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乘务英语客舱演练流程.doc

1、 PS Y1 Y2 Y3 Y4 流程:1. briefing before the flight ( PS assigned the position to each members )航前准备会(乘务长指定各号位乘务员)PS:,“ Good morning. I am the purser of todays flight from * to *. The flight time is *. The weather in * (the destination city) is cloudy, 25 degrees centigrade Celsius and 77 degrees Fahre

2、nheit. Miss Weng will be the captain of us.Flashlights, Crew life vest Kangaroo belt, megaphoneFlashlights, Crew life vestSafety demonstration kit Fire extinguisher, PBEFlashlights, Crew life vest Safety demonstration kitWater extinguisher, survival kit Flashlights, Crew life vestSafety demonstratio

3、n kit Radio bacon, first aid kit Flashlights, Crew life vestSafety demonstration kit Doctors kit, laboratory kit Assigned the position to each crew ( 指定各乘务员位置)PS: Today Y1 is *,”Y1: “yes, thank you.”PS: “Y2 is *” Y2: “ yes, thank you.”Y3, Y4.Ask the safety equipment question (询问关于安全设备的问题)PS ask each

4、 crew one or two questions (make the dialogue with each crew)乘务长询问每位乘务员 1-2 个问题(与每位乘务员的问答编成对话)Question example:(问题如下)Whats the emergency equipment? Emergency light 应急灯 Flashlights 手电筒 Megaphone 扩音器What survival equipment should be on an airplane? Life vests 救生衣 Slide rafts 滑梯救生筏 Escape slide 逃离滑梯 Es

5、cape rope 逃离绳 Survival kit 救生包Whats the safety equipment in your position?According to your position in the picture How do you check the flashlight and crew life vest?The flashlight is secured and serviceable. It flashes 4 times each 5 seconds.The crew life vest is in position.What are the flashligh

6、ts used for?In evacuation and smoke condition, they are important for giving orientation and direction.When is the megaphone used for?The megaphone is used for communication and instructions to passengers inside and outside the aircraft in an emergency, if the Passenger Announcement system is inoper

7、ative.Where are the passenger life vests located?Normal location of the life vests is under each passenger seat or under the seat armrest.How do you check the fire extinguisher and water extinguisher?The fire extinguisher is secured and the yellow pointer within the green range.The water extinguishe

8、r is secured and wire seal intact.What is the laboratory kit used for?The laboratory kit contains absorbent material to be used in case of a spillage of hazardous materials.How do you check the doctors kit and first aid kit?The doctors kit is secured, locked and sealed. The first aid kit is secured

9、and sealed对话举例:PS: Y1, May I ask you some question about safety?Y1: Yes, please.PS: Whats the safety equipment in your position? Y1: There are flashlights, crew life vest, safety demonstration kit, fire extinguisher, and PBE.PS:How do you check the flashlight and crew life vest?Y1:The flashlight is

10、secured and serviceable. It flashes every 4 to 5 seconds. The crew life vest is in position.PS:Good, thank you. PS: okay, Now Lets get on the aircraft.2. Cabin crew boarding(乘务员登机后)PS: make the command “Cabin crew, please do your safety equipment check and report”乘务长下达命令“乘务员可自做好安全设备的检查并报告。 ”CA: oper

11、ate the command to check the safety equipment, the report to PS from Y1 to Y4乘务员开始检查各自位置的安全设备,并从 Y1-Y4 向乘务长报告。PS: check the crew seat and under the crew seat and compartment equipments。检查座椅安全带,座椅下方,及周边柜子中设备Y1: check the crew seat, under the crew seat, compartment equipments and cabin left aisle 检查座椅

12、安全带,座椅下方,周边柜子中设备及客舱左过道Y2: check the crew seat, under the crew seat, compartment equipments and cabin right aisle检查座椅安全带,座椅下方,周边柜子中设备及客舱右过道Y3: check the crew seat, under the crew seat, compartment equipments and lavatory 检查座椅安全带,座椅下方,周边柜子中设备及洗手间Y4: check the crew seat, under the crew seat, compartmen

13、t equipments and galley.检查座椅安全带,座椅下方,周边柜子中设备及厨房After all the crew finishes cabin check Y1: “This is Y1 report: The flashlight is secured and serviceable. It flashes every 4 to 5 seconds. The crew life vest is in position. The safety demonstration kit is in position. The fire extinguisher is secured

14、and the yellow pointer within the green range. The PBE is secured and sealed.Y2, Y3, Y4,the cabin left aisle/ cabin right aisle/ lavatory/ galley is checked PS report to captain.The survival kit is sealed and in position.The flashlight is secured and serviceable.It flashes every 4 to 5 seconds.The c

15、rew life vest is in position.The safety demonstration kit is in position.The PBE is secured and sealed.There are * kangaroo belt in this aircraft. The kangaroo belt pack is in position The radio bacon is secured The megaphone is secured The fire extinguisher is secured and the yellow pointer within the green range.The water extinguisher is secured and wire seal intact.The first aid kit is secured and sealedThe doctors kit is secured, locked and sealed.The laboratory kit is sealed

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