1、一、常用词汇1、Credit Card 用信用卡2、in cash 用现金3、exit 安全出口4、enter 入口5、Service Center 服务中心6、Promotion 特价，促销价7、Information 问询处8、Current price 现价9、Original price 原价10、any dramges or losses must be paid for 损坏需赔11、offering 请求12、ansewer 回答二、常用句式（一）、问候1、Good morning (afternoon,evening),sir(madam) !先生(女士) ，早晨（下午，晚上）
2、好。2、You are welcome.欢迎光临。3、Welcome to come here again !欢迎你再来！4、Have a good day .祝你愉快。5、Come back and see us.欢迎您有空再来。6、Thank you sir,please come back ,I hope you enjoy your stay.谢谢您，请再度光临，希望您对我们的服务满意。（二）、工作1、你好， 有会员卡吗？ Hi do you have membership card? 2、需要袋子吗？（塑料） Do you need a bag? 3、一共是99.8（102.9、15
3、0.1） The total is ninety nine dollars and eighty cents (A hundred dollars and ninety cents, A hundred fifty dollars and ten cents) 4、收您100元（收您100.8、 110、151） I have a hundred dollars from you 5、3角有吗？ do you have thirty cents? 6、找您2角（7.1、12.5 ） 20cents is your change 7、请输入密码 please enter your passwor
4、d 8、请签名 Please sign here 9、 这是小票，请收好。Here is the receipt,please keep it10、东西拿好 谢谢 再见！ Take care of your belongings, thank you, bye11、对不起，您的 VISA 卡不能在这里使用，您可以到中国各大银行办理银联卡I am afraid we can not accept your Visa card here and you can apply for Yinlian card at all Banks in China. 12、请你用现金支付 Please pay i
5、n cash.13、这是找您的零钱Here is your change. 14、刷卡还是付现金？Will this be charge or cash?15、这个比较贵。It has a little dear.16、这条裤子很便宜。This trousers are very cheap.17、需要付我55元。You should pay me fifty-five Yuan.18、请大家排好队。Please keep your turn.19、您有3角零钱吗？Do you have 3 Jiao small change.20、我是收银员。I am a cashier.21、请问多少钱？
6、How much,please?22、请问您有零钱吗？Excuse me,do you have any small change?23、请再付两元钱。You should pay me two yuan more.24、这是减价后的价格吗？Is this the sales price?25、看看总共要多少钱？Lets see what itll all cost?26、我们不打折。We dont give discounts.27、可不可以麻烦再确认一次帐单？Could you check it again?28、谨防儿童使用。Keep away from children.（三）、感谢与应答感谢与应答1、谢谢。Thanks.2、非常感谢。Thanks a lot.3、谢谢你。Thank you.4、你真好。Thats very kind of you.5、不管怎么说都得谢谢你。Thank you anyway/all the same.6、别客气。Not at all.7、别客气。Dont mention it.8、没关系。Never mind.9、不客气。Youre welcome.10、这是我应该做的。It was the least I could do.
