1、Unit 2 Making a Phone Call打电话Part Practical Background Information 实战背景信息一、重要性随着现代通讯技术的发展,在西方一些国家,几乎家家户户都有电话。公用电话也是随处可见,而且,多是投币电话。打电话已成为人们传递信息的主要手段,成为人们生活中不可缺少的部分。西方有这样的说法:“让你的指头代你走路”。这并非言过其实。笔者在西方国家曾听过这样的一句话:“电话是人的嘴巴,汽车是人的腿”。由此可见电话的重要性。因此,学会用英语打电话是与外国人沟通必不可少的一种技能。二、电话号码分类与读法分类:在西方国家,长途电话按其收费形式通常分为如
2、下 3 类:1)person to person call(指定人接电话,人不在不记费,但费用较高,即叫人)。2)station-to-station call(不指定某一个人接电话,只要有人接就记费,即叫号)。3)collect call(对方付款电话)目前,我国国内的电话大多数属于第二种。读法:西方国家的电话号码一般为七位数,前三位为区位码(area code),后四位是地区码(local code),书写时中间用一连字符隔开,读时应停顿一下。如果号码中出现连续两位相同数字时,可以加“double”一词读出,如 365-8322,就读作 Three-six-five,eight-three
3、 double two连续四位重码时,可按此法读两次。电话号码“0”的读法也要注意。“0”读作“Oh”或者“Zero”均可。出现重码时,可用“hundred”或“thousand”与前面数字联合读。如 631-8300 读作 six-three one,eight-three hundred三、打电话技巧1)打电话提起话筒,第一句就是打招呼用语“Hello”,而且说一次足矣。接着通常是自报姓名,告诉对方你想与谁通话。如:Hello,this is Mark speakingMay I speak to MrsBrown,please? 同理,你如果处于接电话的地位上,拿起话筒,打招呼时用的也是
4、 Hello 或 Good morningGood afternoonGood evening 之类的问候语。和说英语的人士通话,一般要先将你的电话号码或名字告诉对方。2)接电话询问对方是谁,英语一般可以这样表达:Who is calling,please?Who is speaking,please?May I have your name,please?接电话时想弄清楚对方找谁,可以说:Who is wanted please? 熟人之间说话比较随意。若要证实对方是某人,可以说:Is it you,Susan? 或者直接说 Its you,Lily?对方要找的人不在时,可以说:He isn
5、t in. 若要对方稍等可以用“Hold the line,pleaseIll get him to the phone”或者“Just a moment,Sir”等。若一时找不到对方要找的人,可以询问对方是否愿意留下口信。可以说:“May I take a message for you?”如果是你要留口信,则说:“Could you take a message for me,please”3)结束电话 方法之一是重申打电话的理由。如:“well,I just wanted to know how your work was”另一种方法是提出某种建议,计划或安排。如:“so,well me
6、et tomorrow,then”通常情况下,接电话的人在结束时都要说“Thanks for calling”之类的话。而双方在挂上话筒之前一般都要说 Good-byePart Twenty-five Practical Key Patterns 25 大实战经典句型一、Getting a Number from Information 向查号台查询电话号码1.A:Could you tell me the telephone number of the(Holiday Inn)?请问(假日酒店)的电话号码是多少?B:It is号码是2.A:Would you please give me t
7、he telephone number of(Zhongshan University)?请问(中山大学)的电话号码是多少?B:It is那号码是二、Asking an Operator to put you through to an extension 请总机转电话1.A:Operator,Id like to make a call to(professor Wang)?接线员,我想和(王教授)通电话。B:Hold the line a minute稍等。2.A:Central,please put me through to Extension(1212)?总机,请接(1212)分机?
8、B:Sorry,the line is busy对不起,电话占线。3.A:Hello,could you get me extension 6338,please?喂,请帮我接 6338 分机。B:Hold OnIll connect you等一下,我给你接通。三、Making Personal Calls 打私人电话1A:Hello,can I speak to(John)?喂,请(约翰)接电话? ,B:Hi,this is John speaking。你好,我就是。2A:Hello,is(John)there?喂,(约翰)在吗?B:Just a minute.(John,)its for
9、you稍等。(约翰,)你的电话。3A:Hello,is that(John)speaking?喂,你是(约翰)吗?B:Sorry,hes not inMay I take a message?对不起,他不在。你愿留个口信吗?四、Making Business Telephone Calls 打商务电话1A:Good morning,this is (the Sales Department)早上好,这里是(销售部)B:Good morningMay I speak to(Mr. Smith)?早上好。我可以和(史密斯先生)通电话吗?2A:Would you wait a minute,plea
10、se?(MrSmith)Its for you请稍等。(史密斯先生)。你的电话。B:Hello,May I speak to(DrChen)喂,请问(陈医生)在吗?3A:Who is calling please?请问你是谁?B:(WangMing),his(patient)我叫(王明),他的(一个病人)A:Could you call back later? Hes not in迟点打来好吗? 他现在不在。4A:Could you put me through to(the president), please?请接通(总裁)的电话?B:Im afraid he is not availab
11、le right nowMay I take a message?恐怕他现在没时间。你可以向我留下口信吗?Part Three Practical Key Dialogues 3 大实战经典对话Dialogue 1(对话 1)A:Information.(这里是)总机。B:Operator,could you please put me through to the Chemistry Department?接线员,请接化学系。A:To whom do you wish to speak in the Chemistry Department?你想同化学系的哪位通话?B:Dr. Gene Sm
12、ith金史密斯博士。A:His extension is 9000.他的分机号是 9000。B:Thank you谢谢。Note 注释the Chemistry Department:化学系Dialogue 2(对话 2)A:Hello喂。B:Hello. May I speak to Lily,please?喂,莉莉在吗?A:Just a momentLily,its for you稍等莉莉,你的电话。C:Hello你好。B:Hi,LilyThis is TomWould you like to go shopping with me?你好,莉莉我是汤姆。你想跟我去购物吗?C:Oh,Id l
13、ove to噢,我很想去。B:GoodIll pick you up at 11:30好极了。我 11:30 来接你。C:Fine,Ill be ready好的,到时我等你。Notes 注释1Id love to:是 I would love to go shopping with you 的简写。2Pick you up:意思是开车来接你。Dialogue 3(对话 3)A:Hello! Asia-America Import & Export Corporation你好!亚美进出口公司。B:Hello! May I speak to Gene Manly,please?你好!请找金曼利听电
14、话。A:Who shall I say is calling?请问您是哪一位?B:Chen Gang from the Great Wall Import & Export Corporation of China陈刚,是中国长城进出口公司的。A:Hold the line a minute,MrChenGene,youre wanted on the phoneIts Chen Gang from the Great Wall Import & Export Corporation of China陈先生,请等一会儿。金,有您的电话。是中国长城进出口公司的陈刚打来的。Notes 注释1Imp
15、ort & Export Corporation:进出口公司&相当于and。2Youre wanted on the phone:有你的电话。Part One Practical Key Essay 一篇实战经典文章Read the passage and answer the following questions阅读短文并回答下列问题。Living In A Telephone SocietyIn our daily life,our phone saves time and moneyIf you want to go to a film, you might call to see w
16、hats playing,ask the time schedule,and check the prices; if you want to take a train,bus or plane,you can call to find out schedules,prices and to make a reservation;if you want to shop for clothes after work,you might call to ask how late the store is openOur phone gives us a lot of conveniences1Wh
17、at good can our phone do us in daily life?2What do you want to know before you want to a film?3What can you do before you take a train, bus or plane?4If you want to shop for clothes after work, where do you call to know?Part Practical Key Grammar 实战经典语法1数词的定义和种类表示数目多少顺序的先后词叫做数词。表示数目多少的数词叫基数词,表示顺序行后的
18、数词叫做序数词的种类根据形式及意义特点,数词可以分为基数词、序数词和分数词小数词等。2基数词表示数目的词称为基数词,表达方法如下:09 1019 2090 100 及以上0 zero 10 ten 20 twenty 100 aone hundred1 one 11 eleven 30 thirty 1000 aone thousand其它基数词的表示方法:(1)2199:先说“几十”,再说“几”,书写时中间加上连字符号,如 28:twenty-eight,82:eighty-two。(2)101999:先说“几百”,再说 and,再说最后两位数,如 118:one hundred and e
19、ighteen, 508:five hundred and eight注意:对于类似上述数目确定的数字,hundred,thousand, million 用单数形式,billion 则单复数都可以;表示不确定数目时,上述词用复数形式,如:There were hundreds of people in the park in this morningIve sold dozens of flowers today.表示“几十”的数词的复数形式可以表示年代或人的年龄,如:He is in his fifties他年过半百(51 岁59 岁)。The story took place in th
20、e 1960s故事发生在 1960 年。3序数词一般地,序数词由基数词尾加-th 构成,如 fifteen-fifteenth(第十五),但下列基数词变为序数词时,有所不同:(1)one-first;two-second;three-third;five-fifth;twelve-twelfth(2)以-ty 结尾的数词,将 y 改为 i,再加 eth,如 twenty-twentieth,sixty-sixtieth 等;(3)以 one,two,three,five,eight,nine 结尾的数词,按照第一条规则处理,如 twenty-one-twenty-first,twenty-tw
21、o-twenty-second,twenty-three-twenty-third, twenty-nine-twenty-ninth,等;(4)序数词有时可以简写为阿拉伯数字加词尾的形式,如 First 1st,second-2nd,thirty-third-3rd,ninety-ninth-99th 等。4分数词和小数词(1)分数词和小数词的用法与基数词的用法大致相同。分数词的分子为基数词,分母为序数词。除了分子为“1”的情况外,序数词需用复数,如:13 one-third,25 two-fifths(2)百分数有 percentpercent 表示,如:30thirty percent,
22、95ninety-five percent 等。(3)小数词的读法比较简单,小数点前的数字按基数词读(若为 0,则读作“zero”或 “nought”,有时干脆省略),小数点读作 point,小数点后的数字逐个读出,如:0.5 zeronought point five 或 point five;0.08 zeronought point zeronought eight 或 point zero eight1.75 one point seven five54.78 fifty-four point seven eight5倍数表达法This room is four times bigge
23、r that the one beside it.这间房比隔壁那间大 3 倍。或:This room is four times as big as the one beside it.这间房是隔壁那间房的 3 倍大。Part Two Practical Oral Exercises 两大实战口语练习1Say something about the uses of the telephone。谈谈电话的用途。2You want to invite one of your close friends to see a movie with you,now you make a call to h
24、im or her打电话给一位好朋友,请他(她)看电影。Part Forty-nine Practical Words 49 个实战词汇1fifteen 5fiftinum十五2number 5nQmbE,L 数,数字3information 7infE5meiFEnn. 信息,消息4telephone 5telifEunn. 电话(机)5inn inn酒店6holiday 5hClidein假日,节日7operator 5CpEreitEn接线员,操作员8through Wru:prep. & adv穿过,接(电话)9extension iks5tenFEnn分机,伸展10professor
25、 prE5fesEn教授11hold hEuldv举,拿,抓12central sen5trB:ladj. & n中央的,中心的,总机13busy 5biziadj. 忙,忙碌14personal 5pE:sEnladj. 个人的,私人的15message 5mesidVn口信,信息16business 5biznisn工作,生意17moment 5mEumEntn片刻,时刻18who hu:pron. 谁19patient 5peiFEntn病人20president 5prezidEntn总统,校长,总经理21available E5veilEbladj可要到的,可得到的22white w
26、haitadj. 白的, 白色的23crane kreinn鹤24address E5dresn地址25west westn& adj. 西,西方的26code kEudn密码,邮码27chemistry 5kemistrin. 化学 28whom humpron谁(宾格)29wish wiFv& n希望,祝愿30pick pikv. 拣,接31ready 5rediadj. 准备好的32import im5pC:tv进口,引进33export 5ekspC:tv出口34corporation 7kC:pE5reiFEnn. 大公司, 大企业35international 7intE5nAFE
27、nEladj. 国际的,世界的36collect kE5lektv收集37society sE5saiEtin社会38life laifn生活39save seivu救,省40money 5mQnin钱,货币41film filmn电影,菲林42might maitv可能,也许43play plein& v戏剧,玩耍,演(奏)44check tFekn. & v检查,核查45plane pleinn飞机46reservation 7rezE5veiFEnn保留,预订47clothes klEuTzn衣服,服装48store stC:n. 商店49convenience kEn5vi:njEns
28、n方便,便利Proper Nouns 专有名词1Holiday Inn 5hClidei in假日酒店2Zhongshan University 7ju:ni5vE:siti中山大学3DrChen 5dCktE陈医生4White Crane Restaurant wait krein白鹤饭店5DrGene smith dCkt金史密斯博士6Asia America Import & Export Corporation5eiFE E5merikE 5impC:t End 5ekspC:t kC:pE5reiFEn亚美进出口公司7Gene Manly dVin mAnli(全名)金曼利8Great Wall Import & Export Corporation长城进出口公司9Chen Gang 陈钢10Liu Wei 刘伟11Gong Lin 巩林