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关于社区服务现状的调查.doc

1、out city created, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity changde play due of role. Thi

2、rd, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do “four“, that is, find the problem faster, editorial writing, send and read faster approval and feedback to i

3、mplement quickly. To be true and accurate. True mainly reflect the full picture of events, one is one, two, this is the life of the information. Accuracy is primarily qualitative and quantitative questions, quantitative objective of publicQualitative logic. To be reliable and useful. We submit infor

4、mation to have access to decision-making, to guide and promote the work and solve practical problems. Mixed cum. On the negative information and emergency information, rapid escalation in strict accordance with the procedures, firm, newspaper, newspapers, never late, fail to report, false claim and

5、skimming. Investee 2. supervision and insist on, around and protecting their interests to touch the truth, seek practical results. Adhere to people-oriented, the most important thing is to realize, safeguard and develop the fundamental interests of the overwhelming majority of the people. We carry o

6、ut inspection, so must go deep among the masses, go deep into the realities, always pay attention to the peoples livelihood, to grasp the public sentiment, and earnestly safeguard the benefit, addressing the masses are most concerned about and reflecting the strongest issues, efforts to solve the pr

7、oblem of decisions implemented and not implemented. One is to stick to principles. Right of inspection is one of the most important powers of the Office, should not only dare to use, but also with caution. So-called dared to use, is to hold a number of important issues, bold supervision over supervi

8、sion, track inspection, problems are not solved do not pass, the blame does not hold did not miss, dissatisfaction of the masses did not miss, the real right of supervision authority, with the benefits. Call with caution, is supervising departments should strengthen the consciousness of authorized s

9、trictly according to procedure, preventing the supervision and excessive to prevent adding burden to grass-roots. To this end, the supervision Department of the Party Committee of supervision must be under city and County party Committee Secretary-General (Office). Second, we should focus on. Is the

10、 Governor, those related to the globalEvent, Governor the protracted difficult, strong Governor during emergency urgent. Not having special departments in charge of the General Governor, under the normal procedure can do good things not Governor, not authorized by County leaders, not the Governor. T

11、hird is to solve the problem. The purpose of supervision, to resolve the problem. To adhere to and further improve thefeelings survey, by looking up public sentiments to find problems. Problems will increase its special supervision, set up accounts, hold on to it. We should conscientiously implement

12、 the leading contracting matters, secured, had an answer to everything, then settles rate of 100%. Have an impact on some of the outstanding issues, supervision departments and information components together, play the supervisory role of the news media to promote problem solving. Investee 3. insist

13、 on a daily run, around the practice of truth catching efficiency, focus specification. To give full play to the party Office around connecting, coordinating internal and external features, contact, rally at all levels, to motivate every aspect, adhere to the truth, strengthening standardized manage

14、ment to achieve coherent, efficient and effective functioning of the daily work of the Party Committee. Is processing messages should strive to streamline, standardize and quality. Streamlining is to control the number of messages, compress messages, reducing procedures, improve message handling eff

15、iciency. Specifications, is to strictly enforce the ban issued by the Communist party authorities in document handling regulations and provincial and municipal regulations, conscientiously strengthen and improve communications management to ensure that party documents orderly. High quality, is to im

16、prove the quality of message processing, it is necessary to accurately implementing the intention of the Party Committee, clearance, good communications, policy program closed, ensuring that there is no error. Second meeting scheduled to ensure thorough, safe and efficient. Any arrangements for the

17、meetings and events, carefully arranged, item-by-item interface implemented, sure. To vigorously streamline meetings, activities, number of pressure reduction, scale to ensure that leadership emerged from the General Conference and entertainment services, focus on big things, matters. Third, recepti

18、on services should lay stress on humane, personal, cultural and human. Reception and work directly with people, reception services directly affecting the Office of party Committee The image of the region. At the same time strengthening the construction of library, improve the reception conditions, m

19、ore human-oriented, personal, cultural work into the reception, a little more human needs, a little more human care more humane atmosphere, and constantly improve the service, improve the quality of service. Meanwhile, to further pay special attention to the daily work of the other Office System. Co

20、nfidential work responsibility system for leading cadres to implement security as a leader, to improve the confidentiality of classified personnel, especially leading cadres, strengthening party and Government focus on vital sectors of security management, to advance privacy management standardizati

21、on, modernization of security techniques as a means of administration according to law and security enforcement, ensure the safety of the party and State secrets. Confidential work to meet the demands of new technology development关于社区服务现状的调查一、 导言:社区是一个有着共同价值观念的同质人口组成的关系和睦、守望相助、有人情味的社会关系和社会实体。社区的社区服务

22、和社区参与是社区建设的两个重要方面。学术界对于社区服务的定义主要有广义和狭义之分。广义的社区服务包括社区福利性、公益性服务,还包括一定程度的商业性的便民利民服务,以及为辖区内企事业组织提供的后勤保障服务。狭义的社区服务则认为仅仅包括社区福利性、公益性(非营利性)服务,不应该包括商业性服务。我们本次调查内容是按照广义的社区服务来理解的,即社区服务的具体内容包括社区就业服务、社区救助服务、社区卫生服务、社区安全服务、社区文化、教育和体育服务、社区老年服务、社区环境服务及社区商服务。社区参与是指社区居民自觉自愿地参加社区各种活动或事务的过程。作为社区服务的实体,居民的参与对于社区的发展将起到很大的作

23、用。没有居民的积极参与,社区服务就不可能落到实处。所以现代社区的建设和发展必须重视居民的参与和民主精神的实践。由此看来社区服务和社区参与相互联系并相互影响,这两者的关系必须得到妥善的处理。自 20 世纪 80 年代中期至今 20 多年来,我国的城市社区服务取得了相当大的成就。尽管如此,由于我国的社区工作起步较晚,所以城市社区服务的发展还存在着这样或那样的问题,与社区居民的实际需要还有较大距离。现阶段阶段我国的社区工作所呈现出的一种局面是:居民曾与度比较低,即使曾与也只是一种被迫参与,缺乏一种积极性,甚至有时候还会对社区工作呈现排斥反应。那么究竟是什么影响着居民的参与度、居民需要的到底是什么样的

24、服务以及以何种方式服务成为了当前需要迫切弄清楚的问题。为了能够更好地协调社区服务和社区参与这两者之间的关系,深入了解社区这一组织的服务工作和居民的参与程度,我们进行了此次调查。本次调查选择在下沙的云水社区。调查的主要目的是希望可以明确该社区的服务和参与状况,从而为该社区提供一些建设性的意见或建议,更好地进行社区建设,不断地满足社区居民的需求,不断提高社区居民的生活质量,最终使之达成一个和谐的共同体。二、方法:1、调查对象本次调查以云水社区的全体居民及社区工作人员为总体,采取偶遇抽样来选择调查对象。以“不上门打扰”为原则,选择在户外的本社区居民作为调查对象。以最终的被调查人数作为本次调查的样本。

25、云水社区共含云水苑、金沙学府、阳光华城三个小区。共有户out city created, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity ch

26、angde play due of role. Third, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do “four“, that is, find the problem faster, editorial writing, send and read faster

27、 approval and feedback to implement quickly. To be true and accurate. True mainly reflect the full picture of events, one is one, two, this is the life of the information. Accuracy is primarily qualitative and quantitative questions, quantitative objective of publicQualitative logic. To be reliable

28、and useful. We submit information to have access to decision-making, to guide and promote the work and solve practical problems. Mixed cum. On the negative information and emergency information, rapid escalation in strict accordance with the procedures, firm, newspaper, newspapers, never late, fail

29、to report, false claim and skimming. Investee 2. supervision and insist on, around and protecting their interests to touch the truth, seek practical results. Adhere to people-oriented, the most important thing is to realize, safeguard and develop the fundamental interests of the overwhelming majorit

30、y of the people. We carry out inspection, so must go deep among the masses, go deep into the realities, always pay attention to the peoples livelihood, to grasp the public sentiment, and earnestly safeguard the benefit, addressing the masses are most concerned about and reflecting the strongest issu

31、es, efforts to solve the problem of decisions implemented and not implemented. One is to stick to principles. Right of inspection is one of the most important powers of the Office, should not only dare to use, but also with caution. So-called dared to use, is to hold a number of important issues, bo

32、ld supervision over supervision, track inspection, problems are not solved do not pass, the blame does not hold did not miss, dissatisfaction of the masses did not miss, the real right of supervision authority, with the benefits. Call with caution, is supervising departments should strengthen the co

33、nsciousness of authorized strictly according to procedure, preventing the supervision and excessive to prevent adding burden to grass-roots. To this end, the supervision Department of the Party Committee of supervision must be under city and County party Committee Secretary-General (Office). Second,

34、 we should focus on. Is the Governor, those related to the globalEvent, Governor the protracted difficult, strong Governor during emergency urgent. Not having special departments in charge of the General Governor, under the normal procedure can do good things not Governor, not authorized by County l

35、eaders, not the Governor. Third is to solve the problem. The purpose of supervision, to resolve the problem. To adhere to and further improve thefeelings survey, by looking up public sentiments to find problems. Problems will increase its special supervision, set up accounts, hold on to it. We shoul

36、d conscientiously implement the leading contracting matters, secured, had an answer to everything, then settles rate of 100%. Have an impact on some of the outstanding issues, supervision departments and information components together, play the supervisory role of the news media to promote problem

37、solving. Investee 3. insist on a daily run, around the practice of truth catching efficiency, focus specification. To give full play to the party Office around connecting, coordinating internal and external features, contact, rally at all levels, to motivate every aspect, adhere to the truth, streng

38、thening standardized management to achieve coherent, efficient and effective functioning of the daily work of the Party Committee. Is processing messages should strive to streamline, standardize and quality. Streamlining is to control the number of messages, compress messages, reducing procedures, i

39、mprove message handling efficiency. Specifications, is to strictly enforce the ban issued by the Communist party authorities in document handling regulations and provincial and municipal regulations, conscientiously strengthen and improve communications management to ensure that party documents orde

40、rly. High quality, is to improve the quality of message processing, it is necessary to accurately implementing the intention of the Party Committee, clearance, good communications, policy program closed, ensuring that there is no error. Second meeting scheduled to ensure thorough, safe and efficient

41、. Any arrangements for the meetings and events, carefully arranged, item-by-item interface implemented, sure. To vigorously streamline meetings, activities, number of pressure reduction, scale to ensure that leadership emerged from the General Conference and entertainment services, focus on big thin

42、gs, matters. Third, reception services should lay stress on humane, personal, cultural and human. Reception and work directly with people, reception services directly affecting the Office of party Committee The image of the region. At the same time strengthening the construction of library, improve

43、the reception conditions, more human-oriented, personal, cultural work into the reception, a little more human needs, a little more human care more humane atmosphere, and constantly improve the service, improve the quality of service. Meanwhile, to further pay special attention to the daily work of

44、the other Office System. Confidential work responsibility system for leading cadres to implement security as a leader, to improve the confidentiality of classified personnel, especially leading cadres, strengthening party and Government focus on vital sectors of security management, to advance priva

45、cy management standardization, modernization of security techniques as a means of administration according to law and security enforcement, ensure the safety of the party and State secrets. Confidential work to meet the demands of new technology development籍人口 1524 人。住宅户 2700 户,其中有商住用户 418 户。2、资料的收集

46、方法本次调查采取问卷法和结构访问法。被调查居民的抽取及问卷的发放与回收,均由本调查小组深入各小区实施和完成,全部问卷都是被调查者当场填写,当场回收,大部分问卷都是一对一完成。实际发放问卷 40 份,回收有效问卷 35 份,有效回收率 87.5%。3、资料的整理与分析全部问卷资料由调查员检查核实后进行编码,然后输入数据,利用 SPSS 分析软件进行统计分析。分析主要采用描述统计和相关。三、结果与分析1、云水社区社区服务的总体情况。社区服务就是在政府的领导之下,发动和组织社区内的成员开展多方面的活动,促进社区内居民的相互交往与互助,就地解决本社区的社会问题,并满足社区居民生活的不同需求、提高生活水

47、平和生活价值,增强社区的凝聚力,强化居民的归属感和认同感,提高社区的价值整合。云水社区有劳动保障、民政帮扶、就业援助、文体教育、计划生育等 12 大类的社区服务项目,服务内容一应俱全,并且在办公楼中设有图书室、咨询台。在社区内还设有活动小广场,健身、休息场所,除了居民住户以外还有一些服务性、经营性的组织,比如幼儿园、药店、便民超市、商店以及其他一些政治性的社会团体。在基础设施上,云水社区已经形成了一整套较为完善的体系,并且划分责任片区,每个片区还配备一名负责人。2、居民对社区服务了解的基本状况表5 居民对社区服务了解的情况(%)知道 知道一些 不知道 (n)云水苑 15.0 48.3 36.7

48、 (12)金沙学府 11.9 56.0 32.1 (19)阳光华城 17.9 41.0 41.0 (4)表 5 的结果表明,总体上,该社区的居民对社区服务都是知道一些,其次是不知道,知道的占少数。云水社区作为一个新建的社区,其居民大多是外来人口,有很多都是刚住进来几个月,在这居住时间较长的也就一年多,所以大多数对社区的服务了解得并不全面。在访谈的过程中,我们也发现,特别是一些外来的在云水社区租房子的居民,不知道有社区服务的不在少数。同时,这一结果从量的分布上也反映了三个小区各对社区服务的了解程度,其中金沙学府和云水苑的居民对社区服务的了解程度明显高于阳光华城。这表明,out city crea

49、ted, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity changde play due of role. Third, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do “four“, that is, find the problem faster, editorial writing, send and read faster approval and feedback to implement

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