1、Six Sigma Valeocon Management Consulting, 2006 2 6 Sigma 6 Sigma 6 Sigma 6 Sigma Valeocon Management Consulting, 2006 3 08:30h 6 Sigma GE Six Sigmq Jack Welch Six Sigma Siemens, TRW, Schneider Electric, Government 10:00h 10:15h 6 Sigma 12:00h 13:00h 6 Sigma DMAIC, DFSS, Lean 6 Sigma 15:00h 15:15h 6
2、Sigma Six Sigma LEAN DFSS Benchmarking 6 Sigma Six Sigma 17:30h 6Si gm a? GE Six Sigmq Jack Welch Valeocon Management Consulting, 2006 5 Dorian Shanin: DOE Design of Experiment - Harvard Business Review 1957 6 Sigma 3.4 Valeocon Management Consulting, 2006 6 1950 2000 GE, ALLIED SIGNAL, FORD, SIEMEN
3、S, ALSTOM, TRW ERICSSON, XEROX, SONY, ZURICH FS, JPMC, CITIBANK. MOTOROLA SHEWART SPC SHANIN DOE DEMING AKAO QFD ISHIKAWA TAGUCHI DOE SHAININ DOE G.BOX DOE RSM 6 SigmaValeocon Management Consulting, 2006 7 6 Sigma GE Work-Out/Town Meetings: Productivity/Best Practices: Process Involvement: Change Ac
4、celeration Process: Quality = Six Sigma: Key Strategic Initiatives: QMI, NPI, OTR, Productivity, Globalization 1990Valeocon Management Consulting, 2006 8 6Sigm a ? g g g Valeocon Management Consulting, 2006 9 6 Sigma Identify the KPI Valeocon Management Consulting, 2006 10 6 Sigma 1. 2. “ ” 3. 4. 5.
5、 1. 2. 3. 4. 5. Customers value consistent, predictable business processes that deliver world-class levels of quality.Valeocon Management Consulting, 2006 11 6 Sigma TQM Six Sigma Six Sigma ROI TQM TQM Valeocon Management Consulting, 2006 12 Motorola 1987-1994 8 200.% 8 14 8 126% 8 400% AlliedSignal
6、 1992-1996 8 14 8 14% 8 520% 8 16% 8 24% General Electric in 1999: 8 7 8 / 20 Valeocon Management Consulting, 2006 13 Polaroid 1995-1998: 8 1 8 20 8 50% Johnson & Johnson in 2001: 8 9 JP Morgan Chase in 2002: 8 4 Valeocon Management Consulting, 2006 14 6 Sigma VOC y = f(x) ”Over-time” Dashboards 93%
7、 = 3 Sigma = 66,000 DPMO = 6 Sigma Valeocon Management Consulting, 2006 16 Design For Six Sigma DMAIC 6 Sigma Valeocon Management Consulting, 2006 17 DMAIC 4. (Ys, Xs) 5. 6. 7. 8. / Xs 9. Xs 10. 11. 12. 1. 2. 3. (CTQs, Ys)Valeocon Management Consulting, 2006 18 QFD 1 VOC CTQs QFD 2 CTQs QFD 3 Fun. Q
8、FD 4 DE CTQs TRIZ Pugh VOCA QFD MGPP, , VOCA , QFD 1 TRIZ, Pugh, AHP BOM, , QFD 2,3 DSM RSM, Taguchi DTUC QFD 4+ FMEA, Beta DMR, DSM IDVO /Valeocon Management Consulting, 2006 19 LOS 12 Line of Sight Definition and Scope Copyright 2004 Valeocon. All rights reserved. Line of Sight Roadmap Line of Sig
9、ht RoadmapValeocon Management Consulting, 2006 20 Dashboard Valeocon Management Consulting, 2006 21 MBB 2 MBB 2-4 / 2-10 3-5 dashboard / 6 Sigma Valeocon Management Consulting, 2006 22 = = ( 6S ig m a ) Sponsor Sponsor Sponsor Sponsor Sponsor BB GB GB MBB / BB GB GB GBValeocon Management Consulting,
10、 2006 23 6 Sigma Dashboards Walk the Talk Be visible Valeocon Management Consulting, 2006 24 6 Sigma Sponsors Sponsors Sponsors Valeocon Management Consulting, 2006 25 1-3 / Excel Valeocon Management Consulting, 2006 26 6 Sigma 25% 25% 25% 25% Valeocon Management Consulting, 2006 27 Valeocon Managem
11、ent Consulting, 2006 28 Valeocon Management Consulting, 2006 29 3-4 Valeocon Management Consulting, 2006 30 50% P-Card Valeocon Management Consulting, 2006 31 4000 6Si gma 190,000 6 Sigma 40% 6Si gma CEO 6 Sigma GEValeocon Management Consulting, 2006 33 6 Sigma TRW 2001 7 CEOs ( ) 6s i g ma business
12、 leader 2 2002 YE: 425 100% 2 BB VP Six Sigma 2 10 2002 (ca. 15,000) 2002 6 30 1 VP Valeocon Management Consulting, 2006 34 TRW Automotive 2001 -2002 297 4-6 149 127 12 9 4100 2 2200 1500 , 200 200 158 23 12 8 MBB 2002 15 Valeocon Management Consulting, 2006 35 = 1% 3 5% 1 Schneider Electric 6 Sigma
13、Valeocon Management Consulting, 2006 36 2001 2002 2003 2004 DMAIC DFSS DG 6 Sigma DMAIC 6 Sigma Annual Event: Annual Event: Six Sigma Days ! Six Sigma Days ! 6S i gmaValeocon Management Consulting, 2006 37 6 Sigma 1300 167 M 84 M 1500 Logistic 15% Manufacturing 49% Purchasing 3% Service 6% Admi n. 1
14、0% Co mme r c i a l 12% Design 5% 2004Valeocon Management Consulting, 2006 38 new 2004 6 Sigma 6 Sigma, new 2004 “ ” Valeocon Management Consulting, 2006 39 1. 2. 3. 4. 5. 6. 50% 20% 50%. 96% & Six SigmaValeocon Management Consulting, 2006 40 ” & Six SigmaValeocon Management Consulting, 2006 41 6Si
15、g ma 6 Sigma MBB BB GB BB 200 1 BB 2000 1 MBB 6 Sigma Valeocon Management Consulting, 2006 42 Valeocon Management Consulting, 2006 43 A 3 metre long Ishikawa ! Valeocon Management Consulting, 2006 44 Dashboards: 6Si g ma DMAIC DFSS Lean Valeocon Management Consulting, 2006 46 LINE OF SIGHT Valeocon
16、Management Consulting, 2006 47 LINE OF SIGHT Strategy Deployment Roadmap Strategic Project Selection Strategic Project Selection Business and Process Dashboards Business and Process Dashboards 6Si gm a Valeocon Management Consulting, 2006 49 We would rather be somewhere else AValeocon Management Con
17、sulting, 2006 50 GT AValeocon Management Consulting, 2006 51 A TENDERS & PROJECTS Six Sigma ABC ABC Valeocon Management Consulting, 2006 52 QF 6 Sigma Six Sigma T & P AValeocon Management Consulting, 2006 53 QF 6 Sigma QF 6 Sigma top and bottom-line find more, win more, keep more AValeocon Management Consulting, 2006 54 EVA (NCC) 6 EVA (NCC) 6 1 3 4 5 6 2 Quality Quality Asset management Increased sales Innovation Benchmarking Business driver scorecards Management and cooperation Reduced
