1、常用商务英语,目录,单词类 成语类 短句类 方言类,壹,单词类,1. core competencies,E.g.：Our is（T）We are professional factory (F),2. niche,E.g.: Our market in USA market. (T)We do business with American market 9 years. (F),3. competitive advantage,E.g.: We have very items.(T)We have very competitive price items.(F),4. grey hair,E
2、.g.: We are one of the grey hairy of underwear business in China. (T)We are very professional underwear factory. (F),5. first mover or market leader,E.g.: Alibaba is B2B the first mover (market leader. (T)Alibaba do B2B business so long time. (F),6. trustworthy,E.g. Hope we become your trustworthy s
3、upplier in china.(T)We are very honest in our business.(F),7. honest dealer,E.g.:we hope we can be your honest dealer in china.(T)We deal with our customer honestly.(F),8. crook and black list,E.g.: We never crook our customers. If you check china company black list, you will see that it is not cont
4、ain our name as we never crook our customers before.(T) We do not lie to our customers.（F）,9. entrepreneur,E.g.：We are an entrepreneur.(T)We are a new company.(F),10.Enterprise,E.g.: We are enterprise for - products.(T)Our business history is more than 5 years.(F),11. Organization,E.g.：Jx jewelry or
5、ganization(T)Jx jewelry group(F),12. Consistency,E.g.: The order will be consistency with the sample.(T) The order will be the same quality as the sample.(F),13.Variation,E.g.：We have variation quality with other suppliers.(T)Our quality is not the same with other suppliers. We have different qualit
6、y.(F),14. needs assessments,What is the customers needs,Requirements or demands?,15.Features,E.g.：THE PRODCUTS SPECIFICATIONSFOR EXAMPLE : COMPUTER SCREEN 15 DVD HW 500G AND SO ON,16. Benefits,HOW WILL THE PRODUCT HELP MEFOR EXAMPLE :COMPUTER BENFITS IS FAST ,SAVE TIME ,LIGHT ,5R YEARS WARRANTY AND
7、SO ON.,17.value message or sales pitch,E.g.：IS THE WORD I USE TO TRY TO GET CUSTOMERS TO BUY THIS PRODUCTOur value message is QUALITY IS OUR CULTURE,Which kind of business model you are? 你是属于哪类型的买家？,ManufacturingWholesalerRetailer-resellerBrokerage,COMPANY TYPE,Which kind of COMPANY you are ？你是属于哪一种
8、公司？STAR 发展好、进步快的公司，DOG 亏钱的公司，不靠谱的公司CASH-COW 稳定的企业LAGGARD 逐步落后的公司,1. state owned：国营的，国有的2. WFOE（Wholly Foreign Owned Enterprise）：外商独资企业3. representative office：代表机构，代表处4. JV（jiont venture）：合资企业5. private：私营6. joint-stock：股份公司7. PLC（Public Limited Company）：股票上市公司8. government：政府、事业单位9. institution：（大学
9、、银行等规模大的）机构; 惯例，制度，规定，建立; 社会事业机构; 10. other,贰,成语类,1.put off,E.g.: Sorry about I put off sending the P.I.,2.take off,E.g.: Our new items are really taken off and company is making profit.,3.people person,E.g.: Mr. Mike Lee is our sales manager, he is real people person.,4.crunch the number,E.g.: Afte
10、r ,the big boss informed me that we cannot accept your target price.,5.have a lot on our plate,E.g.: Sorry, we cannot finish the order within 30 days bcs we .,6.selling like hotcakes,E.g.: This design is selling like hotcakes.,7.think outside the box,E.g.: We need to produce new design, let us ,8.wi
11、n-win situation,E.g.: We hope we become your honest supplier, it is a .,9.test the water,E.g.: We are testing the water to see if changing the products packing will increase sales.,10.bang for the buck =value of the money,E.g.: We think you should try our new designs instead of old designs, they giv
12、e more bang for the buck.,11.learing curve=time taking for learing system,E.g.: Our new items are really taken off and company is making profit.,12.off the top of your head =without check info,E.g.: Some time you have to think zbout quality and services otherwise it will be ,13.on the back burner,E.
13、g.: The old design right now as we have more new gesigns.,14.in the red/in the black,E.g.: lose money/make money Our companty ended the year.,15.ramp up,E.g.: We need to our efforts to find new customers.,叁,短句类,1.Quality is our culture. 2.With us, your money in safe ,you business in safe. 3.We canno
14、t say a certain of hand. 4.We have got to report to head office. 5.You can see we have put a lot of time into it. 6.Quality is the soul of an enterprise.,7.General impression,E.g.: what is your G.I about our samples?,8.You will know our products better after this small order / visit. 客户想看看你们工厂时候，或者客
15、户想先下个小单。,9.We think our products will give you an edge over your competitors. 和客户说产品优点的时候。,10.Hope fully to becine your trustworthy company in China. 11.We promise to be your honest dealer. 12.Our core competencies is-and our niche market is-.,肆,方言类,1.Armchair critic,Make comment about something and
16、 dont try to solve this problem.,2.busy body,Some one wants to konw more about other peoples lives.,3.cheapskate,Hate to spend money even when spending is needed.,4.couch potato,Lazy person who spends a lot of time sitting or lying down.,5.down to earth,The person he is so sensible. I like teacher M
17、ike lessons bcs he is always ,6.fuddy duddy,Old fashion or we also can say behind the time.,7.go-getter,very active,8.goody-goody,always act good, sweet, nice follows the rules perfectly,9.wise guy,the personhe think he understand everything, and his opinions is always the best.,Chang general world
18、to business word,General Word 1.got 2.need 3.talk about 4.get in touch 5.make sure 6.give 7.let them know 8.tell why 9.talk more 10.fix problem,Business Word 1.received 2.require 3.discuss 4.contact 5.ensure 6.provide 7.inform 8.explain 9.elaborate 10.solve,Some expression of NO,1. No big deal / No
19、biggieNot big problem #am sorry#; I wasnot able to send money today. #No Big deal#: you can sent the money later. 2. no contest one option is better then other option (compare) which payment methods you prefer? T.T is no contest. L.S is no disgusting. 3.no dice it is not possible. we tried to ship t
20、he order before holiday but no dice, we will ship after holody. 4. no hard feeling am not angry am sorry about missing chance visit your cmpany and forgeting to call you that is ok;, see you next time. 5. no hard done no damage or no bad effects i forgot to send you the bank confirmation its OK, ,re
21、send it again when you are free.,Some expression of NO,6.no ifs, ands, buts no discuss you have to send us the money before monday, no ifs: ands:buts. 7.no kidding little bit surprised we decided to give you the order ob god:no kidding; are you sure about this? sometime is use as : i agree with you.
22、 8.no laughing matter be more serious 9.no offense after or before saying a comment about something or someone. almost of indian people likes cheap price, no offense ,khan. 10. no pain, no gain if you want to improve, you need to work so hard . yesterday i left office at midnight, so i have little t
23、ired today, but hey no pain no gain.,Some expression of NO,11.no sweat no problem could you send me the sample, today? sure, no sweat 12.no way no possibility 13. no wonder it is not surprising your quality is very nice more than my imagination no wonder: we always dealing in good quality. 14.no mod
24、e to dont have the patience or energy to do something yesterday i have been to night club with my friend, today i am in no mode to do anything. 15.no strings attached gift or offer without any special condication or hidden requirement. my cd now is 299 ￥ instead of 599 ￥ no strings attached,Make Presentation much more fun,谢谢聆听！,
