1、 楼主 发表于 2010-08-09 03:31:48 引用 1 楼 摘要: 1. Good morning sir. What can I do for you?Hi Mr Jones. Can I help you?Excuse me madam but may I help you?Sir (miss) may I help you? 先生/女士/小姐 请问，我可以为您做些什么吗？2. H . 1. Good morning sir. What can I do for you?Hi Mr Jones. Can I help you?Excuse me madam but may I h
2、elp you?Sir (miss) may I help you?先生/女士/小姐 请问，我可以为您做些什么吗？2. Hello!您好3. How nice to see you again!Im glad to see you again!Its good to see you again!很高兴再见到您！4. Pardon?I beg your pardon.Beg your pardon.Would you mind repeating your questionplease?能再说一备沭？5. Im sorry but would you please speak more slow
3、ly. I couldnt catch your meaning (follow you).对不起，能否请您说得再慢些，我没能明白您的意思。6. Do you mean that .?您指的是.吗？7. Would you like to open a current account or a time saving account?您想开立一个活期账户还是定期账户？8. How much do you want to deposit (draw) your money?您想存（取）多少钱？9. What is your name?请问叫什么名字？10. May I ask your nati
4、onality?请问您的国籍？11. Might I ask your passport number?请问您的护照号码？12. Would you mind if I ask your account number?请问您的账号？13. 如果对于顾客拜托我们的事，我们能够完成的话，那么我们可以回答：Yes sir(madam).Certainly sir(madam).Of course sir(madam).All right sir(madam).With pleasure sir(madam).14. 如果对于顾客拜托我们的事，我们不能完成的话，那么我们可以回答：Im sorry si
5、r(madam) butIm afraid we cannot help you because15. 由于各种原因，需要客户稍等，我们一般说：Please wait a minute.Just a minute please.One moment please.Im sorry to keep you waiting sir (madam) but Ill be with you in a moment.(先生/女士 很抱歉让您久等，不过，我一会儿就过来)16. 需要客户等一会儿，我们需要说：Will you please wait for a while? You see there ar
6、e several other people waiting ahead of you.Itll take about twenty minutes sir (madam). Would you like to wait?先生/女士 那要花 20分钟的时间，您可以等吗？Im sorry to keep you waiting but will you please wait a few more minutes?对不起，让您久等了，能再等几分钟吗？Would you care to take a seat while I check our file?您介意坐下来等我查下档案吗？Sorry f
7、or having kept you waiting.对不起，让您久等了。Please wait a minute. Ill check our records.请稍候，我查一下记录17. 表示感谢的说法：Thank you sir (madam).Thank you very much.Thank you so much.18. 当客户对您说：Thank you 时，我们应该回答：With pleasure sir (madam).Thats all right.Youre welcome.19. 需要向客户道歉，我们可以说：Im sorry.Im very sorry.Im terribl
8、e sorry.Im awfully sorry.20. 接到客户的道歉，我们可以说：Thats quite all right.Dont mention it.It doesnt (didnt) matter.21. 请坐。Please take a seat.22. 再见。Goodbye.Bye-bye.You are welcome.Hope to see you again.23. 请填写这张申请表格并签名Please fill in this application form and sign your name.24. 请提供一下您的人民币账号，以便我们能把这笔美元兑换成人民币Wo
9、uld you please tell us your RMB account number so that we may change this amount of USdollars into RMB for you?25. 请填写这张申请表格并签名Please fill in this application form and sign your name.26. 一定要把每项都写得很清楚Be sure everything is clearly written.27. 最低收费不少于 20元人民币，最高收费不超过 200元人民币The minimum charge is RMB20 w
10、hile the maximum is RMB200.28. 请用大写和小写填写金额Please write the amount both in words and figures.29. 您可以在任何银行存取款，在任何一台柜员机上转账，查询You may either make deposits and withdrawals at any bank or make transfers and inquiries at any ATM with this card.30. 我想申请一张贵行发行的人民币借记卡I want to apply for a personal RMB Debit C
11、ard issued by your bank.31. 我们需要一张您的身份证复印件We need a copy of your identity card.32. 在异地存入现金按 0.1%收取手续费，取现则按 1%收取。每笔最低收取人民币 1元。The service charge is 0.1% of the cash amount to be deposited but 1% of the amount to be withdrawn. At least RMB1 will be charged for one time.33. Please enter your password a
12、nd push the buttons again.请输入密码，再按一次。34. Our bank is open every day from 9:00 a.m to 5:00 p.m.我们银行每天营业，营业时间为早上 9点至下午 5点。35. No problem. Always come to us if you have any trouble.不客气，有问题来找我们。36. This is a leaflet about the new products. You can find more details in it.这是新产品介绍，上面有蠁 i改谌荨保险库 strong room
13、/vault 等价税则 equitable tax system 签字式样 specimen signature 营业时间 banking hours, business hours 付款方法 mode of payment 现金付款 payment by cash|cash payment/payment by ready cash 以支票支付 payment by cheque 以汇票支付 payment by bill 以物品支付 payment in kind 付清/支付全部货款 payment in full/full payment 支付部分货款 /分批付款 payment in
14、part/part payment/partial payment 记帐付款/会计帐目内付款 payment on account 定期付款 payment on term 年分期付款 annual payment 月分期付款 monthly payment/monthly instalment延滞付款 payment in arrear 预付货/先付 payment in advance/prepayment 延付货款 deferred payment 立即付款 prompt payment/immediate payment 暂付款 suspense payment 延期付款 delay
15、in payment/extension of payment 支付票据 payment bill 名誉支付/干与付款 payment for honour/payment by intervention 结帐/清算/支付 settlement 分期付款 instalment 滞付/拖欠/尾数款未付 arrears 特许拖延付款日 days of grace 付款 to pay/to make payment/to make effect payment 结帐 to settle/to make settlement/to make effect settlement/to square/to
16、 balance 支出/付款 to defray/to disburse 结清 to clear off/to pya off 请求付款 to ask for payment/to request payment 恳求付帐 to solicit payment 拖延付款 to defer payment/to delay payment 付款被拖延 to be in arrears with payment 还债 to discharge 迅速付款 to pay promptly 付款相当迅速 to pay moderately well/to pay fairly well/to keep
17、the engagements regularly 付款相当慢 to pay slowly/to take extended credit 付款不好 to pay badly/to be generally in arrear with payments 付款颇为恶劣 to pay very badly/to never pay unless forced 拒绝付款 to refuse payment/to refuse to pay/to dishonour a bill 惠请付款 kindly pay the amount/please forward payment/please for
18、ward a cheque. 索取利息 to charge interest 附上利息 to draw interest/to bear interest/to allow interest 银行常用英语短句默认分类 2008-06-14 16:07:03 阅读 534 评论 1 字号：大中小 1. Good morning, sir. What can I do for you?Hi, Mr, Jones. Can I help you?Excuse me, madam, but may I help you?Sir (miss), may I help you?先生/女士/小姐, 请问，我
19、可以为您做些什么吗？2. Hello!您好3. How nice to see you again!Im glad to see you again!Its good to see you again!很高兴再见到您！4. Pardon?I beg your pardon.Beg your pardon.Would you mind repeating your question,please?能再说一遍吗？5. Im sorry, but would you please speak more slowly. I couldnt catch your meaning (follow you)
20、.对不起，能否请您说得再慢些，我没能明白您的意思。6. Do you mean that .?您指的是.吗？7. Would you like to open a current account or a time saving account?您想开立一个活期账户还是定期账户？8. How much do you want to deposit (draw) your money?您想存（取）多少钱？9. What is your name?请问叫什么名字？10. May I ask your nationality?请问您的国籍？11. Might I ask your passport
21、number?请问您的护照号码？12. Would you mind if I ask your account number?请问您的账号？13. 如果对于顾客拜托我们的事，我们能够完成的话，那么我们可以回答：Yes, sir(madam).Certainly, sir(madam).Of course, sir(madam).All right, sir(madam).With pleasure, sir(madam).14. 如果对于顾客拜托我们的事，我们不能完成的话，那么我们可以回答：Im sorry, sir(madam), butIm afraid we cannot help y
22、ou ,because15. 由于各种原因，需要客户稍等，我们一般说：Please wait a minute.Just a minute, please.One moment, please.Im sorry to keep you waiting, sir (madam), but Ill be with you in a moment.(先生/女士, 很抱歉让您久等，不过，我一会儿就过来 )16. 需要客户等一会儿，我们需要说：Will you please wait for a while? You see, there are several other people waiting
23、 ahead of you.Itll take about twenty minutes, sir (madam). Would you like to wait?先生/女士, 那要花 20 分钟的时间，您可以等吗？Im sorry to keep you waiting, but will you please wait a few more minutes?对不起，让您久等了，能再等几分钟吗？Would you care to take a seat while I check our file?您介意坐下来等我查下档案吗？Sorry for having kept you waiting
24、.对不起，让您久等了。Please wait a minute. Ill check our records,.请稍候，我查一下记录17. 表示感谢的说法：Thank you, sir (madam).Thank you very much.Thank you so much.18. 当客户对您说：Thank you 时，我们应该回答：With pleasure, sir (madam).Thats all right.Youre welcome.19. 需要向客户道歉，我们可以说：Im sorry.Im very sorry.Im terrible sorry.Im awfully sorr
25、y.20. 接到客户的道歉，我们可以说：Thats quite all right.Dont mention it.It doesnt (didnt) matter.21. 请坐。Please take a seat.22. 再见。Goodbye.Bye-bye.You are welcome.Hope to see you again.23. 请填写这张申请表格并签名Please fill in this application form and sign your name.24. 请提供一下您的人民币账号，以便我们能把这笔美元兑换成人民币Would you please tell us
26、your RMB account number so that we may change this amount of USdollars into RMB for you?25. 请填写这张申请表格并签名Please fill in this application form and sign your name.26. 一定要把每项都写得很清楚Be sure everything is clearly written.27. 最低收费不少于 20 元人民币，最高收费不超过 200 元人民币The minimum charge is RMB20 while the maximum is R
27、MB200.28. 请用大写和小写填写金额Please write the amount both in words and figures.29. 您可以在任何银行存取款，在任何一台柜员机上转账，查询You may either make deposits and withdrawals at any bank or make transfers and inquiries at any ATM with this card.30. 我想申请一张贵行发行的人民币借记卡I want to apply for a personal RMB Debit Card issued by your ba
28、nk.31. 我们需要一张您的身份证复印件We need a copy of your identity card.32. 在异地存入现金按 0.1%收取手续费，取现则按 1%收取。每笔最低收取人民币 1 元。The service charge is 0.1% of the cash amount to be deposited, but 1% of the amount to be withdrawn. At least RMB1 will be charged for one time.33. Please enter your password and push the buttons
29、 again.请输入密码，再按一次。34. Our bank is open every day from 9:00 a.m to 5:00 p.m.我们银行每天营业，营业时间为早上 9 点至下午 5 点。35. No problem. Always come to us if you have any trouble.不客气，有问题来找我们。36. This is a leaflet about the new products. You can find more details in it.这是新产品介绍，上面有详细内容。37. Welcome to the Industrial ban
30、k Shanghai Branch Business Department.欢迎光临兴业银行上海分行营业部38. Please follow me.请跟我来39. This way, please.这边请Please come this way.请这边走40. Thats handled over there.在那边办理41. Its position number five. Sir.在 5 号窗口 , 先生Well, please go to Counter No.12那么，请您到 12 号窗口去办理。42. It doesnt matter.没关系43. The nearest toil
31、et is at最近的卫生间在 xxxx.44. The nearest office of Bank of China is at xxxx.最近的中国银行在 xxxx.45. The foreign currency we handled are USD, EUR, JPY, HKD我们受理的币种有美元，欧元，日元，港元.46. For that youre supposed to go to the nearest Bank of China to draw the cash from foreign card or handle the traveller check.建议您去中国银行
32、办理境外卡取现或旅行支票业务。常用的银行英语词汇短语(五)生息 to yield interest生息 3% to yield 3%存款 to deposit in a bank/to put in a bank/to place on deposit/to make deposit在银行存款 to have money in a bank/to have a bank account/to have money on deposit向银行提款 to withdraw ones deposit from a bank换取现金 to convert into money/to turn into
33、 cash/to realize打折扣购买 to buy at a discount打折扣出售 to sell at a discount打折扣- 让价 to reduce/to make a reduction减价 to deduct/to make a deduction回扣 to rebate现金折扣 cash discount货到付款/现金提货 cash on deliver (C.O.D.)货到付现款 cash on arrival即时付款 prompt cash净价 /最低价格付现 net cash现金付款 ready cash即期付款 spot cash/cash down/ca
34、sh on the nail凭单据付现款 cash against documents凭提单付现款 cash against bills of lading承兑交单 documents against acceptance (D/A)付款交单 documents against payment (D/P)追加信用证 additional credit|additional L/C信用证金额 amount of credit赊帐金额 credit balance可撤消信用证 revocable L/C不可撤消信用证 irrevocable L/C保兑信用证 confirmed L/C不保兑信用证
35、 unconfirmed L/C可转让信用证 assignable L/C|transferable L/C银行信用证 bankers L/C有追索权信用证 with recourse L/C无追索权信用证 without recourse L/C单一信用证 simple credit无条件信用证 open credit/free credit普通信用证 general letter of credit旅行信用证 circular letter of credit特别信用证 special letter of credit信用证底帐 letter of credit ledger信用证发行帐
36、letter of credit issued account信用证金额 amount of credit信用证余额/信用证结欠 credit balance开立信用证 to open a creditaccount number 帐目编号depositor 存户 pay-in slip 存款单 a deposit form 存款单 a banding machine 自动存取机 to deposit 存款deposit receipt 存款收据 private deposits 私人存款certificate of deposit 存单 deposit book, passbook 存折 c
37、redit card 信用卡principal 本金 overdraft, overdraw 透支to counter sign 双签to endorse 背书endorser 背书人 to cash 兑现 to honor a cheque 兑付 to dishonor a cheque 拒付to suspend payment 止付 cheque,check 支票 cheque book 支票本 order cheque 记名支票 bearer cheque 不记名支票 crossed cheque 横线支票 blank cheque 空白支票 rubber cheque 空头支票 che
38、que stub, counterfoil 票根 cash cheque 现金支票 travelers cheque 旅行支票 cheque for transfer 转帐支票 outstanding cheque 未付支票 canceled cheque 已付支票 forged cheque 伪支票 Bandars _disibledevent=#ff0000以下附上存款时的简单对话： How much do you want to deposit with us? 你想在我们这存多少？ How much do you wish to pay into your account? 你希望在你
39、的户头上存多少？ How much money do you plan to keep in your account on a regular basis? 你计划在你的户头上定期存放多少钱？ How much cash do you plan to deposit in your account? 你有多少钱要存入呢？ I think you may deposit your money with the bank, or leave it here for temporary safe-keeping. 我认为你可把钱存入银行，或留在银行暂保管起来。 Would you please f
40、ill in the depositing form, giving the sum of money youre to deposit as well as your name, address and professional unit? 请填张存款单，写明要存的数额以及你的姓名，地址和工作的单位，好吗？ I want to deposit 300 yuan in my account. 我想在我的户头上存 300 元。 I want to deposit these cheques in my account. 我想把这些支票存在我的户头上。 Id like to pay 200 yua
41、n into my deposit account. 我想在在我的定期存款户头上存 200 元。 I want to deposit my paycheck. 我想存入我的工资支票。 Id like to know whether I can cash a cheque here. 我想知道我能否在这兑换支票。 Will you please cash this travelers cheque? 请兑现这张旅行支票好吗？ Id like to cash this money order. 我想兑现这张汇款单。 I want to cash the balance of a travelers
42、 letter of credit. 我要把旅行信用证的结余兑现。 Will you please tell me whether you charge for cheques? 请告诉我兑换支票收手续费吗？ Could you tell me how much the checks cost? 请告诉我这些支票要花多少钱？ What if I overdraw? 如果透支了怎么办？ Please sign your name on the bottom line if you want to cash the check. 如果想兑支票，请在底线上签名。Please write your a
43、ccount number on the back of the check. 请在支票背面写上你的帐号。 We honored the check as the overdraft was only 5 yuan. 我们承兑这张支票的透支额只有 5 元。Please endorse the cheque. 请背签这张支票。 The travelers checks cost 1.5% of the total amount of purchase. 旅行支票手续费是购买总额的 1.5%。 Heres the cheque book. When you send a cheque by post be careful to cross it, but if you wish to cash a cheque yourself, you must leave it “open“. 这是一本支票簿，你邮寄支票时，注意要在支票上打叉线。但是如果你本人想开张兑现支票，就不可打叉线。 Each cheque you write will cost 2 dollars. 你每开一张支票将花 2 美圆。
