1、1.1 Table of Contents1. Introduction-2. Huawei Business Requirements For Configuration Platform Project-3. Oracle Profile-3.1 Oracle Profile-3.2 Oracle Successful Cases-4. Proposed Solution For Huawei-4.1 Proposed Application-4.1.1 Project Scope-4.1.2 Integration and Interface-4.1.3 Oracle Configura
2、tion Product Roadmap- 4.2 Hardware and Network Requirements-5. Oracle SellingPoint Implementation Plan-6. Proposed Training and Knowledge Transfer-6.1 Oracle Education Service-6.2 Training Draft-7. Proposed Support and Maintenance Program- 7.1 Objectives-7.2 Process of Oracle Support-7.3 Technical S
3、upport-7.4 Organization of Oracle World Wide Support-7.5 Overview of Oracle Chinas Support-7.6 How to Get Oracles Support-7.7 Oracle Software Support Service-8. Quotation-AppendixAppendix A Oracle SellingPoint: Generating Top_Line Results from Your Oracle Applications Investment (top_line_growth.pdf
4、)Appendix B Datasheet on Oracle SellingPoint (ds_osp_42.pdf)Appendix C Datasheet on Oracle SellingPoint Developer (ds_ospdeveloper.pdf)Appendix D Datasheet on Oracle SellingPoint Internet (ds_ospinternet_42.pdf)Appendix E Oracle SellingPoint Customers Rave (osp_raves)Appendix F Oracle SellingPoint C
5、onfigurator Deployment Methodology (ospc deployment methodology.pdf)下载更多免费咨询报告，尽在1.2 1 INTRODUCTIONHuawei HUAWEI has invited a number of firms to propose for the implementation of HUAWEIs Configuration Platform Project. Oracle is truly appreciative of being selected as one of the firms asked to prop
6、ose.Our main proposal sets out in detail our response to HUAWEIs Request for Quotation (RFQ). Partnering with Oracle, HUAWEI is assured the best possible success for the Configuration Platform project in terms of technology, applications, business and process know-how, and delivery of results.An int
7、egrated and functionally rich configuration solution, as is detailed in our proposal, will allow HUAWEI to analyze and prioritize its investment in products and services that add value to HUAWEI.HUAWEI is looking for a long term relationship with a partner to work toward its business objectives and
8、goals. This partner must: Possess strong local implementation and support team. Possess significant experience within the Telecom industry. Have expertise and experience in successful large-scale turnkey systems implementations. Have a proven track record as a world class systems implementor, specif
9、ically with respect to project management, applications integration, and enabling infrastructure.We feel confident that we can demonstrate to HUAWEI that Oracle has the experience, skills, and solutions to assist HUAWEI in meeting its business objectives and goals.Oracle is truly delighted to be abl
10、e to present this proposal to HUAWEI.1.3 2 HUAWEI Business Requirements 1.3.1 2.1 Huawei Company OverviewEstablished in 1988, Huawei is a company that specializes in research and development of telecom products as well as their production and marketing. With a total sale of 1.2 billion US dollars in
11、 1998, Huawei ranked first in Chinas market share. Its access network secured seventy percent market share. Among its over 11,000 staff members, of whom eighty-five percent are university graduates, forty percent are engaged in R(2) User order requirement analyzing;(3) Generation of configuration de
12、sign for telecom equipment or solutions;(4) Generation of commercial quote(in format of Lotus 1-2-3, Lotus WordPro, Lotus Freelance and Microsoft Word, Excel, PowerPoint) based on configuration solutions and prices of components involved in the configuration design;(5) Generation of commercial bid(i
13、n format of Lotus 1-2-3, Lotus WordPro, Lotus Freelance and Microsoft Word, Excel, PowerPoint) which includes configuration design and commercial quote;(6) Examination of the generated configuration design;(7) Examination of the signed commercial contract;Project Objective:The objective of this “Con
14、figuration Platform” project is to:(1) Re-engineering the process and operational mode of the current sales chain;(2) Standardize the current legacy systems to the most advanced sales chain software suite within the scope of telecom industry;(3) Support several other parallel enterprise systems like
15、: IPD(Integrated Product Development) and ISC(Integrated Supplying Chain);Project Scope:(1) Business Scope:The project will overlap a series Huaweis current selling chain business domains and will make a far-reaching influence and revolutionary transformation to current business operation mode of th
16、ese business domains, these business domains are listed below:a. collection of telecom users order requirements;b. user requirement analysis;c. configuration design of total solutions including product and service;d. commercial quote based on configuration design and price of the components involved
17、 in the configuration design;e. formal commercial bid of the total solutions including quotes and configuration design;f. examination of the total solutions before formally submitting to final user;g. examination of final contract signed between Huawei and the final user; (1) User Scope:This project
18、 will bring a profound influence to a broad user scope which contains almost all of Huaweis sales relevant staffs involved in selling chain business, this user scope includes direct sales force which contains sales representatives who works on the sales spot and face direct to final users; sales sup
19、port force who work in sub sales offices, overseas sales agencies, etc; system maintenance engineers whose responsibilities are ensure the system to operate normally and smoothly by the means of technique.(2) Geography Scope:This “Configuration Platform” project will take a active role and make a fa
20、r-reaching influence within a broad geography scope including all huaweis sales bureaus, sales sub offices and overseas agencies. The 2 figures listed below demonstrate the geography scope of this project:Figure 1: Domestic Sales Network System of Huawei TechnologiesGlobal World Sales Network System
21、 of Huawei TechnologiesApplication Scale(1) Present:Total 2300-2400 sales relevant staffs will be involved by this “Configuration Platform” Project including 2000 direct sales force and 300-400 sales support force.(2) In future( 3-5 years ):According to enterprise regulation for 3-5 years in future,
22、 the application scale will expand to total 5500 sales relevant staffs including about 5000 direct sales force and 500 sales support force.Current IT backbone/legacy:(1) IT backbone:Business Platform: Oracle Application R10.7 is currently used as Huaweis standard ERP systemOffice Platform: Lotus Not
23、es/Domino and SmartSuite are currently adopted as Huaweis standard Office systemNetwork Protocol: TCP/IPRusian-bsed Bto-Huawei JVHuawei （ America） Co., Ltd. (inth Silon Vley)Brazil Hong KongSingaporeSouth Africa KenyaNigeria BangldeshAlgeriaEgypt Saudi ArabiUkraineIrqIranUzbekistanSri LankIndiaPkist
24、anNeplThaildColmbia Huawei Tchnolgies(Hadquart)ZimbaweAngolaGenva RusiaPeru KirghiztanKzktNetwork Type: WAN for Intranet with DDN as the standard connection media between headquarter(in Shenzhen) and branch offices(Domestic)Enterprise Server Type: Huawei adopts server of SUN as the standard enterpri
25、se ServerDatabase: Oracle 7.3.4 is currently used by Huaweis ERP system and Oracles 8I will be hopeful upgrade objective, besides Oracle, supplier can choose MS SQL Server7.0 as the candidate databaseOperating System: Huawei recommend supplier to choose MS Windows NT 4.0 as the system OSTechnical ar
26、chitecture: 3 layers Client / Server architecture is currently adopted by Huaweis Intranet system, including: DB Server as the layer1, several App servers as the layer2 and numerous clients as the layer3(2) Legacy:Huawei has currently 2 legacy systems “Netstar” and “ASMS”. “Netstar” supports the bus
27、iness of configuration design for total solutions provided to final users and automatic generation of business quote included in total solutions for Huaweis; while “ASMS” supports business of examination of solutions generated before submit to final users. Existing weekness of legacy systems: both “
28、Netstar” and “ASMS” have the obvious weekness, they are:a. Currently support only 2 kinds of telecom products of Huaweis total 15 kinds of products, “Switching System” and “Access Network”;b. Lack necessary interfaces with ERP system and future PDM system, therefore these 2 legacy systems exits like information “islands” in fact;
