1、1外国语学院英语学术论文写作姓 名: 史肖肖 _ 班 级: 08 级 5 班 _学 号: 0804523 _学 期: 2010-2011 第二学期 日 期: 2011 年 6 月 30 日 2CONTENTS1. Title2. Abstract(English)3. Abstract(Chinese)4. Literature Review(Chinese)5. Introduction6. Conclusion7. References3The Nonverbal Communication in Business English CommunicationAbstractCommunic
2、ation can be divided into two types: verbal and nonverbal. Ignorance of nonverbal messages will result in incomplete communication. In fact , nonverbal communication which mainly includes body language, paralanguage, object language, as well as environmental language, occupies a decisive position in
3、practical business English communication. The nonverbal communication of business English acts as the following ways: facial impression, gesture, posture, eye contact , space, paralanguage and business manner. We should take different countermeasures according to various culture and characteristics
4、of the nonverbal communication to develop commercial activities and business communication successfully.Key words: business English; nonverbal; communication4商务英语中的非语言交际摘 要 交际有两种类型:语言交际和非语言交际，但非语言交际常常被人们忽视,造成交际过程的不完整。在实际的商务英语交际过程中,非语言交际事实上占有举足轻重的地位,它主要包括体态语、副语言、客体语和环境语。商务英语中的非语言交际表现形式一般为脸语、手势语、身势语、目
5、光语、体距语、副语言、商务礼仪和形象等,我们应针对各种非语言交际手段的特征,根据不同的国家和文化采取相应的策略,以达到促进商贸活动和商务交际成功的目的。关键词: 商务英语;非语言;交际5文献综述在国际商务活动中,语言交际的正确性、合理性和可接受性容易受到重视,非语言交际的文化差异及其影响易受到忽视,结果是在国际商务活动中文化误解和文化冲突频频发生。其实,在国际商务活动中,非语言交际行为和手段比语言交际行为所起的交际作用更不可低估。Samova 认为:“在面对面的交际中,信息的社交内容只有 3 5 % 左右是语言行为, 其他都是通过非语言交际传递的。”(Smaovaetal 1981.155)。
6、美国在这方面的研究还表明,在表达感情和态度时,语言只占交际行为的 7%,而声调和面部表情所传递的信息却多达 93%。“人类交际是语言交际和非语言交际的结合,或者说,非语言交际是整个交际中不可缺少的组成部分,人们常说的仪态、举止、谈吐中前两项都属于非语言范畴”。(毕继万 1999.9)也就是说,人们交际时很大程度上都借助于非语言交际。一些研究还表明，如果甲文化的人们在对乙文化了解之后，与乙文化进行交际时，注意使用乙文化的非语言方式，他们会受到乙文化成员的加倍喜欢，商务交往就更容易成功。6ConclusionNonverbal communication shows peoples conduct
7、 principle and value orientation in business English communication. It has a unique social language function in intercultural business intercourse. The successful run of business activity is closely interrelated with nonverbal communication. Therefore, its a must for us to know and be familiar with
8、the cultural feature and the special form of nonveerbal communication, so as to judge and react correctly and promptly about the message it conveys, to prevent and eliminate conflicts and obstacles , and to ensure the success of business English communication.7IntroductionCommunication falls into tw
9、o parts: language communication and the nonverbal one. Speaking of nonverbal communication, we really mean the human social behavior in all forms except the written language. Its the process that communicators send messages and express feelings to each other by their own natural features and instinc
10、t, which in content includes body language, par language, object language and environmental language etc. Survey shows that messages conveyed by language communication only stand for 35% in all of the human intercourse, which means that we get the rest major part through nonverbal communication. And
11、 Linguist David A bercrombie also points out that we use our speech organs to speak, yet our whole body to chat. From that we can see nonverbal communication plays a big role in human intercommunication, and in business English its influence has an even bigger part of role. Yet people used to regard
12、 language communication and its effect as key points for studying and applying, neglecting nonverbal communication and its influence, which disables business activity success, triggers friction and obstacles in trade , and eventually a social failure in business communication.8References1 郝文杰,康洁平.商务
13、英语语篇文体特征分析J. 西华大学学报(哲学社会科 学版),2005(02). 2 郝现文.非言语交际手段对英语教学的积极意义J.考试周刊,2009(6).3 孔倩云,查爱萍.英语商务活动中的非语言交际J.商场现代化,2007(16).4 来东慧.商务英语翻译中的跨文化因素J. 郑州航空工业管理学院学报(社 会科学版),2005(01). 5 李太志.商务英语教学与商务文化意识的培养J.教育探索,2005(04).6 李玉香.谈商务英语的语言特点及翻译J. 江西师范大学学报(哲学社会科 学版),2005(03). 7 林海英.非言语交际的跨文化差异J.宁德师专学报,2005(4).8 马雪松,梁松滨.论商务英语的特点J. 哈尔滨商业大学学报(社会科学版),2005(01). 9 吴珂,陈丽霞.现代背景下的商务英语再认识J. 江西师范大学学报(哲学社会科学版),2004(04). 10咸修斌,唐文龙.商务英语学科定位的新思考J.高教探索,2005(02). 11杨怀恩.商务英语之特征及翻译准则J.对外经贸实务,2005(02). 12杨梅,岳秀红.商务英语浅谈J.郑州牧业工程高等专科学报,2004(04).13赵菁.浅谈商务英语的特点和翻译J. 市场周刊.管理探索,2005(06). .
