1、2008.12.1、说明：假设你是某工程部经 理 Mark Jin 给客户写一封介绍信，说明派遣工程师的情况。 请注意应用文信件格式，包括时间、称谓、结束语等。1）根据合同，将派遣工程师 John Smith 先生前往调试新购置机器。2）介绍史密斯先生的情况。3）告知到达时间，请协助预订宾馆 ，并安排接送。4）感谢配合，祝合作愉快。June 21st,2009Dear Sir or Madam,I am Mark Jin, Manager of Engineering Dept. Its my great honor to recommend Engineer John Smith to yo
2、ur company to adjust the newly-bought machines. John Smith is good at dealing with all kinds of machines. He is honest, reliable, responsible and hard-working. He will arrive on June 25th,2009. Would you please book a hotel for him and arrange to receive or send him? Thanks for your coordination. I
3、hope we will have a happy cooperation. Im looking forward to your earliest reply.Yours sincerelyMark Jin2、按照要求写一封投诉信，注意应用文的信件格式，包括时间、称谓、结束语等。内容1)简要介绍自己的身份。2）说明在酒店的遭遇。如入住登 记时，前台服 务说我没有事先 预订房间；房间里的灯不亮，电视机的频道少；浴室没有热水，客房服务速度慢等等。3）服务质量差，希望改进。Letter of ComplaintDecember 20th,2009Dear Sir or Madam:I am a t
4、ourist from America. I am sorry to tell you that I was not satisfied with your hotel when I stayed there. A friend of mine tells me about your hotel that it is not bad but it is not true.When I came to your hotel and wanted to check in, the receptionist at the desk complained/told me that I had not
5、booked the hotel in advance. Besides the light in the room was not on, there were very few TV channels, there was no hot water in the bathroom and the service speed was too slow. In a word, the service was of bad quality. I hope you will make improvements. Im looking forward to your earliest reply.Y
6、ours sincerelyLi Hua3、假设你是一名中国国际旅行社的 导游，在从机 场到饭店的旅游 车上，向加拿大旅行团致欢迎辞，你的致辞应该包括如下内容：1）首先我介绍2）简单介绍该城市情况3）介绍服务宗旨是使大家在中国的旅行愉快4）如果您需要帮助，请随时告 诉我们5）真诚希望理解和配合。You may start your speech as follows：Ladies and Gentlemen:：WelcometoLadies and Gentlemen，Welcome to Guangzhou, China. I am Li Fang, a tourist guide from
7、 International Travel Agency of China.Now allow me to introduce Guangzhou City to you. Guangzhou is a city with a long history. There are many places of interest in it. It is a very clean, safe, lively and friendly city.Our service aim is to make everyone have a good time in China. If you want any h
8、elp, please tell us anytime. I sincerely look forward to your understanding and coordination.Thanks a lot.4、说明：以公司办公室主任的名 义发一个通知 notice，告 诉使用公司会议室的规章制度。内容：1）会议室是公共场所，要求使用会 议室的人员遵守有关规 章制度：如：请带走你个人物品；关闭所以电子器具-水加热器，咖啡 壶以及所有的灯，打扫会议室，保持其清洁；关闭好会议室门窗等。2）希望各部门领导监督，谢谢 配合。时间：2008 年 12 月 22 日Words for referenc
9、e：水加热器: water heater咖啡壶： coffee potNotice Here are the rules and regulations about how to use the conference-room in our company. The conference room is a public place. Those who use the conference-room are required to follow the following rules, such as taking away your personal things, turning off
10、 all the electric apparatuses for example the water heater, coffee pot and all the lights, sweeping the conference room and keeping it clean, closing all the doors and windows and so on.All the leaders in the departments are expected to supervise each other.Thanks a lot for your coordination.Directo
11、r of OfficeDecember 22nd, 20085、假设你是公关部（Public Relations）的王丽。Ms Green 将于下周访问你们公司。请根据以下中文内容给 Ms Green写一封英文电子邮件。告诉她有 关的日程安排。9：00 到宾馆接她去你公司9：30 由本公司的 Brown 先生向她介 绍公司情况10:00 参观公司和实验室11:00 与生产部门经理 Jack Phipps 见面并谈话12:30 午餐14:00 与销售部经理 Jenny Fowler 见面并洽谈合作事项16:00 送她回宾馆注意：要用书信格式，不得逐条 罗列。From： Wang Li()To：
12、Ms Green()Subject：ScheduleDate：May 19, 2009Dear Ms GreenI am Wang Li of Public Relations. It is my great honor to hear that you will visit our company next week. Let me tell you about your schedule when you are in my company.At 9:00 I will meet you to come to my company in your hotel. At 9:30 Mr Bro
13、wn will tell you about our company. At 10 we will show you around our company and lab. At 11 we will arrange for you to meet Jenny Fowler, Manager of Production Department and have a talk with. At 12:30 we will have lunch. At 14 you will meet Jenny Fowler, Manager of Sales Dept. and talk about our c
14、ooperation. At 16 we will take you to your hotel. Thats all for our schedule for your visit. I look forward to your reply and your visit.Yours sincerely Wang Li营销部门：Marketing Department营销经理：Marketing Manager6、注意应用文的信件格式，包括时间、称谓、 结束语等说明：假如你是公司业务部经理王伟，给新的合作伙伴 John Smith 写一封邀请信。内容如下：1）、近期双方有了一些书信与 电话交流
15、2）、邀请对方来公司总部参观 ，了解公司 烦人具体运作情况3）、希望进一步探讨合作的具体事宜4）、表达邀请的诚意.A letter of InvitationJune 21st,2009Dear Jonh Smith,I am Wang Wei , Manager of Business Dept. It is my great honor to cooperate with you. Recently we have had many letters and telephone exchanges with each other. Here I invite you to visit the
16、 headquarter of our company and understand the troublesome details of operation in our company. I hope we will further discuss our cooperation. I sincerely look forward to your visit . Please let me know when you will come and I will meet you at the airport. Yours sincerelyWang Wei7、假设你是 Mary Eliot
17、向经理 Alastair Topping 提议在春节来临之前开展一次促销活动。内容：为了更好地推销商品，公 关部推出促销活动，以答 谢 客户；凡是在购物中心购买 300 美元物品，即送精品礼盒一份，还可以参加有奖游戏时间：2009 年 1 月 20 日Reference words：促销活动：promotion campaign有奖游戏：bonus gamesTo : Mr Alastair ToppingFrom: Mary Eliot,Public Relations ManagerSubjet: promotion campaignDate： January 1st, 2009Dear
18、Mr Alastair ToppingI am Mary Eliot,Public Relations Manager. In order to better promote our goods, the Public Relations Dept will have a promotion campaign so as to thank our customers. Those who have bought the goods worth 300 dollars in the shopping center will be offered a choice gift box and may
19、 take part in the bonus games. So I suggest that we hold/have a promotion campaign before the spring festival comes.Thanks a lot.8、主题：欢迎信内容要点：1）表示欢迎；2）介绍自己的公司：本市最大的贸易进口公司、 员工 400 人，9 个部门；业务涉及（range from）全世界 100 多个国家3）介绍牌本地景观4）再次欢迎 Bill White 先上来公司指导工作5）预祝 Bill White 在本公司生活愉快，工作顺利，合作成功。January 1st, 2
20、009Dear Bill WhiteWelcome to our company. It is our great honor to have your visit . Our company is the biggest trading import company in our city with 400 employees and 9 departments. Our businesses range from more than 100 countries in the world. There are many places of interest in Guangzhou, suc
21、h as Lets welcome Mr White once more to instruct us in our work Here I wish you a happy life, smooth work and our successful cooperation in our company.Thanks for your visit and giving us the instructions.Yours sincerelyWang Wei9、说明：请以王华的名义向商店 经理写一封投诉信投诉人：王华投诉对象：第一百货公司投诉商品：AQ200 手机投诉原因：不能拍照，不能发短信等等投
22、诉要求：退货或者更换ask to do sth写信日期：2008 年 12 月 21 日注意信函格式。Sample1Letter of ComplaintJune 21,2009Dear Manager,I am writing to complain about the AQ200 cell phone I bought last week in your No 1 Dept Store. I can not send or receive any messages with it, nor can I take photos. I really feel upset about it. C
23、ould you please change another one for me or let me refund it? Well enclosed please find the receipt.I am looking forward to your earliest reply.Yours sincerelyWang Hua.Sample 2Letter of ComplaintJune 21,2009Dear Manager of the First Department StoreLast month I bought an Aqcell phone in your depart
24、ment store. After I used it several days, I found there is something wrong with it. It could not be used to take photos or send messages. However , its function is limited to receiving calls, which is not worth the price I paid.The problem of this cell phone has greatly affected my normal life. Woul
25、d you please let me know whether your store replace another one for me or return it? An early reply would be appreciated and I hope that my problem will get your prompt consideration.Yours faithfullyWang HuaSample 3Letter of ComplaintJune 21st,2009,Dear Manager of No 1 Dept StoreI am Wang Hua, a cus
26、tomer of yours. I am sorry to tell you that I bought an AQ200 cell phone last Sunday. I found it was of bad quality. I could not take photos and send messages. This brought much inconvenience to me. I want to refund or replace the cell phone. I am looking forward to your earliest reply.Thanks a lot.
27、Yours sincerely Wang Hua2008 年 6 月 A 级 考 试 作 文 题 目1. 说明：假如你是外企职员，你因故要辞职，特向公司总经理 Mr. White 写辞职信。内容如下：1）你在本公司已经工作 5 年了，为公司尽了自己的努力；2）因住宅与公司相距极远，每天来回不易，所以想换一个离家近点的公司工作；3）告诉公司总经理自己辞职的具体日期；4）对公司总经理数年来的关心和培养表示感激和留恋；5）如公司一时找不到合适的接班人，自己可以推迟 2 个月辞职。Words for reference: 辞职 resign 留恋 reluctant to leaveLetter of
28、 ResignationJune 21st,2009,Dear Mr White,I am xxx. I want to /resign/quit my job for some reasons. I have worked in the company for five years and have attended to my duties. I live very far from the company and it is not easy for me to go to and come back from work. So I want to find a company whic
29、h is nearer to my house. I intend to leave on July 21st, 2009. I would appreciate/Thank you for your care and training and I am reluctant to leave the company.If you cant find the right person for my job, I may delay my resignation for two months.Yours sincerelyLi Ping2. 说明：根据下列信息给 Hilton Hotel 的 Mi
30、ss Nancy Smith 写一封电子邮件。发件人：Liu Wei收件人：Miss Nancy Smith电子邮件地址：reservation 写信时间：2008 年 6 月 23 日邮件内容：1. Arison 软件公司计划在 Hilton Hotel 举办一次软件技术研讨会；2. 共有 20 人参加会议，需要预订 10 间带浴室的双人房间，并租用会议室 3 天；3. 入住时间：2008 年 7 月 16 日至 18 日 4. 希望尽早得到回复，并告知酒店的房价，会议室租金及用餐等情况。 From: Liu Wei()To: Miss Nancy Smith (reservation )S
31、ubject: Hotel ReservationDate: June 23,2008Dear Manager of Hilton,Arison Software Company will hold a software technical symposium in Hilton Hotel. We have 20 people to attend the meeting. We need to book 10 double rooms with bathrooms and rent a conference room for 3 days. We intend to stay from 16
32、th to 18th of July. Please tell us about the rate for the hotel, the rent and meals. I look forward to your early reply. Thanks a lot.Yours sincerelyWang GangWords for reference:技术研讨会 technical symposium3. 说明：请按下列要求给董事会全体成员写一份备忘录。致：董事会全体成员自：总经理 David White会议内容：讨论公司下一年度计划和主要营销策略开会时间：8 时 30 分开会地点：8 楼第
33、一会议室注意事项：此次会议可能持续两天，每个人必须出席，如有其他安排不能到会，请务必于 19 日下午 2 点之前与我联系。MEMODate: _TO: _From: _Subject: _Words for reference:董事会 board of directorsMEMODate: July 15, 2008 TO: All the members of the board of directorsFrom: David White, General ManagerSubject: Company MeetingSample 1.In order to meet the demand
34、and supply of the market, we will hold a meeting to discuss the companys annual/yearly plans of the next year and main marketing strategies at 8:30 on July 21, 2008 in the First Conference Room of the 8th floor. The meeting may last for two days. Everybody has to attend it. If anyone cant attend the
35、 meeting because of other arrangements, please contact me before 2:00 p.m. June 19.Sample 2.We will hold a meeting to discuss the plans of the following year and main marketing strategies at 8:30 in the meeting room of 8th floor.The meeting may last two days. Everyone must attend it. If anyone cant
36、attend the meeting because of other arrangements, please contact me before 2 oclock on the afternoon of 19th.4. 说明：以人力资源部的名义写一份组长培训通知。时间：2007 年 12 月 20 日内容：1）培训内容：新的订单系统操作培训班。望所有组长 teamleader 先学习这套新系统；2）如有事不能来，请电话通知秘书，联系电话：662386793）培训时间：2007 年 12 月 25 日上午 9 点至 11 点4）培训地点：厂办公楼四楼会议室Words for referenc
37、e:人力资源部 Human Resources Department 订单 order formNotice We will open a new order system operating class in the conference room of the 4th floor of our factory office building from 9 to 11 oclock December 25,2007. All the leaders of the teams are requested to study this new system first. If anyone can
38、t come with something to do, please call the secretary at this telephone 66238679Human Resources Department Dec. 20,2007.5. 说明： 以销售经理的名义写一封道歉信。具体内容如下：1）得知给贵方发出的 300 磅巧克力包装破碎，十分抱歉；2）通知对方已安排今日清晨补发货；3）新货将于星期一送达；4）请对方将包装已破碎的巧克力一起交还给送货司机；5）保证以后注意送货，不再发生同样的事故；6）希望对方继续向你公司订货。Words for reference:磅 poundLett
39、er of ApologyJune 20th, 2010Dear Sir or Madam,I am Wang Gang of ABC Company. I am sorry to learn=hear that the packaging of 300 pounds of chocolate was broken. I want to let you know we have arranged to deliver another one to you this morning. Please give the broken packaging of chocolate back to th
40、e driver. The new goods will arrive on Monday. I ensure that we will be careful of delivering our goods and the same thing wont happen again. I hope /expect that you will continue to order our goods of our company.Apologies againYours .Wang Gang6. 说明：假如你是某公司的销售经理，代表公司向老客户写一封通知函。内容：为了更好地推销本公司的新产品，公司特
41、向所有老客户发出通知，告知他们本公司已把网站全部进行了更新，并在网上提供一批新产品，供客户选购。欢迎客户访问已更新的网站。写信时间：2007 年 12 月 24 日要求：按照书信的格式公司网站名：http:/ Words for reference:推销 promote the sales 更新 updateDecember 24,2007Dear old customersI am Li Tao, Sales Manager of XYZ Company. I represent my company to have announcements to make. In order to pr
42、omote the new products of our company, our company wants to inform our old customers that we have updated all the websites and we have supplied new products online for you to choose. Welcome to visit our updated websites.Yours sincerelyLi Tao7. 说明： 假定你是某公司的销售经理，给 Lucton 公司 Jack James 先生写一封信，内容如下：1）感
43、谢对方 12 月 11 日有关数码相机的询价；2）现在为对方提供产品并随函附上所需商品的价格和详细的信息；3）我厂生产的数码相机质量良好，性能可靠，价格低；4）如果订货量大于 10 台，可以享受 5的折扣；5）如果订货量更大，还可以打到最多 10的折扣；6）望欲购从速。Words for reference:数码相机 digital camera 荣幸 be honored 询价 inquiry 折扣 discountDecember 12,2008Dear Jack JamesI am Wang Ming , Sales Manager of ABC Company. Thank you f
44、or your letter of December 11 inquiring about the price of our digital camera. Its our honor to supply the products for you and enclose the prices and detailed information of the goods needed.The digital cameras our factory has produced is of good quality, has reliable function and has a low price.
45、If you order more than 10, you will enjoy a 5% discount and if the order is larger than ten, you will get at most a 10% discount. We expect you will place an order immediately.YoursWang Ming8. 说明：假如你是某公司的老板，你公司营销经理肖进将出国办事，请为他写封介绍信，带给你在英国的老朋友 John Hopkins。信件内容如下：1）持信人肖进情况介绍（学历，工作经验，个性，你的评价等等）2）他前往英国的
46、目的；3）因为 Jack 在营销方面有丰富的经验和广泛的联系，希望他能给肖进业务上的帮助；4）希望 Jack 有机会来中国参观；5）表示感谢。Letter of Recommendation20th December,2008Dear John Hopkins,.How are you, Mr Hopkins? Im Li Sheng. Its my great honor to recommend to you Mr Xiao Jin, our Marketing Manager, who will go abroad on business.Mr Xiao Jin graduated fr
47、om Bin Hai University. His major is Marketing. He has been working in my company since he graduated. He is reliable, easygoing and honestThis time, Mr Xiao will go abroad in order to know about overseas market and want to set up trade relationships with some clients. As you have rich experience in m
48、arketing and wide relations and I would like you to give him some help in business. I hope you have a chance to visit China. I look forward to your earliest reply.Thanks.Yours Li Sheng9说明：假如你是 ABC 计算公司的营销经理，根据下面信息写一封电子邮件。发件人：张明收件人：Miss Jenny Arrot电子邮件：arrot 08yahoo,com写信日期：2007 年 12 月 20 日邮件内容：1）你公司已研发一款新式计算机，该机有许多优点；2）Jenny Arrot 的公司在她的地区长期为你公司推销产品；3）你认为该产品会受到用户的欢迎，因此希望在她的地区长期推广这一产品；4）你现在把该产品的规格寄给她；5）请她通知你何时可以来，你会派人到机场去迎接；6）表示感谢。Words for reference:规格 specifications 样品 samplesFrom : Zhang Ming()To: Miss J
