缴费、电

18、子现金等服务,具体服务功能以本机屏幕显示为准。2、本机提供湖南省农村信用社(农村商业银行、农村合作银行)便民卡信贷业务、社保业务、密码修改、账户挂失、个人存折账户查询等服务。3、本机提供湖南省农村信用社(农村商业银行、农村合作银行)银行卡发卡服务。4、转账业务单笔金额不超过 50000元;跨行转账需申请开通。5、如有疑问或故障,请与网点联系或拨打湖南省农村信用社(农村商业银行、农村合作银行)客户服务热线(0731)96518。1. This machine is included in the China UnionPay network and provides service such a

19、s inquiry, withdrawal, transfer, payment, e-cash etc, specific service is subject to what displaying on the screen while processing transaction.2. This machine provide service such as credit business, social security business, password changing, loss reporting of account, account inquiry of personal

20、 bankbook etc for Hunan Rural Credit Cooperative (rural commercial bank, rural cooperative bank).3. This machine provides card issuing service of Hunan Rural Credit Cooperative (rural commercial bank, rural cooperative bank).4. The total amount of cash for transfer business in one transaction can be

21、 up to 50000RMB; the inter-bank transfer service shall be opened at the bank counter.5. If you have any question or you are encountered mechanical defect, please contact our bank branch or dial customer service hotline of Hunan Rural Credit Cooperative (rural commercial bank, rural cooperative bank)

22、 : (0731)96518.存折补登机使用说明The operating instructions of automatic passbook entry machine1、本机提供湖南省农村信用社(农村商业银行、农村合作银行)的个人存折补登服务。2、如有疑问或故障,请与网点联系或拨打湖南省农村信用社(农村商业银行、农村合作银行)客户服务热线(0731)96518。1. This machine provides automatic passbook entry service for personal account of Hunan Rural Credit Cooperative (r

23、ural commercial bank, rural cooperative bank).2. If you have any question or you are encountered mechanical defect, please contact our bank branch or dial customer service hotline of Hunan Rural Credit Cooperative (rural commercial bank, rural cooperative bank): (0731)96518.96518电话银行直拨电话Direct dial

24、telephone of 96518 telephone banking service1、本机提起话筒无需按键即可直拨湖南省农村信用社(农村商业银行、农村合作银行)24 小时客服电话(0731)96518。2、96518 提供电话银行服务,包括业务咨询、账户挂失、账户查询、行内转账、缴费等,并可办理福祥信用卡激活、密码修改、自动还款绑定等业务。3、办理福祥借记卡行内转账和非同名信用卡还款业务,日累计交易限额为 50000元(含)。1. Without pressing any keys, as soon as you pick up the microphone, it will direc

25、tly dial 24-hour customer service hotline of Hunan Rural Credit Cooperative (rural commercial bank, rural cooperative bank): (0731)96518.2. 96518 provides telephone banking service, which including service such as business consulting, loss reporting of account, account inquiry, inner-bank transfer,

26、payment etc, and service such as activation ,password changing ,automatic repayment binding etc for Fuxiang credit card.3. For business such as inner-bank transfer and repayment of credit card, the limit for daily transaction is 50000RMB.电话银行温馨提示Tips of telephone banking service欢迎使用湖南省农村信用社(农村商业银行、农

27、村合作银行)电话银行,我行(社)特别提醒您仔细阅读以下安全提示:1、请不要使用生日、身份证号码和简单有规则的数字等作为电话银行密码。2、请妥善保管好自己的账号密码等信息,如不慎泄漏账户密码,请及时修改。3、当您在使用我行电话银行的时候,一旦遇到问题请转人工服务进行咨询。4、请为您的电话银行设置一定的对外转账限额。Welcome to use telephone banking service of Hunan Rural Credit Cooperative (rural commercial bank, rural cooperative bank), we would like to re

28、mind you to read the following safety tips.1. Please do not use your birthday, ID number or any simple regular numbers as your password of telephone banking service.2. Please take good care of information about your account and password, if you accidently leaked your password, please change it as soon as possible.3. When using the telephone banking service, if you met any problem, please switch to artificial service.4. Please set transfer limit for your telephone banking service.

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